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Featuring free WiFi, Hotel Qalasaya offers accommodation in Puno, 14 km from Titicaca Lake. Guests can enjoy the on-site bar. Free private parking is available on site. Some units include a private bathroom with a hot tub, while others have free toiletries and a hairdryer. A flat-screen TV is available. You will find a 24-hour front desk at the property. Main Square Plaza de Armas is 100 metres from Hotel Qalasaya, while Conde de Lemos Balcony is 100 metres away. The nearest airport is Inca Manco Capac Airport, 44 km from the property.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Puno, this hotel has an excellent location score of 9.1

Breakfast info

Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 large double bed
2 single beds
1 large double bed
1 single bed
and
2 double beds
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Guest reviews

Categories:

Staff
9.0
Facilities
8.4
Cleanliness
8.6
Comfort
8.5
Value for money
8.6
Location
9.1
Free WiFi
8.1

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Guests who stayed here loved

  • John
    Germany Germany
    Good location very close to the centre and restaurants. Lovely hot water!
  • Tomasz
    Poland Poland
    Breakfast at the 10th floor with great view over Titicaca is something unforgettable. Nice room, nice and comfortable bathroom. Location at the heart of Puno. Great hotel:)
  • Kwun
    Hong Kong Hong Kong
    1 night in Cusco. it is just next to the main street with many restaurants. it’s has elevator, we don’t have to worry about carrying luggage’s upstairs on high attitude. staff is excellently friendly, helping to reserve shuttle bus to the airport
  • Sharon
    United Kingdom United Kingdom
    Perfect location. Comfortable bed. Spotlessly clean. Quiet. Lovely staff. Great view from top floor bar.
  • Normand
    Switzerland Switzerland
    Gabriela at the front desk was perfect. Kind and professional. She made sûre that the room met the request made at the réservation and also gave à cake for my partner birthday. Big thanks
  • Xavier
    United Kingdom United Kingdom
    great location and fairly nice hotel with all advertised facilities. There’s also a fairly decent continental breakfast
  • Suz
    United Kingdom United Kingdom
    The staff was very helpful despite the fact we had some communication challenges. The room had a great view of Lake Titikaka and sunrise was amazing. Breakfast was lovely also with amazing lake views. Great location for the sites and...
  • Ancevska
    Latvia Latvia
    The staff was the best. They were very accomodating with our luggage, kept it safe before our stay, as well as arranged us an affordable transfer service to the airport. The breakfast was great, with many choices of food, savory and sweet, juices...
  • Michael
    United Kingdom United Kingdom
    Comfy bed and good value for money. Added a late check out too which was useful as was taking a night bus the day we left.
  • Eliza
    Australia Australia
    Staff were lovely and very helpful, arranging airport transfers, washing, and holding our luggage while we took the Colca Canyon trek. The courtyard is very pretty - so quiet and was sunny when we were there - I wish we could have stayed longer to...

Hotel surroundings

Restaurants
1 restaurant on site

  • RESTAURANTE UNTAWI
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan

Facilities of Hotel Qalasaya
Great facilities! Review score, 8.4

Most popular facilities

  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Restaurant
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Room Amenities

  • Socket near the bed

Activities

  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge

Media & Technology

  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Languages spoken

  • English
  • Spanish

House rules
Hotel Qalasaya takes special requests - add in the next step!

Check-in
From 13:00 to 23:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Please inform Hotel Qalasaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Qalasaya