Located on the water's edge, Portside Hotel - Heritage Boutique Collection features accommodations with a private balcony and views of the harbor or Gisborne city. The hotel features free Wi-Fi, a lap pool and a fitness center. The studios and apartments both offer a fully equipped kitchen with a microwave and dishwasher. The lounge area has a flat-screen satellite TV, a DVD player and a stereo system. The modern bathroom includes free toiletries. Portside Hotel is a 10-minute drive from Gisborne Domestic Airport, Rugby Park and Gisborne Hospital. It is 5 minutes' drive from Tairawhiti Museum.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 queen bed
1 queen bed
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
8.2
Location
9.1
Free Wifi
9.0
Select topics to read reviews:

Guests who stayed here loved

  • Margie
    New Zealand New Zealand
    Very friendly staff and lovely room with everything we needed.
  • Bachelder
    Canada Canada
    This is a very nice waterfront hotel, kitchette was included and the place was modern and the staff are friendly and accomading, there is a pool and a lot of people fish from the close by river channel
  • Ian
    New Zealand New Zealand
    The stay was as expected, for a person who is a regular traveller
  • Conrad
    New Zealand New Zealand
    Great location, near some fab restaurants and cafes. Will be back.
  • Christine
    New Zealand New Zealand
    It was amazing!! Comfy bedding, exceptionally clean, cute view, very warm during the winter. I'm an organized freak & I absolutely love how all the kitchenware was placed perfectly. This was a big thumbs up for me! Perfect to feel like a break...
  • Peter
    New Zealand New Zealand
    we were very impressed with the staff at reception! they were friendly informative and engaging. we also loved the house keeping team who called in to make up the room and asked if we needed more coffee tea milk and your lovely bickies!! The room...
  • Dale
    New Zealand New Zealand
    The view was nice and the beds super comfortable. We also love how the staff wrote back to our notes :)
  • Mapera
    New Zealand New Zealand
    Loved the coffee & water machine downstairs, friendly staff and condiments provided.
  • K
    Kahu
    New Zealand New Zealand
    location was perfect, staff was amazing compliments to phill , she was so kind!
  • Amber-janis
    New Zealand New Zealand
    Beautiful location, clean, great staff, good for families, nice and quiet, comfortable bed

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is smoking permitted on balcony?

    Hello, Yes that's fine, just ask for a ash tray at reception. Kind regards, Grace Reception
    Answered on 17 January 2023
  • Hi, if I book a studio room, will there be a washing machine and dryer? Is it free of charge? If not, how much is the charge? Thank you.

    Hello, Yes we have a free washing machine and dryer to use. Laundry powder is provided in the rooms. Kind regards, Grace Reception
    Answered on 17 January 2023
  • We’ve got a 4 year old, a cot would be too small, is there anything else we can use like a rollaway bed or sofa?

    Hello there, We have single rollaway beds that can be added to a room for a fee that would be the perfect size. We also have couches in our one and t..
    Answered on 17 September 2023
  • Do you have in house menu?

    Hello, Unfortunately we don't have a restaurant on site but we do offer a selection of breakfast items such as toast and cereal. Kind regards, Gr..
    Answered on 17 January 2023
  • We have a small well behaved fluffy dog that we'd like to bring with us on a family road trip and wondered if you're pet friendly at all?

    Good morning, Thank you for your question. Unfortunately we are unable to have pets at our property. Kind regards, Chelsea Moore T.H.E Hotel Manager
    Answered on 24 July 2022
  • What time is check in and check out?

    Hi There, Check in is from 2.00pm and checkout is 10.00am.
    Answered on 26 January 2022
  • Still looking?

Hotel area info

Amenities of Portside Hotel Gisborne
Great facilities! Review score, 8.7

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
Bathroom
  • Toilet paper
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Snack bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Services
  • Daily housekeeping
  • Concierge
  • Fax/Photocopying
    Additional charge
  • Tour desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Saltwater pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Fenced pool
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English

House rules
Portside Hotel Gisborne takes special requests – add in the next step!

Check-in
From 2:00 PM to 8:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 300 is required on arrival. That's about $179. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
5+ years
Extra bed upon request
NZD 35 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardEftposCash is not accepted

The fine print
Must-know information for guests at this property

Please note that there is a surcharge when you pay with a credit card.

Construction is underway at a neighboring building and there may be noise and dust disturbance from the construction work.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Portside Hotel Gisborne of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of NZD 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Portside Hotel Gisborne

  • The nearest beach is 1,800 feet from Portside Hotel Gisborne. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Portside Hotel Gisborne is popular with guests booking family stays.

  • Check-in at Portside Hotel Gisborne is from 2:00 PM, and check-out is until 10:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Portside Hotel Gisborne is 0.8 miles from the center of Gisborne. All distances are measured in straight lines. Actual travel distances may vary.

  • Portside Hotel Gisborne offers the following activities/services (charges may apply):

    • Fitness center
    • Bike tours
    • Swimming pool
    • Bicycle rental
  • The prices at Portside Hotel Gisborne may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Portside Hotel Gisborne include:

    • Apartment
    • Studio
    • Suite