You might be eligible for a Genius discount at Mercure Auckland Queen Street. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Attractively located in the center of Auckland, Mercure Auckland Queen Street has air-conditioned rooms, a fitness center, free WiFi and a restaurant. This 4-star hotel offers room service and a 24-hour front desk. Private parking is available on site. At the hotel, every room comes with a closet. The private bathroom is equipped with a shower, free toiletries and a hairdryer. At Mercure Auckland Queen Street, rooms contain a flat-screen TV and a safety deposit box. Popular points of interest near the accommodation include Auckland Town Hall, Aotea Square and Auckland Art Gallery. Auckland Airport is 12 miles from the property.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (8.5)

Private parking at the hotel


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
2 full beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
8.3
Location
8.5
Free Wifi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Betty
    United States of America United States of America
    The location was excellent. Easy access to the city buses and loads of restaurants.
  • Mojgan
    United States of America United States of America
    Easy to find and location super close to many attractions. 20 minutes walk to ferry. Lots of options for food and coffee.
  • Kimberley
    United States of America United States of America
    Quick walk down Queen St to get to Harbour. Staff were amazing!
  • Jp
    Canada Canada
    Really comfortable hotel, we stayed there with our two kids, the rooms were large, beds comfortable, lots of room to spread out and open all of our bags. Staff were nice, got a parking spot within the hotel, everything was really good.
  • Kitty
    New Zealand New Zealand
    As soon as we walked in we had a warm greeting, helped us with everything we needed. Room was nice and tidy when we arrived. Beautiful view from the 7th floor. Joint with lone star which was very handy for meals.
  • Denise
    United States of America United States of America
    It was a very Nice, Clean, Comfortable place to stay! "Leroy", the front Office Manager was awesome! We had a group of 8 people and he called around and got us a great Bus Tour with 2 of the Main Attractions we ALL wanted to see! There were a...
  • Alexavvm
    United States of America United States of America
    Loved the service of the staff and the facilities and how well located the hotel is. Very modern
  • Hubert
    United States of America United States of America
    It was centrally located and the rooms were really nice. Planning on returning to Auckland and will probably be booking here again.
  • Lorie
    United States of America United States of America
    The room was clean and very comfortable. Great price and location. There is a wide variety of Asian restaurants within close walking distance, plus other types of food.
  • Renee
    New Zealand New Zealand
    Loved the staff, they were amazing and extremely helpful. Great location.

Hotel area info

Restaurants
1 Restaurant On Site

  • Lone Star
    • Cuisine
      Steakhouse
    • Open for
      Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Mercure Auckland Queen Street
Great facilities! Review score, 8.4

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Live sports events (broadcast)

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is needed) and costs NZD 35 per day.

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Express check-in/out
    Additional charge
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe

General

  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Private entrance
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Spa

  • Fitness
  • Fitness center

Languages Spoken

  • English
  • Hindi
  • Filipino

House rules
Mercure Auckland Queen Street takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 5:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about $55. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardEftposCash is not accepted

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mercure Auckland Queen Street

  • Mercure Auckland Queen Street is 2,950 feet from the center of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

  • Mercure Auckland Queen Street has 1 restaurant:

    • Lone Star
  • Mercure Auckland Queen Street offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Live sports events (broadcast)
  • The prices at Mercure Auckland Queen Street may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Mercure Auckland Queen Street is from 2:00 PM, and check-out is until 11:00 AM.

  • Room options at Mercure Auckland Queen Street include:

    • Double