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Ambassador Thermal Motel is centrally located in Rotorua, near Lake Rotorua and the Polynesian Spa. Facilities include a heated outdoor swimming pool, 2 mineral pools and barbecue facilities. The motel offers spacious studio and apartments that are serviced daily. Ambassador Motel is next to Motutara Gold Course and a short walk from restaurants, museum, convention center, and Government Gardens.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the top-rated area in Rotorua, this property has an excellent location score of 9.1!

Free Private Parking Available On Site


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 full bed
3 twin beds
and
1 full bed
3 twin beds
and
2 queen beds
1 full bed
Bedroom :
1 full bed
Living room:
2 sofa beds
Bedroom :
1 full bed
Living room:
1 sofa bed
Bedroom 1:
1 full bed
Bedroom 2:
1 full bed
Living room:
2 sofa beds
Bedroom 1:
1 twin bed
and
1 queen bed
Bedroom 2:
2 twin beds
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.8
Facilities
7.6
Cleanliness
7.9
Comfort
7.9
Value for money
7.8
Location
9.1
Free Wifi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Julie
    Australia Australia
    Location, right in the middle of town, only a few minutes walk to each street, laundry facilities
  • Debbie
    Canada Canada
    The staff were super friendly and helpful…An excellent location: close to shops, restaurants, walkways and the water but super peaceful. Comfy bed and loads of hot water!
  • Kuntala
    Thailand Thailand
    The location is good. It's right opposite the government park. 3 mins walking to tourist information center (i site) and eat street. It's not so difficult to get car park ifo of hotel. The staff is friendly and helpful.
  • Kate
    United States of America United States of America
    Very clean and large room, albeit a bit dated. Super friendly host and easy check in. A very good value overall.
  • Jan
    Australia Australia
    Location was excellent and was happy to find a room that accommodated my adult family. Some refurbishment needed but ok at the price point
  • Roland
    Germany Germany
    Convenient location, walking distance to everything you need. Friendly staff.
  • Jessie
    New Zealand New Zealand
    Loved how central this property was. To our surprise it is located across from the Wai Ariki hot springs and spa so we were able to walk across and enjoy that. Eat street is a short walk away. Room was a good size and parking was basically right...
  • Markos
    Ethiopia Ethiopia
    Quet neighborhood and handy to all the necessities
  • Yiyao
    New Zealand New Zealand
    The location was perfect and very handy to Rotorua central area. 3 minutes walk to the Rotorua lake and 6 minutes walk to the Rotorua I-site. It was super warm in the room and we felt so comfortable to stay in the room. The room was spacious and...
  • Bindy
    New Zealand New Zealand
    great location - close to the center of town with great places to eat - recommend the le cafe de Paris for breakfast and the Ali Baba Tunisian restaurant for a delicious well priced dinner! the staff were friendly and helpful. the rooms were a...

Area info

Amenities of Ambassador Thermal Motel

Most popular amenities
  • 3 swimming pools
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Laundry
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Kitchen
  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
Living Area
  • Dining area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Internet
Wifi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not possible).
  • Street parking
  • Accessible parking
Services
  • Daily housekeeping
  • Private check-in/out
  • Baggage storage
  • Wake-up service
  • Tour desk
  • Laundry
    Additional charge
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Key access
  • 24-hour security
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
    Additional charge
  • Hypoallergenic room available
  • Heating
  • Soundproof
  • Private entrance
  • Carpeted
  • Soundproof rooms
  • Fan
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by stairs only
3 swimming pools
Pool 1 – outdoor
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
Pool 2 – outdoor
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Fenced pool
Pool 3 – indoor
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
Spa
  • Kids' pool
Languages Spoken
  • English

House rules
Ambassador Thermal Motel takes special requests – add in the next step!

Check-in
From 2:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 10:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about $118. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
NZD 25 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardEftposCash

The fine print
Must-know information for guests at this property

Guests arriving after 21.00 are kindly requested to inform the hotel in advance to arrange for after hours check-in. Contact details can be found on the booking confirmation.

Please note there will be a Surcharge of 2.5% for all the credit card and the pay Wave payments. All the international cards also have the surcharge. If you are using your check/savings/eftpos, it won’t charge any surcharges. (NZ Domestic Cards only)

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ambassador Thermal Motel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Ambassador Thermal Motel

  • Ambassador Thermal Motel offers the following activities/services (charges may apply):

    • Swimming pool
  • The prices at Ambassador Thermal Motel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Ambassador Thermal Motel is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Ambassador Thermal Motel include:

    • Studio
    • Apartment
  • Check-in at Ambassador Thermal Motel is from 2:00 PM, and check-out is until 10:00 AM.

  • Ambassador Thermal Motel is 2,950 feet from the center of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.