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Centrally located in the heart of Burnt Pine, Cumberland Resort and Spa is an intimate boutique resort set in tropical gardens. Soak in the heated swim spa pool, relax in the sauna or enjoy a massage and body treatment at the day spa. Guests have exclusive use of a resort rental car for a discounted fee. You can explore Norfolk Island at your leisure in your allocated resort rental car, or stroll a few minutes to trendy cafes, restaurants and shops. The friendly managers can assist with local tips, tour bookings, activities and dinners. Free breakfast provisions are provided for your first morning. These include eggs, bread, fruit juice and milk. Seasonal fruit is also provided upon arrival. All villas feature a fully equipped kitchen with stainless steel appliances and modern bathroom facilities with a spa bath or a spa-style massage shower. Each villa includes flat-screen LED TVs with cable channels and a DVD/CD player, and private BBQ facilities. Guests are provided free Wi-Fi. Snorkeling equipment is also provided. Norfolk Island Cumberland Resort is 5 minutes' drive from the Kingston World Heritage Area. The beach at Emily Bay is less than 5 minutes’ away. Return airport transfers and guided half day island tour is available for a fee.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Free private parking available on-site

Activities:

Tennis court

Golf course (within 3 km)

Fishing


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 single beds
and
1 extra-large double bed
Bedroom 1:
2 single beds
and
1 extra-large double bed
Bedroom 2:
2 single beds
and
1 extra-large double bed
8 single beds
and
4 extra-large double beds
8 single beds
and
4 extra-large double beds
and
1 large double bed
Bedroom 1:
2 single beds
and
1 extra-large double bed
Bedroom 2:
2 single beds
and
1 extra-large double bed
Bedroom 3:
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
Bedroom 1:
2 single beds
and
1 extra-large double bed
Bedroom 2:
2 single beds
and
1 extra-large double bed
10 single beds
and
5 extra-large double beds
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Guest reviews

Categories:

Staff
9.6
Facilities
8.1
Cleanliness
8.8
Comfort
8.8
Value for money
8.4
Location
9.4
Free WiFi
8.0
High score for Burnt Pine
Select topics to read reviews:

Guests who stayed here loved

  • Darren
    New Zealand New Zealand
    Service was sensational, Manageress Tima was the best. I had my mum with me for the trip and she needed some help as she finds it hard to walk to far since she had her hip replacement op.
  • Wendy
    Australia Australia
    Management were lovely and welcoming. Had a 2 bedroom apartment. Very clean and had everything we needed. Very convenient location.
  • Anne
    New Zealand New Zealand
    Staff were really welcoming. Nothing was too much trouble. Arranged all of our trips. Had a massage in the on-site spa, just what was needed. Could use the home grown fruit and vegetables.
  • David
    Australia Australia
    Close to town Staff were so helpful and friendly Very clean
  • Paul
    Australia Australia
    Everything was clean. Great kitchen and bathroom Comfortable beds, fresh bread, fresh eggs supplied for breakfast Exceptional hosts, Rael, Meme, and Tina were super helpful and friendly. Thank you
  • Jenny
    Australia Australia
    location was good and amenities were good. good size fridge and gas worked fine. friendly staff and helpful, loved free bananas.
  • Jo
    Australia Australia
    The property is in a great location - close to town. The two bedroom unit was well organised and comfortable. Timia is a great host and shows attention to detail. the welcome pack of food and provisions is great as food is expensive at Norfolk...
  • Claire
    Australia Australia
    Tima was on duty and was fantastic - exceedingly friendly, helpful and well informed. You couldn't ask for better service. A really lovely person.
  • Toni
    Australia Australia
    The provided breakfast was delightful. The bed was super comfortable. Kitchen was great, large fridge, all the cooking gear you could need. Nice out door area too. Tima went out of her way to encourage all guests to ask if there were any issues at...
  • Ian
    Australia Australia
    Breakfast 1 st day was there. The host Timar was exceptional. Her help was very much appreciated. The car was ready for us .

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hello, We are planning a trip to Norfolk Island in May and are considering a couple of properties. I noticed you have a coffee maker, is it an espress..

    Cumberland Resort and Spa has every type of coffee machine available for guests (Nespresso coffee pod machine, ground coffee machine and also drip typ..
    Answered on 25 November 2019
  • Hello, We’re in Brisbane & have 4G mobiles. We’ve been told that our mobiles won’t work on Norfolk. Is that true? Is there wifi we can use at resort?

    Norfolk Island has a 4G network so if you have an unlocked phone, you can purchase a local sim card with a tourist plan from Norfolk Telecom and acces..
    Answered on 13 January 2021
  • Complementary breakfast? Or how much extra. Thanks 😊 and how far from airport and main shops?

    Starter breakfast provisions are provided free of charge. Cumberland is located in the Golden Mile of Burnt Pine, so the shops, restaurants and cafes..
    Answered on 16 February 2021
  • What sort of car is included in pricing of the accomodation? available at the airport on the day of arrival? We are coming from sat 18th -Mon 27 Sept

    The car is an automatic four door sedan such as a Nissan Tiida. The car will be waiting at the resort for you, as the shuttle bus will provide your fr..
    Answered on 14 April 2021
  • Hello. My enquiry is for the 2 bedroom apartments. We are 2 x couples and don't want to share bathrooms. As well as the main bathroom is there an ens..

    All Executive and Romantic Villas have ensuite spa bathrooms. For instance, the 2-bedroom unit has two ensuite spa bathrooms. The 3-bedroom villa has ..
    Answered on 9 June 2021
  • enquiring re white house for 20th -27th Dec . for 6. Wondering about ' partially refundable'? With covid things can change quickly. options? Ta Sue

    If Covid-19 restrictions prevent a guest from travelling on their original booking, Cumberland will amend the booking without penalty for travel until..
    Answered on 2 February 2021
  • Still looking?

Managed by Rael

Company review score: 9.6Based on 106 reviews from 1 property
1 managed property

Company information

Rael and his team at Cumberland will make you feel right at home.

Property information

Most modern 4 star property on Norfolk Island. Only 4 star resort with heated pool, spa baths, sauna, day spa, and en-suite spa bathrooms and massage spa showers to every executive bedroom. Located within 2 minute stroll of restaurants, cafes, shops.

Neighbourhood information

Located in Burnt Pine, close to World Heritage Area, golf, beaches, etc.

Languages spoken

Afrikaans,English,Dutch

Property surroundings

Facilities of Cumberland Resort & Spa
Great facilities! Review score, 8.1

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Free parking
  • Family rooms
  • Non-smoking rooms
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Children's high chair
  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
  • Extra long beds (> 2 metres)
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Blu-ray player
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • DVD player
  • Radio
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack
  • Electric blankets
  • Hypoallergenic
  • Hardwood or parquet floors
  • Soundproofing
  • Private entrance
  • Fan
  • Ironing facilities
  • Iron
  • Hot tub
Pets
Pets are allowed. Charges may be applicable.
Accessibility
  • Entire unit located on ground floor
Outdoors
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Barbecue
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden
Outdoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Salt-water pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Fence around pool
Wellness
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna
    Additional charge
Food & Drink
  • Tea/Coffee maker
Activities
  • Mini golf
  • Squash
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Hiking
    Off-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Services & Extras
  • Wake-up service
  • Wake up service/Alarm clock
Outdoor & View
  • Garden view
Building characteristics
  • Semi-detached
  • Detached
Transport
  • Car hire
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
Entertainment and family services
  • Books, DVDs, or music for children
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Miscellaneous
  • Non-smoking throughout
  • Heating
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Safety deposit box
Languages spoken
  • Afrikaans
  • English
  • Dutch

House rules
Cumberland Resort & Spa takes special requests - add in the next step!

Check-in
From 14:00 to 16:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 09:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
AUD 15 per child, per night
2 years
Cot upon request
AUD 15 per child, per night
Extra bed upon request
AUD 15 per child, per night
3 - 11 years
Extra bed upon request
AUD 15 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Cards accepted at this property
American ExpressVisaMastercardEftposCash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are allowed. Charges may be applicable.

The fine print
Need-to-know information for guests at this property

Please note that 1 free rental car per villa is included. Additional insurance and petrol costs will apply.

Free parking is available for cars rented from the property.

Parking fee for all other vehicles is AUD 15 per day.

This property will not accommodate hen, stag or similar parties.

FAQs about Cumberland Resort & Spa

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Cumberland Resort & Spa on this page.

  • The prices at Cumberland Resort & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • You can choose from a number of accommodation options at Cumberland Resort & Spa (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Cumberland Resort & Spa is from 14:00, and check-out is until 10:00.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Cumberland Resort & Spa on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Cumberland Resort & Spa on this page.

  • Yes, Cumberland Resort & Spa is popular with guests booking family stays.

  • Cumberland Resort & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hiking
    • Bowling
    • Fishing
    • Tennis court
    • Mini golf
    • Squash
    • Golf course (within 3 km)
    • Body wrap
    • Beauty Services
    • Spa facilities
    • Body treatments
    • Swimming Pool
    • Facial treatments
    • Body scrub
  • You can choose from a number of accommodation options at Cumberland Resort & Spa (subject to availability). These can accommodate:

    • 10 guests
    • 2 guests
    • 4 guests
    • 6 guests
    • 8 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Cumberland Resort & Spa is 0.6 miles from the centre of Burnt Pine. All distances are measured in straight lines. Actual travel distances may vary.