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Located within 13 km of State Museum of Terengganu and 15 km of Crystal Mosque, The Serai Cottage Transit Hotel provides rooms with air conditioning and a private bathroom in Kampong Gong Badak. The property is non-smoking and is situated 16 km from Terengganu Craft Cultural Centre. Guest rooms in the hotel are equipped with a flat-screen TV. Featuring a private bathroom with a bidet and slippers, rooms at The Serai Cottage Transit Hotel also offer free WiFi. Speaking English and Malay, staff are always on hand to help at the reception. Chinatown is 17 km from the accommodation. Sultan Mahmud Airport is 5 km away.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
and
1 double bed
1 single bed
and
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
8.4
Facilities
7.8
Cleanliness
7.9
Comfort
7.9
Value for money
8.3
Location
8.4
Free WiFi
6.9
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Guests who stayed here loved

  • Nurfatin
    Malaysia Malaysia
    all 10/10 , dari service to kebersihan sangattttttt bestttt😘. i will repeat tidur at this place if i go bercuti kt terengganu
  • Noura
    Malaysia Malaysia
    I admire the settings of the dining and the wall decorations.
  • Rina
    Malaysia Malaysia
    Nice cosy room and smell good. Bathroom was cleaned. Nice lobby with some sort grand old fashioned decor, staffs were very friendly and service were excellent.
  • Noorainie
    Malaysia Malaysia
    The cleanliness of the property and friendly staff.
  • Shafinaz
    Malaysia Malaysia
    suit with the name - transit hotel. this hotel is great location for transit to Merang Jetty. it’s only about 20 minutes drive. a lots of restaurants, food stall near by. the staff was friendly and she help to turn on the air conditioner before we...
  • Siti
    Malaysia Malaysia
    Facilities and equipment hotel provide to customer.
  • Nursyafiqah
    Malaysia Malaysia
    it’s clean and the room is not too big and not too small, it suits the price. All accommodations needed have been provided here (air-conditioner, coway hot and cold water, iron, hot shower and parking space). Overall, WORTH THE PRICE. RECOMMENDED!
  • Ryan
    Malaysia Malaysia
    The two female staffs were very friendly and helpful with our request. Minor stuff like water, towels and toilet rolls that we requested for were fulfilled and given to us within minutes. The two queen size beds and pillows were very comfy.
  • Najwa
    India India
    Saya sokmo duk sini. Rasa mcm rumah. Sesuai untuk introvert mcm saya
  • Nur
    Malaysia Malaysia
    Staff tersangatlah baik dan memahami waktu saya late check in. Bilik dan fasiliti dia sangat lengkap. Saya seorang perempuan dan sebagai solo traveller saya rasa sangat selamat duduk di situ.

Hotel surroundings

Facilities of The Serai Cottage Transit Hotel

Most popular facilities
  • Free WiFi
  • Free parking
  • Family rooms
  • Non-smoking rooms
Bathroom
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Bath
  • Shower
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Accessible parking
Services
  • Private check-in/check-out
  • Express check-in/check-out
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Carpeted
  • Family rooms
  • Non-smoking rooms
Languages spoken
  • English
  • Malay

House rules
The Serai Cottage Transit Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 50 is required on arrival. That's about £8. This will be collected by bank transfer. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please inform The Serai Cottage Transit Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 50 is required on arrival. This will be collected by bank transfer. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.

FAQs about The Serai Cottage Transit Hotel

  • The prices at The Serai Cottage Transit Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at The Serai Cottage Transit Hotel is from 15:00, and check-out is until 12:00.

  • The Serai Cottage Transit Hotel offers the following activities / services (charges may apply):

    • Yes, The Serai Cottage Transit Hotel is popular with guests booking family stays.

    • Room options at The Serai Cottage Transit Hotel include:

      • Double
      • Twin
    • The Serai Cottage Transit Hotel is 0.6 miles from the centre of Kampong Gong Badak. All distances are measured in straight lines. Actual travel distances may vary.