Located in Kuala Terengganu, within 5.5 miles of State Museum of Terengganu and 6.8 miles of Crystal Mosque, The Serai Cottage Downtown Hotel provides accommodations with an outdoor swimming pool and free WiFi as well as free private parking for guests who drive. This 3-star hotel offers a 24-hour front desk. Guests can have a drink at the snack bar. Guest rooms in the hotel are equipped with a flat-screen TV. At The Serai Cottage Downtown Hotel every room is equipped with a private bathroom. Terengganu Craft Cultural Centre is 6 miles from the accommodation, while Chinatown is 6.4 miles away. The nearest airport is Sultan Mahmud Airport, 2.5 miles from The Serai Cottage Downtown Hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
2 king beds
2 twin beds
1 king bed
Bedroom 1:
1 full bed
Bedroom 2:
2 twin beds
Bedroom 3:
1 twin bed
and
1 full bed
Living room:
1 sofa bed
2 queen beds
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Guest reviews

Categories:

Staff
7.9
Facilities
6.7
Cleanliness
6.5
Comfort
6.5
Value for money
6.9
Location
7.8
Free Wifi
6.3
Low score for Kuala Terengganu
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Hotel area info

Amenities of The Serai Cottage Downtown Hotel

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Family rooms
  • Free Wifi
  • Non-smoking rooms
  • Facilities for disabled guests
Bathroom
  • Private Bathroom
View
  • View
Kitchen
  • Electric kettle
Room Amenities
  • Drying rack for clothing
Media & Technology
  • Flat-screen TV
Food & Drink
  • Snack bar
Internet
Wifi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Accessible parking
Services
  • Daily housekeeping
  • Express check-in/out
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • Key access
General
  • Designated smoking area
  • Air conditioning
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Kids' pool
Languages Spoken
  • English
  • Malay

House rules
The Serai Cottage Downtown Hotel takes special requests – add in the next step!

Check-in
From 15:30 to 00:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaCash

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

FAQs about The Serai Cottage Downtown Hotel

  • Yes, The Serai Cottage Downtown Hotel is popular with guests booking family stays.

  • The prices at The Serai Cottage Downtown Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Serai Cottage Downtown Hotel is 3.1 miles from the center of Kuala Terengganu. All distances are measured in straight lines. Actual travel distances may vary.

  • The Serai Cottage Downtown Hotel offers the following activities/services (charges may apply):

    • Swimming pool
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at The Serai Cottage Downtown Hotel is from 3:30 PM, and check-out is until 12:00 PM.

  • Room options at The Serai Cottage Downtown Hotel include:

    • Family
    • Double
    • Twin
    • Apartment
    • Chalet