The Ritz-Carlton offers luxurious, elegant rooms and residences in Kuala Lumpur’s Golden Triangle District, a 5-minute walk from Pavilion Mall. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available in all rooms. It is 951 feet to Pavilion Shopping Mall, while Lot 10 Shopping Center and Fahrenheit88 are 1804 feet away. Aquaria KLCC is 0.7 mi from the property. Kuala Lumpur International Airport is 40 mi away. Spacious and elegant, rooms at Kuala Lumpur Ritz-Carlton feature large floor-to-ceiling windows with panoramic views of the city. Each room is equipped with a flat-screen TV. The marble bathrooms come with a separate shower area and bathtub facilities. Toothpaste, toothbrush and toiletries are provided. Other facilities at the property include a fitness center and a sauna room. Alternatively, guests can indulge in a variety of treatments at the in-house spa. Guests can approach the 24-hour front desk for concierge services and luggage storage. This property also offers meeting rooms for hire. Friendly staff are fluent in English, Chinese and Malay. Union Pay is accepted. The hotel features additional distinctive dining options that include The Library that serves fine contemporary international and Asian cuisine, The Lobby Lounge for a quintessential afternoon tea experience, The Patisserie for artisanal delights and The Cobalt Room for a hearty international breakfast.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Located in the best-rated area in Kuala Lumpur, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
Bedroom 3
1 twin bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
2 twin beds
1 king bed
2 twin beds
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Guest reviews

Categories:

Staff
9.1
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
8.5
Location
9.3
High score for Kuala Lumpur

Select topics to read reviews:

Guests who stayed here loved

  • Zachary
    United States United States
    Absolutely loved our stay! The hotel is beautiful, in a fantastic location connected to the mall(the pavilion) and close to everything. The breakfast was outstanding, and the staff went above and beyond to make us feel special, even decorating our...
  • Arfah
    Malaysia Malaysia
    Room is spacious, comfortable bed, complete facilities, friendly staff, clean room, good location. All good.
  • Shashi
    United States United States
    We did a 2 bedroom suite and the space was great! They didn't mention that it had an office which is where we ended putting the kid's crib instead of the 2nd bedroom. The staff at the hotel was great and always helpful especially when taking...
  • Mag
    Canada Canada
    Everything; service, facilities, room, location. The best was Mr. Müller from the concierge desk, he was of great help to us
  • Maxwong
    Malaysia Malaysia
    The room is over expectation at the first impression, everything is clean and well organized. Huge area to hang out and location is great, walking distance to shopping mall and eatery and there is MRT station nearby.
  • Parry
    Malaysia Malaysia
    It was a The family birthday staycation. The staff were welcoming and helpful. The suite was spacious for our family and it has a study room which was perfect for my girl who needed to study. The staff were thoughtful to decorate the suite with...
  • Koy822
    Thailand Thailand
    All thing is good, especially bed is so comfy. And breakfast is excellent.
  • Elizabeth
    United States United States
    The custumer service at the Ritz is as always impecable. The room was very spacious and clean .The location was exeptional its in the golden triangle. You can walk to the Pavilion mall through the hotel. The breakfast was great and the afternoon...
  • Keir
    Malaysia Malaysia
    the bathroom was clean and beatiful. and the amenities (DIOTYQE) was good smell
  • Gareth
    Singapore Singapore
    Hello it is not our first time being in Kuala Lumpur and we have stayed in multiple different hotels here. I really like Ritz Carlton Kuala Lumpur as a whole, the rooms are great, staffs are great as well (particularly the sleek Indian...

Hotel area info

Restaurants
6 Restaurants On Site

  • Li Yen
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
  • The Cobalt Room
    • Cuisine
      International
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Modern
  • The Lobby lounge
    • Open for
      High tea
    • Ambience
      Modern
  • The Patisserie
    • Cuisine
      International
    • Open for
      Brunch • Lunch
    • Ambience
      Modern
  • The Library
    • Cuisine
      International
    • Open for
      Dinner
    • Ambience
      Family-friendly • Modern
  • The Starhill Dining
    • Cuisine
      American • Cantonese • Chinese • Japanese • Malaysian • Middle Eastern • Pizza • Seafood • Steakhouse • Sushi • Thai • Local • Asian • International • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern

Amenities of The Ritz-Carlton, Kuala Lumpur
Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Garden

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Live music/Performance
  • Kids' club
  • Game room

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs MYR 12 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Soundproof
  • Car rental
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool/Beach towels

Spa

  • Kids' pool
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Japanese
  • Malay
  • Chinese

House rules
The Ritz-Carlton, Kuala Lumpur takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ritz-Carlton, Kuala Lumpur of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Ritz-Carlton, Kuala Lumpur

  • The prices at The Ritz-Carlton, Kuala Lumpur may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The Ritz-Carlton, Kuala Lumpur include:

    • Double
    • Suite
    • Twin
  • The Ritz-Carlton, Kuala Lumpur has 6 restaurants:

    • The Starhill Dining
    • The Cobalt Room
    • The Patisserie
    • Li Yen
    • The Library
    • The Lobby lounge
  • The Ritz-Carlton, Kuala Lumpur is 0.7 miles from the center of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at The Ritz-Carlton, Kuala Lumpur can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
  • The Ritz-Carlton, Kuala Lumpur offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Game room
    • Kids' club
    • Bicycle rental
    • Live music/Performance
    • Fitness
    • Swimming pool
    • Spa lounge/Relaxation area
    • Spa facilities
    • Spa/Wellness packages
  • Yes, The Ritz-Carlton, Kuala Lumpur is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at The Ritz-Carlton, Kuala Lumpur is from 3:00 PM, and check-out is until 12:00 PM.