You might be eligible for a Genius discount at Sutera Sanctuary Lodges At Poring Hot Springs. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

With garden views, Sutera Sanctuary Lodges At Poring Hot Springs is located in Ranau and has a restaurant, room service, bar and garden. All units feature air conditioning and a flat-screen TV. There's a shared bathroom with bath in some units, along with free toiletries, a hairdryer and slippers. Breakfast is available every morning, and includes American, Asian and halal options. At the lodge guests are welcome to use a hot spring bath. If you would like to discover the area, hiking is possible nearby. Kota Kinabalu International Airport is 78 miles from the property, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Halal, Asian, American


Sign in, save money

Sign in, save money

Sign in to see if you can save 10% or more at this property.

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
and
2 queen beds
2 twin beds
and
1 king bed
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.3
Facilities
8.3
Cleanliness
8.9
Comfort
8.7
Value for money
8.1
Location
8.7
High score for Ranau
Select topics to read reviews:

Guests who stayed here loved

  • Jennifer
    Philippines Philippines
    Farm house style lodge, comfortable bed, air conditioning. Free filtered water
  • Ishan
    United Kingdom United Kingdom
    Ecologically friendly, close to nature. Just inside Poring Hot Spring park, worth staying for a night or two. If you feel up for it, definitely visit Langanam waterfalls, it's a long and sometimes steep walk but the forest and waterfall are both...
  • David
    United States of America United States of America
    Good canopy walk. Good park breakfast at 0700am for 50MR. Good Hotspring for 10MR. Nice massage in room for 130MR.
  • Mohd
    Brunei Brunei
    The whole place is satisfyingly top notch with excellent facilities within the lodge. Staffs were very welcoming & breakfast were served with satisfaction. Water park were enjoyable especially the water slide. Excellent stay experience....
  • Ben
    Thailand Thailand
    The breakfast was the best we had in Sabah on our trip. The room was large, and clean, and likewise the bathroom. The location is also great for those looking to use the hot springs or explore the waterfall trail.
  • Beata
    United Kingdom United Kingdom
    It is a beautiful and comfortable place. Staff very friendly and helpful.A lot of exciting activitys around.The breakfast was delicious but because the restaurant is inside the park, don't forget the park's entry ticket! We were in trouble, when...
  • Pouya
    Iran Iran
    The location, peaceful and relaxing close to the hot springs and proper for a complete day hiking.
  • Susan
    United Kingdom United Kingdom
    The staff are just fantastic! Helpful, knowledgeable, friendly and professional, from the first greeting at reception by Angie and Pedro, to the very friendly team who serviced our room beautifully, to the wonderful breakfast staff … Wabster,...
  • Anda
    Romania Romania
    Amazing environment, right in the Kinabalu Park, with very good breakfast, clean rooms and very very nice staff
  • Hannah
    New Zealand New Zealand
    Possibly the most wonderful place we’ve stayed. The staff were so friendly and helpful. Our room (River lodge 2 bedrooms) was so relaxing, comfortable and large. The location is unbeatable - Poring Hot Springs entrance at your doorstep. The food...

Area info

Restaurants
1 Restaurant On Site

  • Rainforest Restaurant
    • Cuisine
      Malaysian • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly

Amenities of Sutera Sanctuary Lodges At Poring Hot Springs
Great facilities! Review score, 8.3

Most popular amenities
  • Outdoor swimming pool
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Airport shuttle
  • Restaurant
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Toilet
  • Free toiletries
  • Shower
View
  • Garden view
Outdoors
  • Garden
Activities
  • Hiking
Media & Technology
  • Flat-screen TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Bar
Internet
No internet access available.
Parking
No parking available.
Services
  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Packed lunches
  • Airport shuttle
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
General
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Fan
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Entire unit located on ground floor
Outdoor swimming pool
Additional charge
  • Open all year
  • All ages welcome
Spa
  • Kids' pool
  • Hot spring bath
  • Hot tub/Jacuzzi
    Additional charge
Languages Spoken
  • English
  • Malay

House rules
Sutera Sanctuary Lodges At Poring Hot Springs takes special requests – add in the next step!

Check-in
From 3:00 PM to 9:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
MYR 153 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
MYR 153 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sutera Sanctuary Lodges At Poring Hot Springs of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Sutera Sanctuary Lodges At Poring Hot Springs

  • The prices at Sutera Sanctuary Lodges At Poring Hot Springs may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Sutera Sanctuary Lodges At Poring Hot Springs include:

    • Double
    • Villa
    • Quad
    • Twin
    • Dorm Room
    • Suite
  • Check-in at Sutera Sanctuary Lodges At Poring Hot Springs is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sutera Sanctuary Lodges At Poring Hot Springs on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Sutera Sanctuary Lodges At Poring Hot Springs can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Halal
    • Asian
    • American
  • Yes, Sutera Sanctuary Lodges At Poring Hot Springs is popular with guests booking family stays.

  • Sutera Sanctuary Lodges At Poring Hot Springs is 6.2 miles from the center of Ranau. All distances are measured in straight lines. Actual travel distances may vary.

  • Sutera Sanctuary Lodges At Poring Hot Springs has 1 restaurant:

    • Rainforest Restaurant
  • Sutera Sanctuary Lodges At Poring Hot Springs offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Hiking
    • Hot spring bath
    • Swimming pool