1) Tourist Tax: Effective 1st January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or permanent resident MY PR Card are exempt.

2) Credit Card Policy: The name on the credit card used for booking must match the name of the guest staying at the property. For third-party bookings, an authorization form, along with a copy of the cardholder's ID and credit card, is required.

3) Car Parking: On-site parking is available, subject to additional charges.

Identification & Requests: Guests must present a valid photo ID and credit card at check-in. Special requests are subject to availability and may incur additional charges.

4) Parties: This property does not accommodate bachelor(ette), hen, stag, or similar parties.

5) Damage Deposit: A refundable cash damage deposit of MYR 100 to MYR 200 (depending on room type) is required upon arrival. The deposit will be reimbursed in full upon check-out, subject to a room inspection.

6) Front Office Hours: The front office operates on a limited schedule. Please contact the property for specific details.

7) Arrival Time: Guests are requested to inform the property of their expected arrival time in advance. Please contact the property directly with the details provided in your confirmation.

8) Quiet Hours: Quiet hours are enforced between 11:00 PM and 8:00 AM.

Age Requirement: Guests under the age of 18 can only check in with a parent or legal guardian.

9) COVID-19 Policy: This property does not accommodate stays for COVID-19 quarantine purposes.

10) Housekeeping: Housekeeping services are available upon request only. For bookings under co-living room arrangements, housekeeping services are not provided.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform One-Stop Residence & Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

A damage deposit of MYR 250 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.