Get the celebrity treatment with world-class service at Doubletree By Hilton Shah Alam I-City

Situated in Shah Alam, 6.5 km from Royal Gallery Selangor, Doubletree By Hilton Shah Alam I-City features accommodation with an outdoor swimming pool, private parking, a fitness centre and a restaurant. With a bar, the 5-star hotel has air-conditioned rooms with free WiFi. The accommodation provides room service, a 24-hour front desk and luggage storage for guests. At the hotel, the rooms include a desk. All rooms in Doubletree By Hilton Shah Alam I-City are fitted with a flat-screen TV and free toiletries. The breakfast offers buffet, Asian or halal options. Spa and wellness facilities are at guests' disposal during their stay at the accommodation, including a hot tub and on-request massage treatments. Evolve Concept Mall is 19 km from Doubletree By Hilton Shah Alam I-City, while Mid Valley Megamall is 26 km from the property. Sultan Abdul Aziz Shah Airport is 15 km away.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Halal, Asian, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.9
Location
9.2
Free WiFi
8.9
High score for Shah Alam

Select topics to read reviews:

Guests who stayed here loved

  • G
    Gayathiry
    Malaysia Malaysia
    I had an excellent stay at DoubleTree by Hilton i-City; the staff were incredibly attentive, the rooms were spotless and comfortable, and the overall experience exceeded my expectations. Highly recommended!
  • Adzfar
    Malaysia Malaysia
    Good connection to the mall Huge room with bath tub Comfortable
  • Norshamiza
    Malaysia Malaysia
    the ambiance and the location, also near to icity, walkable distance
  • M
    United Kingdom United Kingdom
    It is really great property , very clean , staff are really professional and helpful
  • Zainuddin
    Singapore Singapore
    The staff was so professional..love the atmosphere..
  • Nur
    Singapore Singapore
    Smells nice! Clean! Friendly staffs! Safety great! Nearby theme parks and shopping center!
  • S
    Syukriyah
    Malaysia Malaysia
    I really liked the warm and welcoming atmosphere of the hotel. The staff were friendly and attentive, the room was clean and comfortable, and the amenities were excellent. The convenient location and delicious breakfast options were also a big plus!
  • Aidahtun
    Malaysia Malaysia
    Its clean, pretty, comfortable and i really like the spa.
  • Nor
    Malaysia Malaysia
    Thank you for your excellent service! · especially ms sherly ( receptionist) ❤️ Your hospitality made my stay memorable. · I appreciate your attention to detail. Your kindness made all the difference because Your customer service exceeded my...
  • Rahimah
    Singapore Singapore
    Spacious room, helpful staff, good location (next to mall). Excellent breakfast range and quality. Reception staff Najihah was very polite and helpful. Letting me have early check-in at 11.45 when the 2 rooms booked were available is much...

Hotel surroundings

Restaurants
3 restaurants on site

  • Makan Kitchen
    • Cuisine
      Chinese • Indian • Malaysian • Local • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Halal • Vegetarian
  • Tosca Trattoria Italiana
    • Cuisine
      Italian • Pizza
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian
  • Axis Lounge
    • Cuisine
      Local • Asian • International
    • Open for
      Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

Facilities of Doubletree By Hilton Shah Alam I-City
Great facilities! Review score, 9.2

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Spa and wellness centre
  • 3 restaurants
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Free toiletries
  • Bathrobe
  • Hairdryer

Outdoors

  • Outdoor furniture

Kitchen

  • Refrigerator

Activities

  • Games room

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • English
  • Malay
  • Tamil

House rules
Doubletree By Hilton Shah Alam I-City takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about £36. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
MYR 116.60 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
MYR 116.60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Doubletree By Hilton Shah Alam I-City

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Doubletree By Hilton Shah Alam I-City on this page.

  • Doubletree By Hilton Shah Alam I-City is 2.4 miles from the centre of Shah Alam. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Doubletree By Hilton Shah Alam I-City may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Doubletree By Hilton Shah Alam I-City has 3 restaurants:

    • Axis Lounge
    • Tosca Trattoria Italiana
    • Makan Kitchen
  • Check-in at Doubletree By Hilton Shah Alam I-City is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Doubletree By Hilton Shah Alam I-City include:

    • Double
    • Suite
  • Guests staying at Doubletree By Hilton Shah Alam I-City can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Halal
    • Asian
    • Buffet
  • Doubletree By Hilton Shah Alam I-City offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Massage
    • Games room
    • Fitness/spa locker rooms
    • Spa facilities
    • Swimming Pool
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Fitness classes