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Situated in George Town, 2 km from Northam Beach, Citadines Connect Georgetown Penang features accommodation with a fitness centre and private parking. With an outdoor swimming pool, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is non-smoking and is set 600 metres from Penang Times Square. Rooms include a desk and a flat-screen TV, and some rooms at the hotel have a balcony. The rooms will provide guests with a fridge. The daily breakfast offers buffet, Asian or halal options. Speaking English, Malay and Chinese at the 24-hour front desk, staff are willing to help at any time of the day. Popular points of interest near Citadines Connect Georgetown Penang include 1st Avenue Penang, Rainbow Skywalk at Komtar and Wonderfood Museum. Penang International Airport is 14 km from the property.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

Situated in the best rated area in George Town, this hotel has an excellent location score of 9.0

Breakfast info

Halal, Asian, Buffet

Private parking available


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 extra-large double bed
2 single beds
2 large double beds
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.6
Location
9.0
Free WiFi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Kong
    Singapore Singapore
    Location was great, very central and near everything. Room was clean and bed was comfortable.
  • Zhen
    Malaysia Malaysia
    Strategic location, where good food is all nearby (waking distance for sure!) and very well maintained facilities. love that the hotel is equipped with a gym room, small but well equipped!
  • Robert
    Singapore Singapore
    Nice location and close proximity to many eating places. Good size rooms and clean.
  • Joyce
    Hong Kong Hong Kong
    Convenient location and feeling safe staying at the hotel
  • Nathan
    United Kingdom United Kingdom
    Location , the heritage building room size and the comfortable bed. Staff we met were also very friendly and warming
  • Pansy
    Singapore Singapore
    Every staff at the hotel greets the guests. Good location. Close to the mall and many eateries. The room was spacious and clean.. We had a pleasant stay.
  • David
    Australia Australia
    service was outstanding, the people,.amenities and rooms just wonderful
  • Darren
    Malaysia Malaysia
    Clean and tidy. Helpful front desk friendly staffs. Superb free flow coffee!
  • Barry
    United Kingdom United Kingdom
    The breakfast area was fantastic though the choice wasn't to my English taste so I just had toast and jam. The rooftop pool was a great bonus though and the TV had some good channels. Strong Wifi too
  • Joanne
    Singapore Singapore
    Loved the location, central but quiet. Its quaint but with full modern amenities. Loved the lobby hangout area where you have access to free coffee and a very good workspace.

Hotel surroundings

Facilities of Citadines Connect Georgetown Penang
Great facilities! Review score, 8.6

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Private parking
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen

Outdoors

  • Outdoor furniture

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

    Services

    • Pet bowls
    • 24-hour front desk

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box

    General

    • Air conditioning
    • Non-smoking throughout
    • Lift
    • Family rooms
    • Non-smoking rooms

    Accessibility

    • Upper floors accessible by elevator

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome
    • Shallow end
    • Sun loungers or beach chairs

    Wellness

    • Fitness
    • Sun loungers or beach chairs
    • Fitness centre

    Languages spoken

    • English
    • Malay
    • Chinese

    House rules
    Citadines Connect Georgetown Penang takes special requests - add in the next step!

    Check-in
    From 15:00 to 00:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 06:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of MYR 200 is required on arrival. That's about £35. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are allowed. Charges may be applicable.
    Groups
    When booking more than 2 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardJCBUnionPay credit cardCash

    The fine print
    Need-to-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

    Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Citadines Connect Georgetown Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Citadines Connect Georgetown Penang

    • Check-in at Citadines Connect Georgetown Penang is from 15:00, and check-out is until 12:00.

    • The prices at Citadines Connect Georgetown Penang may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Citadines Connect Georgetown Penang offers the following activities / services (charges may apply):

      • Fitness centre
      • Fitness
      • Swimming Pool
    • Guests staying at Citadines Connect Georgetown Penang can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

      Breakfast option(s) include:

      • Halal
      • Asian
      • Buffet
    • Yes, Citadines Connect Georgetown Penang is popular with guests booking family stays.

    • Citadines Connect Georgetown Penang is 550 yards from the centre of George Town. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Citadines Connect Georgetown Penang include:

      • Studio
      • Suite
      • Double
      • Apartment
    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.