You might be eligible for a Genius discount at Balai Serama Guesthouse. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Situated in Taman Negara, Balai Serama Guesthouse offers tranquil and comfortable accommodation. Surrounded by lush greenery, it features a restaurant and provides free parking space on site. Offering garden views from the terrace, air-conditioned rooms come with tiled flooring, a desk, seating area and tea/coffee making facilities. The attached bathroom includes towels and shower facility. Balai Serama Guesthouse features a common lounge area where guests can relax. Luggage storage, laundry and fax/photocopying services are available and sightseeing activities can be arranged. The property houses a restaurant serving a tasty spread of local dishes. Special diet meals can also be prepared upon request. Breakfast and dinner are provided. Taman Negara Recreational Centre is approximately 4.7 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site


Sign in, save money

Sign in, save money

To see if you can save 10% or more at this property, sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 large double bed
2 bunk beds
and
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
9.2
Location
9.0
Free WiFi
8.6
High score for Kuala Tahan
Select topics to read reviews:

Guests who stayed here loved

  • Asta
    Lithuania Lithuania
    A peaceful place with a beautiful garden and river view to watch sunsets. Hospitable and caring owners are taking care of their guesthouse themselves and are ready to give an advice or just chat about the day with their guests. Such welcoming and...
  • Nalini
    Ireland Ireland
    Relaxed, good location by the river. Rooms were good and looked on to lovely gardens. The owner was very helpful with arranging trips for us and providing transport. The day trip was really good with a good guide and a fun tubing experience.
  • Katrina
    New Zealand New Zealand
    The staff were friendly, and my children loved the house cats. Meals were great and sufficient. Close to the national park down the road. A really beautiful setting overlooking the river with rainforest.
  • Dariusz
    Poland Poland
    The hosts are very welcoming and helpful with travel arrangements and attractions. Rooms in the property are clean and comfortable. Tasty food served for breakfast and dinner. I have very fond memories of my time spent at Balai Serama Guesthouse.
  • Lotte
    Netherlands Netherlands
    Great vibe, staff, great food, amazing location near the water
  • Judith
    Netherlands Netherlands
    Comfortable beds, nice diner with plenty of options (flavors are authentic and nice, but less spicy. You can add sambal if you prefer), very helpful in booking excursions, fair prices for drinks (including beers).
  • Kara
    United Kingdom United Kingdom
    The location was by the river and really nice and relaxing. The home cooked food was really nice and the hosts are lovely. If you wanted to book any activities/tour the hosts can help with that and they give a lift if needed. The bed was really...
  • Laura
    Italy Italy
    Really beautiful guesthouse in the heart of the jungle. Owners really helpful, they carried us every time to the meeting point and booked all trails and taxi. We could pay with CC. The house (rooms, terrace, garden...) is really nice, clean and...
  • Barbara
    Italy Italy
    Really nice and helpful host. Clean and silent rooms.
  • Milena
    Portugal Portugal
    Balai Serama is a small Dutch-Malay-run guesthouse, beautifully located by the river just before you enter Kuala Tahan. The fact that it's just out of town didn't bother us, as this way it's less busy, more scenic, and food is offered (halfboard)...

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Cuisine
      Asian
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal

Facilities of Balai Serama Guesthouse
Great facilities! Review score, 8.9

Most popular facilities
  • Free WiFi
  • Family rooms
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Private beach area
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Cleaning products
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Refrigerator
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Activities
  • Beach
  • Hiking
Living Area
  • Dining area
  • Sofa
  • Seating Area
Food & Drink
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Services
  • Shuttle service
  • Daily housekeeping
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Laundry
    Additional charge
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Entire unit located on ground floor
Languages spoken
  • English
  • Malay
  • Dutch

House rules
Balai Serama Guesthouse takes special requests - add in the next step!

Check-in
From 14:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash only
This property only accepts cash payments.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please inform Balai Serama Guesthouse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Balai Serama Guesthouse

  • Balai Serama Guesthouse has 1 restaurant:

    • Restaurant
  • Room options at Balai Serama Guesthouse include:

    • Double
    • Chalet
  • Check-in at Balai Serama Guesthouse is from 14:00, and check-out is until 10:00.

  • Balai Serama Guesthouse offers the following activities / services (charges may apply):

    • Hiking
    • Private beach area
    • Beach
  • Balai Serama Guesthouse is 2.6 miles from the centre of Kuala Tahan. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Balai Serama Guesthouse may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.