You might be eligible for a Genius discount at Una Vida. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Conveniently set in the center of Tulum, Una Vida provides air-conditioned rooms with free WiFi, free private parking and room service. Among the various facilities of this property are an outdoor swimming pool, a garden and a terrace. Guests can have a drink at the bar. The private bathroom is equipped with a shower, free toiletries and a hairdryer. At the hotel every room is equipped with bed linen and towels. Guests at Una Vida can enjoy an American breakfast. At the accommodation you'll find a restaurant serving American, Mexican and International cuisine. Vegetarian, dairy-free and vegan options can also be requested. You can play darts at this 5-star hotel, and car rental is available. Tulum Archeological Site is 3.4 miles from Una Vida, while Tulum Bus station is a 14-minute walk away. The nearest airport is Tulum International, 24 miles from the hotel, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

Free private parking available at the hotel


Sign in, save money

Sign in, save money

Sign in to see if you can save 10% or more at this property.

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 3:
2 full beds
Living room:
1 sofa bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
9.7
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
9.0
Location
8.6
Free Wifi
9.4
High score for Tulum
Select topics to read reviews:

Guests who stayed here loved

  • Cherbon
    United States of America United States of America
    Sam and Niko omg they were the absolute best! They need a raise. The property was calm, spiritual. Everyone was so nice and helpful. They had cleaning service everyday. Asked if you needed anything. The food was great. I like that you could spend...
  • D
    Daisy
    United States of America United States of America
    Near enough to the center of the city. Walkable distance but the heat was unbearable. They had a pool, a restaurant, and the rooms had AC. The rooms were large and they had kitchen appliances to cook and make your own food to save some money....
  • Bridgette
    Mexico Mexico
    The staff are outstanding. Attention to every detail.

Hotel area info

Restaurants
2 Restaurants On Site

  • Restaurant #1
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian
  • Restaurant #2
    • Cuisine
      American • Mexican • International
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegan • Gluten-free • Dairy-free

Amenities of Una Vida
Great facilities! Review score, 9.5

Most popular amenities
  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Extra long beds (> 6.5 ft)
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Water park
    Additional chargeOff-site
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Darts
  • Fishing
    Additional chargeOff-site
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Bar
Internet
Wifi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Tour desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Air conditioning
  • Mosquito net
  • Private entrance
  • Car rental
  • Laptop safe
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit located on ground floor
2 swimming pools
Pool 1 – outdoorFree!
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Yoga classes
  • Full-body massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Open-air bath
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules
Una Vida takes special requests – add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Una Vida of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Una Vida

  • Una Vida has 2 restaurants:

    • Restaurant #2
    • Restaurant #1
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Una Vida can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • American
  • Una Vida offers the following activities/services (charges may apply):

    • Massage
    • Snorkeling
    • Diving
    • Fishing
    • Darts
    • Water park
    • Neck massage
    • Open-air bath
    • Spa/Wellness packages
    • Swimming pool
    • Full-body massage
    • Themed dinners
    • Spa lounge/Relaxation area
    • Public Bath
    • Foot massage
    • Happy hour
    • Back massage
    • Yoga classes
  • Una Vida is 0.8 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Una Vida may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Una Vida include:

    • Suite
    • Villa
    • Studio
    • Double
  • Check-in at Una Vida is from 3:00 PM, and check-out is until 12:00 PM.