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Offering 2 year-round outdoor pools, Turquoise Tulum Hotel is set in Tulum. Terrace or a balcony with pool views in certain rooms. Every room is fitted with a private bathroom. Extras include bathrobes and free toiletries. Tulum Archaeological Site is 3.1 mi from Turquoise Tulum Hotel, while Tulum Bus station is 0.9 mi from the property. The Cancun International Airport, is at 74 mi from the property.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast Info

Continental


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Availability

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Room Type
Number of guests
 
1 queen bed
1 king bed
2 full beds
1 king bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
8.6
Facilities
8.3
Cleanliness
8.5
Comfort
8.4
Value for money
8.3
Location
7.8
Free Wifi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • K
    Kacey
    United States of America United States of America
    It was so beautiful! A truly peaceful place. I couldn’t have asked for a better place to stay. Plus, it has two pools; How cool is that!
  • Eden
    United States of America United States of America
    The staff was extremely helpful and welcoming! It was a breath of fresh air to feel like the staff actually cared about your experience and they always had a smile. Hedel and the cleaning woman who makes the breakfasts were absolute...
  • Jennifer
    United States of America United States of America
    The room was spacious, breakfast enjoyable, and such a cute place!
  • Patrycja
    Poland Poland
    We had a very nice stay there, very friendly staff, good location to explore Tulum, many restaurants around. Rooms were clean and nicely decorated. Basic breakfast (coffee, tea, juice, toasts, cereals, fresh fruit). 2 nice pools, fast WiFi.
  • Heyjuddyy
    Canada Canada
    the breakfast was great every morning! Loved the ambience, the facilities, especially the pool!
  • Andrea
    Canada Canada
    it was cute and zen vibes, I liked the style of the place. the breakfast was perfect amount of food and we really enjoyed the pools to swim and relax in. the driver who also picked us from the airport and dropped us at the hotel was fantastic. the...
  • "
    "jj"
    United States of America United States of America
    Room was nice especially the deck area. Not close to downtown restaurants but a lot of very nice ones on the street. Breakfast was very fair
  • Karina
    Mexico Mexico
    Location, amenities and rooms. incredible staff and service
  • Abigail
    United States of America United States of America
    The ambiance was soothing, relaxing, and in the day beautiful. It was very well maintained and beautiful for the vibe. Staff was also kind, attentive, and location was good.
  • Mariel
    Netherlands Netherlands
    The staff were incredibly friendly. We were lucky and they upgraded our room to include the dipping pool which was awesome and we loved it. our room was also huge. Staff was always very helpful with anything we needed. We didn’t try breakfast...

Hotel area info

Amenities of Turquoise Tulum Hotel
Great facilities! Review score, 8.3

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Air conditioning
  • Daily housekeeping

Bathroom

  • Toilet paper
  • Towels
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linens

View

  • View

Outdoors

  • Outdoor furniture
  • Terrace
  • Garden

Activities

  • Bicycle rental
  • Tour or class about local culture
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site

Food & Drink

  • Breakfast in the room

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Tour desk
  • Airport shuttle
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe

General

  • Adults only
  • Designated smoking area
  • Air conditioning
  • Non-smoking rooms

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • Adults only

Pool 2 – outdoorFree!

  • Open all year
  • Adults only

Languages Spoken

  • English
  • Spanish

House rules
Turquoise Tulum Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 5:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardDiners ClubJCBMaestroDiscoverCash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Turquoise Tulum Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Turquoise Tulum Hotel

  • Turquoise Tulum Hotel offers the following activities/services (charges may apply):

    • Snorkeling
    • Diving
    • Tour or class about local culture
    • Swimming pool
    • Bicycle rental
  • Turquoise Tulum Hotel is 1 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Turquoise Tulum Hotel include:

    • Suite
    • Twin
    • Double
  • The prices at Turquoise Tulum Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Turquoise Tulum Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Turquoise Tulum Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).

    Breakfast option(s) include:

    • Continental