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Well set in Cancún, The Quetzal provides air-conditioned rooms with free WiFi, free private parking and room service. With pool views, this accommodation offers a patio and a swimming pool. The bed and breakfast features garden views, a sun terrace and a 24-hour front desk. At the bed and breakfast, each unit is fitted with a desk. There is a private bathroom with shower in every unit, along with bathrobes, slippers and a hair dryer. At the bed and breakfast, all units are fitted with bed linen and towels. The bed and breakfast serves an American and vegan breakfast and breakfast in the room is also available. There is a coffee shop, and packed lunches are also available. Sightseeing tours are available near the property. Guests can also relax in the garden or in the shared lounge area. Popular points of interest near The Quetzal include Cancun Bus Station, Cancun Government Palace and Beto Avila Stadium. The nearest airport is Cancún International Airport, 18 km from the accommodation.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Breakfast info

Vegan, Gluten-free, American, Breakfast to go

Free private parking available on-site


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Availability

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.3
Cleanliness
9.6
Comfort
9.6
Value for money
9.4
Location
9.3
Free WiFi
9.4
High score for Cancún
Select topics to read reviews:

Guests who stayed here loved

  • Anja
    Germany Germany
    It is the 2nd time that I am in Cancún and the 2nd time I try to find the beauty of the city. I would say I found it in this small cute hotel. It was such a nice warm welcome after a long flight, perfect breakfast and I had the pool just for...
  • Jessica
    Portugal Portugal
    Monica and Luis are super nice and welcoming people. This stay at the Quetzal kickstarted our honeymoon in the best possible way. The pool is fantastic after a long day, the room and bed was perfectly comfortable, nothing was amiss. Also, 5star...
  • Dipitt88
    Switzerland Switzerland
    We loved the welcome, pool and breakfast. A real gem in a city with mainly large generic hotels. Breakfast and the coffee were delicious and service and hosts were exceptional, friendly and charming.
  • Adrian
    Poland Poland
    Location is the best in Cancun. Host is extremely helpful.
  • Kerry
    Australia Australia
    Wonderful hosts. Great breakfast and comfortable inviting boutique hotel. It was very hot whilst we were in Cancun but the aircon worked very well in our room.
  • Philip
    United Kingdom United Kingdom
    What a fantastic start to my first trip to Mexico. A real oasis in downtown Cancun, just a few minutes walk to the Parque de las Palapas, many restaurants, bars and R1 bus stop to beaches and hotel zone. Also just a 10 min walk to the ADO bus...
  • Ine
    Belgium Belgium
    The Quetzal is a quiet place, where you can get some rest in the Middle of the very touristic cancun. The staff is very friendly and helpfull. Breakfest is very good. Overall wonderfull stay.
  • Aafke
    Netherlands Netherlands
    Súper friendly and helpful people, the place looks really cosy with several plants and accessoires. Beds were comfy, breakfast was delicious. All details were well taken care of. We will definitely come back if we’re in Cancun again!
  • Ben
    United Kingdom United Kingdom
    This was the best property I've stayed in through bookings.com. Good location, very clean and spacious. Even get a good breakfast for this price. Highly recommended.
  • Michael
    United Kingdom United Kingdom
    beautiful garden and pool area, lovely breakfast and friendly hosts. thank you - would recommend to anyone wanting a relaxing stay in Cancun!

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Facilities of The Quetzal
Great facilities! Review score, 9.3

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Terrace
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Extra long beds (> 2 metres)
View
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Patio
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Temporary art galleries
Living Area
  • Dining area
  • Seating Area
  • Desk
Food & Drink
  • Coffee house on site
  • Wine/champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
Business facilities
  • Business centre
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Adult only
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Private entrance
  • Packed lunches
  • Heating
  • Ironing facilities
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Adult only
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French

House rules
The Quetzal takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
Check-in is only possible for guests aged between 18 and 70
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 07:00.

The fine print
Need-to-know information for guests at this property

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

FAQs about The Quetzal

  • Guests staying at The Quetzal can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Vegan
    • Gluten-free
    • American
    • Breakfast to go
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Quetzal is 700 yards from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Quetzal include:

    • Double
    • Suite
  • Check-in at The Quetzal is from 15:00, and check-out is until 11:00.

  • The Quetzal offers the following activities / services (charges may apply):

    • Fitness centre
    • Temporary art galleries
    • Swimming Pool
    • Fitness
  • The prices at The Quetzal may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.