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Attractively set in Puebla, Hotel Santiago offers 3-star accommodation close to Biblioteca Palafoxiana and Puebla Convention Centre. The property is situated 6.9 km from Acropolis Puebla, 6 km from Estrella de Puebla and 7 km from Cuauhtemoc Stadium. The hotel features a terrace and a 24-hour front desk. The rooms in the hotel are fitted with a flat-screen TV with satellite channels. Featuring a private bathroom with a shower and free toiletries, rooms at Hotel Santiago also boast free WiFi, while certain rooms are equipped with a city view. At the accommodation rooms are fitted with bed linen and towels. International Museum of the Baroque is 8.5 km from Hotel Santiago, while Amparo Museum is 500 metres from the property. The nearest airport is Hermanos Serdán International Airport, 22 km from the hotel.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Puebla, this hotel has an excellent location score of 9.7

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
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Guest reviews

Categories:

Staff
9.3
Facilities
8.6
Cleanliness
9.1
Comfort
8.8
Value for money
9.0
Location
9.7
Free WiFi
7.6
High score for Puebla
Select topics to read reviews:

Guests who stayed here loved

  • Rangi
    New Zealand New Zealand
    Great staff and location next to the plaza. Bed was comfy. Secure parking a couple of blocks away.
  • Lucie
    Germany Germany
    Perfect central location, nice roof top terrace, friendly staff
  • Till
    Germany Germany
    - great central location - it was really inexpensive - nice and competent staff
  • Eugeneang
    Singapore Singapore
    Clean room. Shower had good water pressure. Staff were very courteous. The location a stone's throw away from the main plaza was also unbeatable.
  • Daria
    Poland Poland
    Fantastic location, very friendly and polite staff, high-quality service - absolute cleanliness in the room :) very nice touch - coffee in the lobby :) A great place for a few days stay in Puebla.
  • Stephen
    Singapore Singapore
    Basic budget hotel in a perfect location for a night or two. Nice rooftop terrace. Room was quiet and dark, with a fan. Free coffee in the lobby.
  • Inge
    Haiti Haiti
    I loved my time at Hotel Santiago. It is comfortable and perfectly located next to the cathedral and square with all the main sites and activities just at a few meters. Staff is very friendly and helpful.
  • Inge
    Haiti Haiti
    The hotel is located next to the cathedral and main park, very near the meeting point for day trips. Staff was very nice and helpful. The room is comfortable. I will definitively go back
  • Sahyra
    Mexico Mexico
    It is the second time I have stayed at the hotel and the attention from the staff has been incredible
  • Ravindra
    India India
    Cozy little "boutique" hotel with friendly, efficient, helpful staff providing good service, good breakfast at a good price point. Spacious, comfy rooms with good amenities. Convenient location (not seafront, obviously)

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Is there free and safe parking?

    El servicio del estacionamiento está incluido en el costo de la habitación, es publico y está ubicado a cuadra y media del hotel y si es seguro.
    Answered on 5 January 2020
  • Llegaria a Puebla a las 8 de la manana, tienen servicio de resguardo de equipaje hasta la hora del check in (4 de la tarde)?

    SI CONTAMOS CON EL SERVICIO DE RESGUARDO DE EQUIPAJE, EN CASO DE NO TENER LA HABITACION DISPONIBLE.
    Answered on 18 August 2022
  • Hola! ¿Tienen elevador o accesos para personas en silla de ruedas?

    Asi es, tenemos elevador y habitaciones en planta baja, cerca del looby.
    Answered on 30 September 2021
  • Is your hotel location easy for people without a car and who cannot speak Spanish?

    Seguro, nuestro personal de recepción habla inglés y le pueden ayudar en sus dudas.
    Answered on 12 October 2021
  • dan facturas

    Claro que sí, debe mostrar su constancia de situación fiscal.
    Answered on 27 August 2023
  • Do you have laundry service? Tienen servicio de lavada de ropa?

    NO CONTAMOS CON ESTE SERVICIO. HAY UNA LAVANDERIA UBICADA A TRES CUADRAS DEL HOTEL QUE LE PUEDE PROPORCIONAR EL SERVICIO.
    Answered on 1 May 2022
  • Still looking?

Hotel surroundings

Facilities of Hotel Santiago
Great facilities! Review score, 8.6

Most popular facilities
  • Free parking
  • Free WiFi
  • 24-hour front desk
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Patio
  • Terrace
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Pub crawls
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Parking garage
Services
  • Daily housekeeping
  • Trouser press
  • Luggage storage
  • Wake-up service
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Safety deposit box
General
  • Non-smoking throughout
  • Tile/marble floor
  • Lift
  • Fan
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Languages spoken
  • English
  • Spanish

House rules
Hotel Santiago takes special requests - add in the next step!

Check-in
From 14:00 to 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Santiago in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel Santiago

  • Hotel Santiago is 100 yards from the centre of Puebla. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Santiago include:

    • Double
    • Twin
  • Hotel Santiago offers the following activities / services (charges may apply):

    • Pub crawls
    • Walking tours
    • Movie nights
  • Check-in at Hotel Santiago is from 14:00, and check-out is until 13:00.

  • The prices at Hotel Santiago may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.