Located in Playa del Carmen, a 15-minute walk from Playacar Beach, Riu Palace Riviera Maya - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, a kids' club and a shared lounge, along with free WiFi throughout the property. The property provides room service, a 24-hour front desk and organizing tours for guests. The hotel will provide guests with air-conditioned rooms offering a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Buffet and American breakfast options are available at Riu Palace Riviera Maya - All Inclusive. The accommodation has a playground. The area is popular for snorkeling, and car rental is available at this 5-star hotel. ADO International Bus Station is 1.2 miles from Riu Palace Riviera Maya - All Inclusive, while Playa del Carmen Maritime Terminal is 1.1 miles from the property. Cozumel International Airport is 21 miles away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

RIU Hotels & Resorts
Hotel chain/brand
RIU Hotels & Resorts

Property highlights

Located in the best-rated area in Playa del Carmen, this hotel has an excellent location score of 9.3

Breakfast Info

American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 full beds
1 queen bed
or
2 full beds
1 queen bed
1 queen bed
Bedroom
2 king beds
Living room
1 sofa bed
Bedroom
2 king beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.4
Value for money
8.7
Location
9.3
Free Wifi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • G
    Chile Chile
    The location is great, the facilities also very good and the staff was very helpful. In summary a great place to go with your family for a nice holiday.
  • Madabhushi
    United States United States
    1) Right from the entry to the hotel, the facility was very clean and lively. The staff - starting from the doorman, front desk, all the restaurant staff, cleaning staff were very cheerful and hospitable. 2) Food was very clean, healthy, and...
  • Phyllis
    United States United States
    All the workers were so helpful and friendly !!! Excellent phone and drinks !!! Love it don’t want to leave !!! Untill next time thank you all so much !! My husband and I needed a vacation !!
  • Michael
    United States United States
    What stood out the most for us was the exceptional staff. They were extremely courteous, friendly and professional our entire 5 day visit. It seemed that they loved working for the Riu Hotel. Lourdes, who was mainly in Chilis, is worth her weight...
  • Missick
    United States United States
    The staff gave us excellent service. Very friendly and helpful. The rooms were exceptionally clean, and the environment was well kept. Roman helped with my mother's 90th Birthday plans. He is an exceptional employee. He made everything easy and...
  • Shelby
    United States United States
    I like that is was very clean, nice staff, and beautiful design. They brought you drinks all the time. Their white party was awesome and their guitar playing in the afternoon was suck a delight.
  • Carola
    United States United States
    Everything!!! Amazing,, great food, staff superb!!
  • Cori
    United States United States
    Very clean, the service and staff was EXCEPTIONAL!!
  • E
    Erick
    United States United States
    Relly save to trouble to this location. Relly pretty front of the beach.
  • Tanya
    United States United States
    Central location and fabulous service. The food is good. Value for money location.

Hotel area info

Restaurants
7 Restaurants On Site

  • Don Rafael
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly
  • Il Portico
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
  • Yashima
    • Cuisine
      Japanese
    • Open for
      Dinner
  • Krystal
    • Open for
      Dinner
    • Ambience
      Romantic
  • Agave
    • Cuisine
      Mexican
    • Open for
      Dinner
  • Chilis
    • Open for
      Breakfast • Lunch • Dinner • High tea
  • Pepe's Food Snacks
    • Open for
      Lunch

Amenities of Riu Palace Riviera Maya - All Inclusive
Great facilities! Review score, 9.1

Most popular amenities

  • 5 swimming pools
  • Free Wifi
  • Beachfront
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • 7 restaurants
  • Spa
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Beachfront
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Themed dinners
  • Beach
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Snorkeling
  • Playground

Living Area

  • Sofa

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Snack bar
  • Bar
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Concierge
    • ATM on site
    • Baggage storage
    • Tour desk
    • 24-hour front desk

    Entertainment & Family Services

    • Babysitting/Child services
      Additional charge

    Cleaning Services

    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safe

    General

    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Car rental
    • Elevator
    • Fan
    • Hair/Beauty salon
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    • Room service

    5 swimming pools

    Pool 1 – outdoorFree!

    • Open all year
    • Pool bar

    Pool 2 – outdoorFree!

    • Open all year
    • Beach chairs/Loungers
    • Beach umbrellas

    Pool 3 – outdoorFree!

    • Open all year
    • Beach chairs/Loungers
    • Beach umbrellas

    Pool 4 – outdoorFree!

    • Open all year
    • Beach chairs/Loungers
    • Beach umbrellas

    Pool 5 – outdoor (kids)Free!

    • Open all year
    • Suitable for kids

    Spa

    • Kids' pool
    • Fitness
    • Spa/Wellness packages
    • Spa facilities
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Public Bath
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center

    Languages Spoken

    • English
    • Spanish

    House rules
    Riu Palace Riviera Maya - All Inclusive takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 12:00 AM
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Cards accepted at this hotel
    American ExpressVisaMastercardCash is not accepted

    The fine print
    Must-know information for guests at this property

    When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at the destination.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In the event of an early departure, the property will charge you the full amount for your stay.

    FAQs about Riu Palace Riviera Maya - All Inclusive

    • The prices at Riu Palace Riviera Maya - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Riu Palace Riviera Maya - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

    • The nearest beach is 1,300 feet from Riu Palace Riviera Maya - All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

    • Riu Palace Riviera Maya - All Inclusive has 7 restaurants:

      • Agave
      • Chilis
      • Yashima
      • Il Portico
      • Krystal
      • Don Rafael
      • Pepe's Food Snacks
    • Riu Palace Riviera Maya - All Inclusive is 1.4 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

    • Riu Palace Riviera Maya - All Inclusive offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Massage
      • Playground
      • Snorkeling
      • Beachfront
      • Kids' club
      • Evening entertainment
      • Spa/Wellness packages
      • Beach
      • Beauty services
      • Themed dinners
      • Fitness
      • Swimming pool
      • Spa facilities
      • Public Bath
      • Entertainment staff
    • Room options at Riu Palace Riviera Maya - All Inclusive include:

      • Double
      • Suite
    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Guests staying at Riu Palace Riviera Maya - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

      Breakfast option(s) include:

      • American
      • Buffet