Naya Bacalar Lagoon Front Hotel has an outdoor swimming pool, garden, a terrace and bar in Bacalar. The 4-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The property has room service, a concierge service and organizing tours for guests. At the hotel, all rooms have a desk. The rooms are equipped with a safety deposit box, while certain rooms also offer a balcony and others also have pool views. At Naya Bacalar Lagoon Front Hotel every room has a seating area. An à la carte breakfast is available every morning at the accommodation. At Naya Bacalar Lagoon Front Hotel you'll find a restaurant serving Mediterranean, Mexican and Latin American cuisine. Vegetarian, dairy-free and vegan options can also be requested. Chetumal International Airport is 25 miles from the property.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.6
Cleanliness
9.7
Comfort
9.6
Value for money
8.8
Location
8.7
Free Wifi
9.1
High score for Bacalar

Select topics to read reviews:

Guests who stayed here loved

  • Hanadi
    United States of America United States of America
    It was heaven. My jaw dropped as soon as I saw the room I booked with a plunge pool. Not to mention their restaurant has the most amazing views.
  • Francisco
    United States of America United States of America
    Love everything about this hotel, location, rooms , restaurant , food and staff. Jorge (front desk), Carlos and Christian ( restaurant) went above and beyond, excellent customer service.
  • Dany
    Switzerland Switzerland
    The staff took great care of us, the complex is small so it is intimate but at the same time the infrastructure allows you to meet others and talk with other customers and share experiences not to be missed in Bacalar. The yoga classes are great...
  • Darin
    Australia Australia
    What a beauty of a place. 10 min drive to town, the huge bungalows are designed with quality in mind. Huge, super comfortable beds, outdoor shower (with infrared light to not attract mosquitoes) but indoor toilet, the most comfortable hammock i've...
  • Maria
    United States of America United States of America
    Everything … This place is mind blowing beautiful all around.. i would definitely come back..
  • Nadyn
    United States of America United States of America
    This hotel is perfect for people who want to unwind and get away from all the hustle and bustle. The masseuse did a great job. The staff and food were wonderful. The rooms were amazing. They said they will have access to the lagoon in about 6...
  • Cesar
    United States of America United States of America
    Everything was great, Food was good, maybe bit more variety on the breakfast beverages, but other than that we were completely satisfied, We will return
  • Cesar
    Mexico Mexico
    the staff where pretty gentle and friendly really clean installations
  • Alejandra
    United States of America United States of America
    the rooms are beautiful and features are thoughtful. Breakfast was great and access to the pool, although off grounds, was convenient and isolated
  • Robert
    United States of America United States of America
    Beds and rooms were large and comfortable. Staff is really nice and the grounds are well kept.

Hotel area info

Restaurants
1 Restaurant On Site

  • Pool Bar & Restaurant
    • Cuisine
      Mediterranean • Mexican • Latin American
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Naya Bacalar Lagoon Front Hotel
Great facilities! Review score, 9.5

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

View

  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Patio
  • Terrace
  • Garden

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Sitting area
  • Desk

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is needed).

  • Accessible parking

Services

  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Tour desk
  • Meeting/Banquet facilities
  • Room service

Front Desk Services

  • Invoice provided

Entertainment & Family Services

  • Board games/Puzzles

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe

General

  • Carbon monoxide detector
  • Adults only
  • Air conditioning
  • Private entrance
  • Fan
  • Non-smoking rooms

Accessibility

  • Entire unit located on ground floor

Outdoor swimming pool
Free!

  • Open all year
  • Adults only
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers

Spa

  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Beach chairs/Loungers
  • Massage
    Additional charge

Languages Spoken

  • German
  • English
  • Spanish
  • French

House rules
Naya Bacalar Lagoon Front Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 8:00 PM
Check-out
From 8:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

FAQs about Naya Bacalar Lagoon Front Hotel

  • The prices at Naya Bacalar Lagoon Front Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Naya Bacalar Lagoon Front Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • À la carte
  • Naya Bacalar Lagoon Front Hotel has 1 restaurant:

    • Pool Bar & Restaurant
  • Naya Bacalar Lagoon Front Hotel is 3.1 miles from the center of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Naya Bacalar Lagoon Front Hotel include:

    • Double
    • Suite
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Naya Bacalar Lagoon Front Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Naya Bacalar Lagoon Front Hotel offers the following activities/services (charges may apply):

    • Massage
    • Head massage
    • Foot massage
    • Full-body massage
    • Back massage
    • Hand massage
    • Couples' massage
    • Swimming pool
    • Neck massage