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Naala Tulum features a restaurant, outdoor swimming pool, a bar and shared lounge in Tulum. Featuring a garden, the hotel is close to several noted attractions, around 1.7 km from Las Palmas Beach, 1.9 km from Paraíso Beach and 1.6 km from Tulum Bus station. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi. At the hotel every room is equipped with air conditioning, a desk, a flat-screen TV, a private bathroom, bed linen, and towels. Selected rooms have a kitchen with a microwave, a fridge and an oven. All units include a safety deposit box. Continental and à la carte breakfast options are available daily at Naala Tulum. The accommodation offers a terrace. South Tulum Beach is 2.4 km from Naala Tulum, while Tulum Archeological Site is 2.5 km away. The nearest airport is Cozumel International Airport, 64 km from the hotel.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Continental

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
Bedroom 1
2 double beds
Bedroom 2
1 extra-large double bed
1 extra-large double bed
2 double beds
2 double beds
or
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
8.5
Location
8.3
Free WiFi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Â
    Ângela
    Portugal Portugal
    The facilities were really beautiful, the decoration was amazing. The staff was really helpful. We had two different reservations and the staff was able to put us in the superior room for the whole stay so we didn't have to change our room. The...
  • Michael
    United Kingdom United Kingdom
    Nice clean room, big comfortable bed, balcony. Nice roof top pool with towels. 15 minute walk from busy area
  • Maiza
    Italy Italy
    The stuff is very kind and professional . The location is good , the room or were wonderful – very clean with perfect decor. swing pool was great as well I was impressed by the attention to detail and the care taken to make everything look...
  • Jesper
    Netherlands Netherlands
    Friendly staff, really nice roof terrace and swimming pool. Not far from Tulum centre.
  • Inês
    Portugal Portugal
    The pool is excelent! Very good hotel, very beautiful.
  • Sam
    New Zealand New Zealand
    The room was comfortable and had everything we needed, the rooftop terrace and pool area were amazing, the staff were super helpful and the breakfast was excellent. Highly recommend! Great value for money.
  • Tanisha
    Australia Australia
    Loved the vibe here! Staff were extremely welcoming and attentive which was so nice. The food was amazing on the roof by the pool was probably our favourite meal while in Tulúm. The rooms were comfortable.
  • Rita
    Australia Australia
    Great location, nice furnishings, amazing pool area
  • Sarah
    Ireland Ireland
    The staff were really helpful and friendly. Location felt very safe and was quiet. The pool was nice. They have bikes for rent at a reasonable price.
  • Cyril
    France France
    Bed are very confortable - rooms are clean and shower with space

Hotel surroundings

Restaurants
1 restaurant on site

  • Cafeteria del Aire
    • Cuisine
      International

Facilities of Naala Tulum
Great facilities! Review score, 8.7

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Private parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Dressing room

View

  • View

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in the rooms and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs US$10 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Private entrance
  • Car hire
  • Packed lunches
  • Lift
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Solarium

Languages spoken

  • English
  • Spanish

House rules
Naala Tulum takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Naala Tulum

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Naala Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Naala Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

    Breakfast option(s) include:

    • Continental
    • À la carte
  • Room options at Naala Tulum include:

    • Double
    • Quadruple
    • Apartment
    • Twin
  • Check-in at Naala Tulum is from 15:00, and check-out is until 12:00.

  • Naala Tulum has 1 restaurant:

    • Cafeteria del Aire
  • Naala Tulum is 0.9 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Naala Tulum offers the following activities / services (charges may apply):

    • Solarium
    • Public Bath
    • Swimming Pool
    • Bicycle rental