Experience world-class service at Maroma, A Belmond Hotel, Riviera Maya

Discover an unrivaled oasis directly on Maroma Beach in the Riviera Maya at this luxurious resort, offering a full-service spa and delicious dining, near attractions and activities, including the Yucatan Jungle. Begin the day at the Maroma, A Belmond Hotel, Riviera Maya with a free daily a la carte breakfast or with a refreshing swim in one of the 3 outdoor pools. Admire stunning views of the ocean from the resort's observation tower or take advantage of the on-site classes, including cooking lessons and tequila tastings. Explore the scenic paths and trails surrounding the Belmond Maroma Resort or browse for souvenirs and traditional Mayan crafts at the on-site boutiques. Sample traditional regional cuisine at the on-site El Restaurante or enjoy an extensive wine selection at the Belmond Maroma Wine Cellar. This hotel ranked among the top 100 Hotels & Resorts in the World. Easily arrange snorkeling excursions, deep-sea fishing and sailing with help from the Belmond Maroma's friendly concierge services. Experience swimming with dolphins, explore the Yucatan Jungle or spend the afternoon kayaking, all available nearby.

Couples particularly like the location — they rated it 10 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Belmond
Hotel chain/brand
Belmond

Property highlights

Top location: Highly rated by recent guests (9.8)

Breakfast info

Continental

Free private parking available on-site

Activities:

Fitness centre

Spa and wellness centre

Table tennis


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
2 single beds
Bedroom 2
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
1 extra-large double bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    EarthCheck Certified
Guest reviews

Categories:

Staff
10
Facilities
9.8
Cleanliness
10
Comfort
10
Value for money
8.4
Location
9.8
High score for Puerto Morelos

Select topics to read reviews:

Guests who stayed here loved

  • David
    United Kingdom United Kingdom
    The location is great and feels secluded, staff we’re all excellent. We had a beach side suite which was spacious and straight onto the beach. The best bed I think I’ve ever slept in!
  • Jonathan
    United States United States
    The service was fantastic. It rained at lot every day of our trip but the staff was so nice and accommodating we still had a great stay.
  • Leon
    United Kingdom United Kingdom
    Unrivaled service. There is not the word No in their vocabulary. The restaurants are exceptional and the setting is ideal. The place is perfect for relaxation and to switch off.
  • Claudia
    Italy Italy
    This is the best and most beautiful hotel we have ever been so far.. Everyone in the hotel is extremely caring and nice, food is amazing, every restaurant is unique, the level on detail is perfect! We can’t wait to go back! Special thanks to...
  • Guido
    Germany Germany
    Absolut traumhaftes Luxushotel in paradiesischer Location mit sehr aufmerksamen und freundlichen Personal
  • Pessia
    France France
    Tout ! Séjour exceptionnel ! Tout le personnel a été aux petits soins avec beaucoup de discrétion. Le restaurant excellent La suite très fonctionnelle et agreable Les petites piscines très calmes , propres … L’endroit idyllique! SPA guerlain de...
  • Waqaar
    United States United States
    Every part of our stay was perfect down to every last detail! The staff was incredibly friendly, helpful, and attentive—we didn’t have to lift a finger :)The staff literally took care of everything. Food was excellent in every regard and the...
  • A
    Anonymous
    United States United States
    Wonderful experience in every way. The attentiveness of the staff, the authenticity of everyone we met, the excellent food, comfort of the room were all outstanding. But, the most special part of the experience was the subtle Mayan influence...

Property surroundings

Restaurants
3 restaurants on site

  • Casa Mayor
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Freddys Bar
    • Cuisine
      International
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Signature Restaurant
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Traditional

Resort facilities of Maroma, A Belmond Hotel, Riviera Maya
Great facilities! Review score, 9.8

Most popular facilities

  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle (free)
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Bar
  • Private beach area
  • Breakfast

Bathroom

  • Slippers
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Alarm clock

Outdoors

  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Balcony
  • Terrace
  • Garden

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Cooking class
  • Bike tours
  • Beach
  • Water sport facilities on site
    Additional charge
  • Diving
    Off-site
  • Table tennis

Living Area

  • Seating Area

Media & Technology

  • Telephone

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not possible).

  • Valet parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Car hire
  • Packed lunches
  • Heating
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules
Maroma, A Belmond Hotel, Riviera Maya takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
US$129 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that Holiday Policies (Dec 18 - Jan 1) Full prepayment, including tax, required at booking, cancel by 4pm local time 90 days prior to arrival or pay full stay amount plus tax.

Renovation work is done from 09:00 to 18:00 daily. The spa is under renovation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about Maroma, A Belmond Hotel, Riviera Maya

  • Maroma, A Belmond Hotel, Riviera Maya is 8.7 miles from the centre of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

  • Maroma, A Belmond Hotel, Riviera Maya offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Table tennis
    • Diving
    • Beachfront
    • Personal trainer
    • Bike tours
    • Fitness/spa locker rooms
    • Cooking class
    • Water sport facilities on site
    • Beauty Services
    • Beach
    • Facial treatments
    • Waxing services
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Fitness classes
  • Room options at Maroma, A Belmond Hotel, Riviera Maya include:

    • Double
    • Suite
    • Apartment
  • The nearest beach is just 50 yards from Maroma, A Belmond Hotel, Riviera Maya. All distances are measured in straight lines. Actual travel distances may vary.

  • Maroma, A Belmond Hotel, Riviera Maya has 3 restaurants:

    • Casa Mayor
    • Freddys Bar
    • Signature Restaurant
  • The prices at Maroma, A Belmond Hotel, Riviera Maya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Maroma, A Belmond Hotel, Riviera Maya is from 15:00, and check-out is until 12:00.