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Located in Querétaro and with Queretaro Congress Center reachable within 4.2 miles, Hotel Mamá Carlota provides concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a terrace. The property is around a 6-minute walk from San Francisco Temple, 1.8 miles from Josefa Ortiz de Dominguez Auditorium and 2.7 miles from Autonome University of Querétaro. The rooms come with a balcony. At the hotel, each room has a desk and a flat-screen TV. The private bathroom is equipped with a shower, free toiletries and a hairdryer. Languages spoken at the reception include English and Spanish. Corregidora Stadium is 3 miles from Hotel Mamá Carlota, while Metropolitan Theater is 4.8 miles away. Querétaro International Airport is 14 miles from the property.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Querétaro, this hotel has an excellent location score of 9.2

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 queen bed
2 queen beds
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Guest reviews

Categories:

Staff
9.4
Facilities
8.9
Cleanliness
9.4
Comfort
9.3
Value for money
8.9
Location
9.2
Free Wifi
9.1
High score for Querétaro

Select topics to read reviews:

Guests who stayed here loved

  • Katya
    Canada Canada
    The hotel is in the historic center but very quiet. Our room was specious with a balcony. The bed was very comfortable. The staff was very friendly and helpful. Will gladly stay again.
  • Villavicenzio
    United States of America United States of America
    The breakfast was good. The best part was the little boy that helped the waitress take food orders. He is adorable. The staff was very nice and helpful with any questions about the area.
  • Jolanta
    United States of America United States of America
    Lovely interior courtyard. Clean. Nice, good size room. Most attentive and helpful staff. Near everything - we walked everywhere. Great stay!
  • Alejandra
    Mexico Mexico
    Great location, downtown right there at 5 min walk, facilities super clean
  • Daniel
    Mexico Mexico
    The room was spacious and comfortable. The shower was decent. Good location near the center. Great value for money.
  • Lauren
    United States of America United States of America
    The most incredible stay, restful and comfortable - best location and most accommodating kind staff :)
  • Greg
    United States of America United States of America
    Very pleasant Mexican Modern style. Luxurious sheets and mattress. Friendly and helpful staff. Good location. A very comfortable and enjoyable stay.
  • Miki
    United States of America United States of America
    The property is very well decorated and clean. Our first 2 nights we had a room off the patio. We extended our stay and booked a bigger room on the top floor. We much preferred the top floor for the natural light , increase size in bed and...
  • Cassada
    United States of America United States of America
    I was in the best part of town. The room was spacious with lots of natural light. The shower was INCREDIBLE. Staff was friendly.
  • Lucia
    United States of America United States of America
    Very clean, neat, and loved the decor. The staff was wonderful.

Hotel area info

Amenities of Hotel Mamá Carlota
Great facilities! Review score, 8.9

Most popular amenities

  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Extra long beds (> 6.5 ft)

View

  • Inner courtyard view
  • View

Outdoors

  • Outdoor furniture
  • Patio
  • Balcony
  • Terrace

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • TV

Food & Drink

  • Fruit

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available at a location nearby (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping

Business Facilities

  • Fax/Photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Shared lounge/TV area
  • Smoke-free property
  • Soundproof
  • Private entrance
  • Car rental
  • Soundproof rooms
  • Fan
  • Family rooms
  • Non-smoking rooms
  • Iron

Accessibility

  • Upper floors accessible by stairs only

Spa

  • Massage chair
  • Full-body massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Makeup services
  • Beauty services
  • Massage
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Hotel Mamá Carlota takes special requests – add in the next step!

Check-in
From 1:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the hotel. Just make sure you have cash for any extras once you get there.

The fine print
Must-know information for guests at this property

Opening hours for the parking varies depending on the day of the week, please contact the property for further details.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Mamá Carlota

  • Room options at Hotel Mamá Carlota include:

    • Double
    • Quad
  • Hotel Mamá Carlota offers the following activities/services (charges may apply):

    • Massage
    • Back massage
    • Makeup services
    • Massage chair
    • Walking tours
    • Foot massage
    • Spa/Wellness packages
    • Neck massage
    • Tour or class about local culture
    • Full-body massage
    • Beauty services
  • Hotel Mamá Carlota is 1,650 feet from the center of Querétaro. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Mamá Carlota is from 1:00 PM, and check-out is until 11:00 AM.

  • The prices at Hotel Mamá Carlota may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.