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Featuring free WiFi, Hotel Madero offers accommodations in Querétaro and is located right accross Santa Clara's Church. Each room is fitted with a flat-screen TV with cable channels. Certain units feature a seating area where you can relax. All rooms include a private bathroom equipped with a shower. There is a 24-hour front desk at the property. Guests will be able to visit Neptuno's Fountain, set right next to Hotel Madero.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Querétaro, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

Free private parking

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 king bed
1 king bed
2 queen beds
1 full bed
2 full beds
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Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.4
Comfort
9.3
Value for money
9.1
Location
9.7
Free Wifi
9.1
High score for Querétaro
Select topics to read reviews:

Guests who stayed here loved

  • Ronald
    United States of America United States of America
    The location was perfect. A perfect place to enjoy the wonderful town of Queretaro.
  • Anouk
    Brazil Brazil
    Beautiful house. Very well located. Spacious. Confortable beds. Helpful staff.
  • Luis
    United States of America United States of America
    The staff was very accommodating. The facilities were clean and beautiful.
  • Georell
    United States of America United States of America
    The location was amazing — an oasis right in the heart of the historic district. Close to delicious food, fun shops and history all around. The rooms were modern, clean, comfortable and the staff was friendly and helpful. The complementary...
  • Glenda
    United States of America United States of America
    loved the location. staff was friendly and helpful. despite being so central it was quiet at night. loved that they kept us hydrated with water bottle in the room as well as a communal water fountain near the desk.
  • Erika
    United States of America United States of America
    The whole surrounding area felt safe. Very friendly and helpful staff. Every time we left or returned we were greeted with a smile. We had the big room with a kitchen. Comfortable room! I appreciated that there was a mirror with a chair and outlet...
  • Alex
    United States of America United States of America
    Atmosphere, location, comfortable beds, cleanness, friendly, caring, amazing people, everything was so great!!!
  • Margaret
    Canada Canada
    This is a lovely boutique hotel - really comfortable rooms and so close to the pedestrian street - restaurants etc
  • Lynn
    Canada Canada
    The room was spotlessly clean and modern, with a nice bathroom and good shower. The staff at this hotel went above and beyond to ensure that we were happy with our room. We initially were worried about the lively pedestrian street in front of the...
  • Jesse
    Ireland Ireland
    This is a beautiful historic hotel with modern amenities. The location is perfect for exploring central Queretaro, and the staff is amazing. Dulce Marie at the front desk is the best she was so helpful she made our stay amazing.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Where do we park our vehicles?

    The Valet Service is available on Mondays and Tuesdays from 9:00 to 21:00 hours, Wednesdays to Saturdays from 7:00 to 24:00 hours and Sundays from 7:0..
    Answered on 3 July 2021
  • How fast is your WiFi? One of the most important things to me is good wifi. The other is air conditioning during the summer months.

    Good evening All our rooms have air conditioning in function, we got a good wifi but we also count with a wifi signal booster for your room if you need it.
    Answered on 18 June 2021
  • Do you have an elevator? Refrigerated air conditioning? Microwave & refrigerator?

    We do have elevator and all our rooms have air conditioning; for microwave and refrigerator we only have in the Junior & Master Suite category.
    Answered on 26 May 2021
  • Pet friendly?

    unfortunately no
    Answered on 27 April 2022
  • Do you offer laundry services?.thank you

    Hello, yes, we have laundry service.
    Answered on 29 June 2024
  • Hola, estaría llegando como a las 19 hr. ¿Hay espacio para dejar mi vehículo en el estacionamiento?

    Claro, contamos con estacionamiento privado. Lo manejamos a traves de Valet Parking, va incluido en su tarifa.
    Answered on 15 September 2022
  • Still looking?

Hotel area info

Amenities of Hotel Madero
Great facilities! Review score, 9.2

Most popular amenities
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
Activities
  • Temporary art galleries
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Tea/Coffee maker
Internet
Wifi is available in the rooms and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Valet parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules
Hotel Madero takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

The property is located besides Guerrero Park next to Neptuno's Fountain.

Please note that Valet Parking hours are: Monday to Saturday from 7:00am to 11:30pm and Sunday from 7:00am to 9:00pm.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Madero of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Madero

  • Check-in at Hotel Madero is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Hotel Madero include:

    • Double
    • Twin
    • Suite
  • Guests staying at Hotel Madero can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • American
  • Hotel Madero is 1,150 feet from the center of Querétaro. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Madero offers the following activities/services (charges may apply):

    • Massage
    • Head massage
    • Foot massage
    • Full-body massage
    • Back massage
    • Hand massage
    • Couples' massage
    • Temporary art galleries
    • Neck massage
  • Yes, Hotel Madero is popular with guests booking family stays.

  • The prices at Hotel Madero may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.