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Conveniently located in Tulum, Kassia Tulum provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a terrace. This 5-star hotel offers a concierge service and a tour desk. The property has airport transportation, while a bicycle rental service is also available. Guest rooms at the hotel are equipped with a seating area. Featuring a private bathroom with a shower and free toiletries, certain rooms at Kassia Tulum also offer a city view. At the accommodation each room is equipped with bed linen and towels. Tulum Archeological Site is 2.4 miles from Kassia Tulum, while Tulum Bus station is a 12-minute walk away. Tulum International Airport is 24 miles from the property.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.4)


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Availability

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Room Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
2 sofa beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.6
Cleanliness
8.3
Comfort
8.2
Value for money
8.1
Location
8.4
Free Wifi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Vincent
    United States of America United States of America
    The people who provided service were prompt, helpful and kind. The lady who cleaned did a great job and kept everything tidy. The ambiance of the property and rooms were homey + comfortable. They provided water and books in the lobby. The A/C was...
  • Dina
    Canada Canada
    I specifically chose Mexican owned hotel, for a budget stay and experience Mexico. It’s pretty close the main street. Full of shops and restaurants. I arrived quite late and had to call the owner and he was available for explanation how to get in....
  • Tarcisio
    United States of America United States of America
    Comfortable Hotel with friendly staff ang great location.
  • Ashling
    Canada Canada
    Excellent stay here! The hotel is clean and location is really central. The owner is really welcoming, friendly and always only a text away if you need anything
  • Miga
    United States of America United States of America
    The area was very quiet. We were able to sleep without any outside noises. The sheets were fantastic, super soft. Andres was very helpful and welcoming. Made us feel at home. Love the place! Highly recommend.
  • Alexis
    Canada Canada
    very nice place, good quality/price. They were very accommodating.
  • Jimmy
    United States of America United States of America
    The property definitely exceeded our expectations for the value. It was incredibly peaceful to get work done during the day and centrally located to enjoy town. We also got a chance to meet the owner and he gave us a tour of the upcoming...
  • Lucy
    United States of America United States of America
    Super friendly staff, great room, awesome roof top pool.
  • Kateryna
    Ukraine Ukraine
    Great location near the ADO bus station, not too far from the Zona Hotelera. Comfortable beds and pillows. In addition to a/c, there is a fan on the ceiling. The staff was welcoming and helpful. Upon our arrival, we were able to leave our...
  • Sylvie
    Belgium Belgium
    The location was perfect , the staff was super friendly, the bed was really comfy and I loved the swimming pool upstairs.

Hotel area info

Amenities of Kassia Tulum

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Additional bathroom
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Terrace
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
  • Snorkeling
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
    Additional charge
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
  • Board games/puzzles
Cleaning Services
  • Daily housekeeping
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Private entrance
  • Car rental
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Shallow end
  • Pool/Beach towels
Spa
  • Beach chairs/Loungers
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
    Additional charge
Languages Spoken
  • English
  • Spanish
  • Italian

House rules
Kassia Tulum takes special requests – add in the next step!

Check-in
From 3:00 PM to 10:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardCash is not accepted

The fine print
Must-know information for guests at this property

Please inform Kassia Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Kassia Tulum

  • Kassia Tulum offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Snorkeling
    • Windsurfing
    • Golf course (within 2 miles)
    • Themed dinners
    • Swimming pool
    • Walking tours
    • Bicycle rental
    • Open-air bath
    • Movie nights
    • Tour or class about local culture
    • Bike tours
    • Public Bath
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Kassia Tulum is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Kassia Tulum include:

    • Double
    • Quad
    • Suite
    • Apartment
  • Yes, there's a hot tub. You can find out more about this and the other facilities at Kassia Tulum on this page.

  • Kassia Tulum is 1,950 feet from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Kassia Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.