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Located in Tulum, a few steps from Las Palmas Beach, El Paraiso Hotel Tulum has accommodations with free bikes, free private parking, an outdoor swimming pool and a garden. With free WiFi, this 3-star hotel has a private beach area and a terrace. The property provides room service, a concierge service and currency exchange for guests. The hotel will provide guests with air-conditioned rooms with a closet, an electric tea pot, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. El Paraiso Hotel Tulum offers an à la carte or American breakfast. At the accommodation you'll find a restaurant serving Mexican and International cuisine. Vegetarian, dairy-free and vegan options can also be requested. The area is popular for cycling, and car rental is available at El Paraiso Hotel Tulum. Paraíso Beach is a few steps from the hotel, while Playa Pescadores is a 7-minute walk away. Tulum International Airport is 27 miles from the property, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
1 king bed
and
1 sofa bed
2 queen beds
Bedroom
2 sofa beds
and
1 queen bed
Living room
2 sofa beds
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Guest reviews

Categories:

Staff
9.3
Facilities
8.7
Cleanliness
9.2
Comfort
9.2
Value for money
8.1
Location
9.3
Free Wifi
7.8
High score for Tulum

Select topics to read reviews:

Guests who stayed here loved

  • Michele
    United States of America United States of America
    Breakfast was fabulous! Many delicious entree choices and fresh fruit, too. Daily bicycle rentals were included. We had so much fun riding our bicycles... to the town and to the Tulum ruins! The beach was beautiful and the water was very warm so...
  • Fabienne
    Netherlands Netherlands
    Breakfast was nice at the beach where you could order your wishes from the menu. The room is nice, and service was great. The beach resort open for your stay, and also there the staff was really nice.
  • David
    United States of America United States of America
    Amazing location. Quiet and in the Tulum protected zone, so not everyone can come in. They only have 10 rooms, so it’s very exclusive. Great pool also, small but for the kids just perfect. Internet is great too.
  • V
    Valentina
    United States of America United States of America
    The beach is very fantastic! the suites with the king bed are really comfortable
  • Valencia
    United States of America United States of America
    There are so many wonderful things about this property! It is exceptionally clean and well maintained. The hotel is one on of the most beautiful beaches we have ever visited. It is peaceful area. The staff was amazing. They were friendly,...
  • Jose
    United States of America United States of America
    breakfast nice but coffee an eggs not hot enough. fun to use on site bikes to ride to ruins or down the road. Rental car a must to go into town.
  • Z
    United States of America United States of America
    El Paraiso Hotel is lovely. Breakfast is fantastic. Location and beach are stunning.
  • David
    United States of America United States of America
    The fruit, main course and juice was made to order and very fresh
  • Persis
    United States of America United States of America
    The hotel staff, reception, and room were great. The waitress and food at the restaurant during breakfast were amazing.
  • Juliana
    United States of America United States of America
    Clean beaches. Good breakfast. Excellent customer service.

Hotel area info

Restaurants
2 Restaurants On Site

  • El Paraiso
    • Cuisine
      Mexican • International
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Dairy-free
  • Vegetarian
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian

Amenities of El Paraiso Hotel Tulum
Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bicycle rental
  • Beach
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange

    Entertainment & Family Services

    • Books, DVDs or music for children
    • Babysitting/Child services
      Additional charge

    Cleaning Services

    • Daily housekeeping
    • Laundry
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Grocery deliveries
      Additional charge
    • Hypoallergenic
    • Designated smoking area
    • Air conditioning
    • Hypoallergenic room available
    • Mosquito net
    • Car rental
    • Family rooms
    • Suit press
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Accessibility

    • Entire unit located on ground floor

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome
    • Beach chairs/Loungers
    • Beach umbrellas

    Spa

    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Spa facilities
    • Beach umbrellas
      Additional charge
    • Beach chairs/Loungers
    • Public Bath
    • Open-air bath
    • Massage
      Additional charge
    • Spa
      Additional charge

    Languages Spoken

    • English
    • Spanish

    House rules
    El Paraiso Hotel Tulum takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 10:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 11:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 5 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Must-know information for guests at this property

    This property accepts Paypal

    The beach is private for people who want to pay for a space

    We are located inside El Jaguar Tulum Park, as it is a protected reserve and has an additional cost of 60 pesos per day per person. The charge is for a bracelet that is provided at the entrance.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform El Paraiso Hotel Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    In the event of an early departure, the property will charge you the full amount for your stay.

    FAQs about El Paraiso Hotel Tulum

    • Check-in at El Paraiso Hotel Tulum is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • The prices at El Paraiso Hotel Tulum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at El Paraiso Hotel Tulum include:

      • Double
      • Suite
      • Bungalow
    • El Paraiso Hotel Tulum offers the following activities/services (charges may apply):

      • Spa
      • Massage
      • Cycling
      • Snorkeling
      • Diving
      • Beachfront
      • Public Bath
      • Private beach area
      • Swimming pool
      • Spa facilities
      • Open-air bath
      • Spa/Wellness packages
      • Bicycle rental
      • Spa lounge/Relaxation area
      • Beach
    • Guests staying at El Paraiso Hotel Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

      Breakfast option(s) include:

      • American
      • À la carte
    • El Paraiso Hotel Tulum is 2 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • The nearest beach is 500 feet from El Paraiso Hotel Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • El Paraiso Hotel Tulum has 2 restaurants:

      • Vegetarian
      • El Paraiso