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Set in Tulum, a few steps from Las Palmas Beach, El Paraiso Hotel Tulum offers accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. With free WiFi, this 3-star hotel has a private beach area and a terrace. The accommodation provides room service, a concierge service and currency exchange for guests. The hotel will provide guests with air-conditioned rooms with a wardrobe, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. À la carte and American breakfast options are available every morning at El Paraiso Hotel Tulum. At the accommodation you will find a restaurant serving Mexican and international cuisine. Vegetarian, dairy-free and vegan options can also be requested. The area is popular for cycling, and car hire is available at El Paraiso Hotel Tulum. Paraíso Beach is 100 metres from the hotel, while Playa Pescadores is 700 metres away. Tulum International Airport is 44 km from the property, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
1 extra-large double bed
and
1 sofa bed
2 large double beds
Bedroom
2 sofa beds
and
1 large double bed
Living room
2 sofa beds
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Guest reviews

Categories:

Staff
9.3
Facilities
8.7
Cleanliness
9.2
Comfort
9.2
Value for money
8.1
Location
9.3
Free WiFi
7.9
High score for Tulum

Select topics to read reviews:

Guests who stayed here loved

  • Astrid
    France France
    The beach club is really nice - and breakfast is directly on the beach. The location is amazing, within walking distance to the ruins of Tulum. The staff was extremely helpful in organizing tours and transport. I recommend a room with sea view -...
  • Janna
    United States United States
    Stunning location, most beautiful premises, lush greenery, all perfectly well maintained and right behind the beach. Prettiest beach I have ever seen, palm trees, wonderful water, great beach club, restaurant and pool. Room nice with terrace....
  • Isabella
    United Kingdom United Kingdom
    Friendly (English speaking) reception and a comfortable room. Good to have a kettle and a fridge in the room. Short walk to the beach - which was beautiful, no sargassum weed when we were there at the end of November. It was about a 10 minute...
  • Hector
    Spain Spain
    A magic place , wonderful service provided by Lucia and Abril.
  • Szczurewna
    Poland Poland
    The beach next to the hotel is absolutely magical, white sand, palm trees, clear water, easy entry into the water even for non-swimmers and children. There are good opportunities to walk along the beach. The hotel grounds are well-kept and create...
  • Raj
    India India
    Helpful staff. Especially Martha and Dayana at the reception.
  • Adriana
    United Kingdom United Kingdom
    The room was great, on the beach front, perfect location. The beach itself - perfect! Quality of food was superb. Staff was extremely friendly and knowledgeable.
  • Tanya
    United Kingdom United Kingdom
    Access to beach club, close to ruins, close to snorkelling with turtles and rays. Helpful staff, comfy bed
  • Kotinkaduwa
    Canada Canada
    Lovely stuff especially Diana and Yus at the restaurant. Top of the line for everything and everyone. We had a fantastic stay.
  • Manuela
    Italy Italy
    Location (super beach) and our bungalow was amazing -

Hotel surroundings

Restaurants
2 restaurants on site

  • El Paraiso
    • Cuisine
      Mexican • International
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Dairy-free
  • Vegetarian
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian

Facilities of El Paraiso Hotel Tulum
Great facilities! Review score, 8.7

Most popular facilities

  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bicycle rental
  • Beach
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange

    Entertainment and family services

    • Books, DVDs, or music for children
    • Babysitting/child services
      Additional charge

    Cleaning services

    • Daily housekeeping
    • Laundry
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • 24-hour security
    • Safety deposit box

    General

    • Shuttle service
      Additional charge
    • Grocery deliveries
      Additional charge
    • Hypoallergenic
    • Designated smoking area
    • Air conditioning
    • Allergy-free room
    • Mosquito net
    • Car hire
    • Family rooms
    • Pants press
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Accessibility

    • Entire unit located on ground floor

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome
    • Sun loungers or beach chairs
    • Sun umbrellas

    Wellness

    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Sun umbrellas
      Additional charge
    • Sun loungers or beach chairs
    • Public Bath
    • Open-air bath
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge

    Languages spoken

    • English
    • Spanish

    House rules
    El Paraiso Hotel Tulum takes special requests - add in the next step!

    Check-in
    From 15:00 to 22:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 11:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 5 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    This property accepts Paypal

    The beach is private for people who want to pay for a space

    We are located inside El Jaguar Tulum Park, as it is a protected reserve and has an additional cost of 60 pesos per day per person. The charge is for a bracelet that is provided at the entrance.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform El Paraiso Hotel Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    In the event of an early departure, the property will charge you the full amount for your stay.

    FAQs about El Paraiso Hotel Tulum

    • The prices at El Paraiso Hotel Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at El Paraiso Hotel Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

      Breakfast option(s) include:

      • American
      • À la carte
    • Room options at El Paraiso Hotel Tulum include:

      • Double
      • Suite
      • Bungalow
    • El Paraiso Hotel Tulum is 2 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • El Paraiso Hotel Tulum has 2 restaurants:

      • El Paraiso
      • Vegetarian
    • Check-in at El Paraiso Hotel Tulum is from 15:00, and check-out is until 12:00.

    • El Paraiso Hotel Tulum offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Massage
      • Cycling
      • Snorkelling
      • Diving
      • Beachfront
      • Public Bath
      • Private beach area
      • Swimming Pool
      • Spa facilities
      • Open-air bath
      • Spa/wellness packages
      • Bicycle rental
      • Spa lounge/relaxation area
      • Beach
    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The nearest beach is just 150 yards from El Paraiso Hotel Tulum. All distances are measured in straight lines. Actual travel distances may vary.