You might be eligible for a Genius discount at Hotel Diana. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Conveniently situated in Puebla, Hotel Diana provides air-conditioned rooms, a terrace, free WiFi and a restaurant. This 4-star hotel offers room service and a 24-hour front desk. Guests can make use of a bar. At the hotel, each room is equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. All rooms have a safety deposit box, while some rooms are equipped with a balcony and others also offer city views. Popular points of interest near Hotel Diana include Biblioteca Palafoxiana, Puebla Convention Centre and Amparo Museum. Hermanos Serdán International Airport is 22 km away.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Puebla, this hotel has an excellent location score of 9.5

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
9.1
Location
9.5
Free WiFi
8.7
Select topics to read reviews:

Guests who stayed here loved

  • Diana
    Netherlands Netherlands
    *the hotel is in the city center *the room is big and the bed is comfortable *very good value for money when booked with Genius (we saw that the prices advertised by the hotel itself were a little higher than the amount we paid) *the hotel has a...
  • Michelle
    United Kingdom United Kingdom
    Great location. Lovely room and building. Staff very welcoming and helpful.
  • Alexis
    Australia Australia
    Great location in Puebla. Friendly staff and super comfy rooms. We loved it!
  • Rivera
    Mexico Mexico
    All in general...very nice place. I will use Diana hotel on my next trip to Puebla....thanks
  • Anja
    Australia Australia
    Fantastic location. Hotel is very nice and staff friendly.
  • Y
    Youri
    Netherlands Netherlands
    We loved the location, the street was very pretty with all it's beautiful flowers.
  • Cz
    Thailand Thailand
    The location is very good near Zócalo. The room is big and the front desk staff speak English. Value for money.
  • Wendy
    Mexico Mexico
    Good Breakfast, excellent location (minutes from the Zocalo) and very friendly, helpful staff
  • Peter
    United Kingdom United Kingdom
    Room was huge. Extremely clean. Bed was huge and very comfortable. Nice hot shower and clean bathroom. Helpful and friendly staff. Location was perfect.
  • Alison
    United Kingdom United Kingdom
    Large bathroom and 6-foot bed. View of the cathedral from the (tiny) balcony and view of Popacatepetl from the terrace and bar. Lift. Free valet parking. Great location near the cathedral and main square. I must point out the extremely helpful and...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      Mexican
    • Ambiance
      Family friendly

Facilities of Hotel Diana
Great facilities! Review score, 8.9

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Restaurant
  • 24-hour front desk
  • Non-smoking rooms
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Terrace
Room Amenities
  • Socket near the bed
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Video
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not possible).
  • Valet parking
  • Parking garage
Reception services
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Massage
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

House rules
Hotel Diana takes special requests - add in the next step!

Check-in
From 15:00 to 17:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Diana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Hotel Diana

  • Hotel Diana has 1 restaurant:

    • Restaurante #1
  • Hotel Diana is 450 yards from the centre of Puebla. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Diana include:

    • Double
    • Twin
    • Suite
  • Check-in at Hotel Diana is from 15:00, and check-out is until 13:00.

  • Hotel Diana offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Neck massage
    • Spa/wellness packages
    • Hand massage
    • Spa facilities
    • Couples massage
    • Back massage
    • Full body massage
    • Spa lounge/relaxation area
    • Foot massage
    • Head massage
  • The prices at Hotel Diana may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Hotel Diana is popular with guests booking family stays.