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Featuring 4-star accommodations, Collection O Hotel Del Portal, Puebla is located in Puebla, a 9-minute walk from Puebla Convention Center and 300 yards from Biblioteca Palafoxiana. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The property is 200 yards from the city center and 3.7 miles from Acrópolis Puebla. At the hotel, the rooms are equipped with a desk, a flat-screen TV, a private bathroom, bed linen and towels. All rooms feature a safety deposit box. Estadio Cuauhtémoc is 3.8 miles from Collection O Hotel Del Portal, Puebla, while Estrella de Puebla is 4.4 miles from the property. Hermanos Serdán International Airport is 14 miles away.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Puebla, this hotel has an excellent location score of 9.4


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Availability

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Room Type
Number of guests
 
1 full bed
1 twin bed
and
1 full bed
1 king bed
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Guest reviews

Categories:

Staff
8.1
Facilities
7.7
Cleanliness
8.2
Comfort
8.0
Value for money
7.9
Location
9.4
Free Wifi
8.0
Select topics to read reviews:

Guests who stayed here loved

  • Lyn
    United States of America United States of America
    The location is the best in the city and the staff were very friendly and helpful. Rooms were clean and quiet. Amazing view.
  • David
    Mexico Mexico
    Location was excellent The staff was so helpful and friendly
  • Cesar
    United States of America United States of America
    Conveniently located, helpful staff, clean, reasonable price. I loved that this is a building with hundreds of years of history.
  • Jose
    United States of America United States of America
    It was charming and right at historic center of the beautiful Tepoztlán
  • Jazzmin
    United States of America United States of America
    The property is literally around the corner from the Zócalo. I loved every single thing about the location. Our room did NOT have AC and it was a bit warm but thankfully it rained that evening so we got to sleep with the window open and get some...
  • Isabel
    United States of America United States of America
    Location, pleasing style of deco and structure, comfortable beds, clean inside and out.
  • Silva
    The hotel was a central location to all the activities shopping and food locations
  • Lance
    Canada Canada
    great location, great shower and hot water, good food however a hamburger should never have a hot dog in it. but excellent food quality and served hot. they had sports on their tv
  • Lance
    Canada Canada
    great shower, location is central and a ton of things to do
  • Salvador
    Mexico Mexico
    Staff was friendly, place is wonderful, great location

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Buffet breakfast included

    Agradecemos su preferencia, el desayuno no esta incluido, de requerirlo puede pagarlo directamente en restaurante.
    Answered on 1 February 2020

Hotel area info

Restaurants
1 Restaurant On Site

  • LA NOGADA
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Collection O Hotel Del Portal, Puebla

Most popular amenities
  • Parking
  • Free Wifi
  • Family rooms
  • Restaurant
  • 24-hour front desk
  • Non-smoking rooms
  • Room service
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and costs MXN 120 per day.
  • Street parking
Services
  • Vending machine (drinks)
  • Wake-up service/Alarm clock
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Safe
General
  • Designated smoking area
  • Smoke-free property
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Carpeted
  • Elevator
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • English
  • Spanish

House rules
Collection O Hotel Del Portal, Puebla takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 6 years
Crib upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Must-know information for guests at this property

Please note that the property offers rooms and facilities for wheelchairs.

Please note that breakfast is not included for children.

Please note that the parking is only at night from 15:00 to 13:00 of the next day.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Collection O Hotel Del Portal, Puebla

  • Collection O Hotel Del Portal, Puebla offers the following activities/services (charges may apply):

    • Collection O Hotel Del Portal, Puebla has 1 restaurant:

      • LA NOGADA
    • Room options at Collection O Hotel Del Portal, Puebla include:

      • Double
      • Twin
      • Triple
      • Family
    • Check-in at Collection O Hotel Del Portal, Puebla is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, Collection O Hotel Del Portal, Puebla is popular with guests booking family stays.

    • The prices at Collection O Hotel Del Portal, Puebla may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Collection O Hotel Del Portal, Puebla is 650 feet from the center of Puebla. All distances are measured in straight lines. Actual travel distances may vary.