This all-inclusive resort features an exceptional oceanfront location, complete with an endless number of family-friendly activities as well as relaxing spa treatments, and is only moments from popular area sites. Start the day with a delicious meal from one of Cozumel Palace's 4 on-site restaurants, or enjoy an energizing workout in the state-of-the-art fitness center. Spend the afternoon by one of the resort's swimming pools, or take advantage of daily organized activities. Relax in the evening with a cocktail from one of several bars, attend the resort's theme parties or enjoy spacious guestrooms featuring double spa baths. Only a short distance from Cozumel Palace, discover one of the world's largest coral reefs, Palancar Reef. Plan a deep-sea fishing trip or learn to snorkeling or dove. On-site car hire services as well as a travel agency also make exploring the surrounding area easy. Guests have free access to the Cozumel Palace's sister hotels in Cancún. Except Le Blanc.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Palace Resorts
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Buffet

Activities:

Fitness center

Game room

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
2 full beds
Bedroom 1
1 queen bed
Bedroom 2
2 full beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.1
Cleanliness
8.8
Comfort
9.0
Value for money
8.1
Location
8.9
Free Wifi
10
High score for Cozumel

Select topics to read reviews:

Guests who stayed here loved

  • Alexander
    United States of America United States of America
    Food was excellent but book evening restaurant preference in advance, otherwise limited choice. Comfortable clean rooms. Staff were outstanding!
  • Terri
    United States of America United States of America
    Room was beautiful and comfortable. Great location.
  • P
    Patti
    Mexico Mexico
    Breakfast was great. Erika the greeter and Jose the line cook were highlights
  • Michael
    United States of America United States of America
    The staff was friendly and helpful. We liked the evening entertainment. Having four different restaurants gave us a lot of variety. Loved the coffee bar in the lobby. The location of the hotel and view from the rooms were fantastic. The...
  • Cheryl
    United States of America United States of America
    Great staff, especially Maria who cooked eggs and Bryan in the Mexican food restaurant
  • Malalatiana
    United Kingdom United Kingdom
    Room was big and spacious. The snack and coffee place in the lobby that serves amazing cakes, crepes, ice cream until 11pm! Staff were attentive and effective. Special thank you to Hanna from the restaurant and to Joel at reception for his great...
  • Thais
    Brazil Brazil
    Quarto com vista incrivel Qualidade do all inclusive
  • Jonathan
    Mexico Mexico
    Todo muy bien. A parte Zhayra a la recepción muy mala atención
  • Alfonso
    Colombia Colombia
    La experiencia gastronómica y la calidez del personal
  • Debanhi
    Mexico Mexico
    Me gustó la comida La ubicación cerca del centro para ir a caminar de noche Cerca del embarcadero para irse caminando La atención de algunas personas de recepción es magnífica, siempre nos prestan atención los demás trabajadores también.

Area info

Restaurants
5 Restaurants On Site

  • TURQUESA
    • Cuisine
      Italian • International
    • Open for
      Breakfast • Lunch
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • BUGAMBILIAS
    • Cuisine
      Mexican
    • Open for
      Dinner
  • MOMO
    • Cuisine
      Asian
    • Open for
      Dinner
  • FLAMINGLOS SNACK BAR
    • Open for
      Dinner • Cocktail hour
  • LOBBY BAR
    • Open for
      Brunch • Cocktail hour

Resort facilities at Cozumel Palace-All Inclusive
Great facilities! Review score, 8.1

Most popular amenities

  • 2 swimming pools
  • Beachfront
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Alarm clock

Outdoors

  • Beachfront
  • Private beach area
  • Balcony

Kitchen

  • Coffee machine

Room Amenities

  • Drying rack for clothing

Activities

  • Beach
  • Kids' club
  • Entertainment staff
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Ping-pong
  • Playground
  • Game room
  • Hot tub

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Fruit
  • Wine/Champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 2 – indoorFree!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Beach chairs/Loungers
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules
Cozumel Palace-All Inclusive takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Guest who book 4 nights or more will get US$250 Spa Credit. A 16% service fee applies to services paid with Spa Credit. Other terms and conditions may apply.

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.

Kids from 0 - 11 years old stay free when using existing beds. Extra beds are subject to availability and have an extra cost.

Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Cozumel Palace-All Inclusive

  • Yes, Cozumel Palace-All Inclusive is popular with guests booking family stays.

  • Cozumel Palace-All Inclusive is 0.9 miles from the center of Cozumel. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Cozumel Palace-All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Cozumel Palace-All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Playground
    • Game room
    • Snorkeling
    • Diving
    • Ping-pong
    • Kids' club
    • Beachfront
    • Entertainment staff
    • Open-air bath
    • Swimming pool
    • Private beach area
    • Public Bath
    • Beach
  • Yes, there's a hot tub. You can find out more about this and the other facilities at Cozumel Palace-All Inclusive on this page.

  • Check-in at Cozumel Palace-All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Cozumel Palace-All Inclusive has 5 restaurants:

    • MOMO
    • LOBBY BAR
    • BUGAMBILIAS
    • TURQUESA
    • FLAMINGLOS SNACK BAR
  • Room options at Cozumel Palace-All Inclusive include:

    • Suite
    • Double