Ideally located in the 5th Avenue district of Playa del Carmen, Casa COCO RIO is set 1.5 km from Playacar Beach, 1.3 km from ADO International Bus Station and 1.5 km from Playa del Carmen Maritime Terminal. Featuring a garden, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is 400 metres from the city centre and 600 metres from Playa del Carmen Beach. At the hotel, all rooms have a wardrobe. All rooms are fitted with a desk and a flat-screen TV, and some units at Casa COCO RIO have a balcony. At the accommodation all rooms include bed linen and towels. Casa COCO RIO offers a sun terrace. Church of Guadalupe is 2.3 km from the hotel, while Xel Ha is 48 km from the property. The nearest airport is Cozumel International Airport, 35 km from Casa COCO RIO.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 10.0


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
and
1 futon bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
10
Facilities
9.4
Cleanliness
9.7
Comfort
9.4
Value for money
9.7
Location
10
High score for Playa del Carmen
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Guests who stayed here loved

  • Angello
    Chile Chile
    Me gustó la ubicación principalmente, que el ruido no era como había leído en general en todos los otros hoteles que leí, se podía descansar bien. Me gustó que era súper seguro el hotel, no desapareció nada, siempre tuvimos esa tranquilidad. Es...
  • Oscar
    Mexico Mexico
    Las instalaciones y la ubicación cerca de la 5ta avenida
  • Geraldine
    Mexico Mexico
    Hotel trop mignon , confortable . Super propre. Tout est parfait ! L emplacement ... Pas de bruit . Tout . Je vais souvent passer une ou plusieurs nuits a Playa , Casa coco Rio est de loin le meilleurs hotel dans cette game de prix. Merci.
  • Sandra
    Mexico Mexico
    Gran hotel que aunque se encuentra ubicado cerca de la zona de ruido, es muy silencioso y agradable
  • Carolina
    Colombia Colombia
    Las instalaciones, la ubicación es perfecta puedes descansar muy bien no hay bulla es realmente un muy buen lugar y sobre todo el precio el personal, la verdad súper recomendado lo volvería a elegir nuevamente lo Amé ♥️
  • Giovanni
    Mexico Mexico
    Bellissimo hotel nel centro di Playa Del Carmen,ottima la pulizia e la accoglienza del personale, internet funziona benissimo in tutta la struttura, senza dubbi ritornerei a riservare in questo hotel mi è piaciuto tantissimo

Property questions and answers

Send a question to the property to find out more.

Hotel surroundings

Facilities of Casa COCO RIO
Great facilities! Review score, 9.4

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Air conditioning
  • Daily housekeeping
  • Garden
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Garden
Room Amenities
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Private check-in/check-out
  • Luggage storage
    Additional charge
  • Tour desk
  • Room service
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Fan
  • Family rooms
  • Non-smoking rooms
Wellness
  • Public Bath
Languages spoken
  • English
  • Spanish
  • Italian
  • Russian

House rules
Casa COCO RIO takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$50 is required on arrival. That's about £38. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed

The fine print
Need-to-know information for guests at this property

Please note that CASA COCO RIO does not offer 24-hour reception.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa COCO RIO in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of US$50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Casa COCO RIO

  • Casa COCO RIO is 950 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Casa COCO RIO include:

    • Double
    • Suite
  • The nearest beach is just 450 yards from Casa COCO RIO. All distances are measured in straight lines. Actual travel distances may vary.

  • Casa COCO RIO offers the following activities / services (charges may apply):

    • Public Bath
  • The prices at Casa COCO RIO may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Casa COCO RIO is from 15:00, and check-out is until 12:00.