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Located a 15-minute drive from the stunning Palenque ruins, Hotel Ciudad Real Palenque offers a large outdoor pool and a sun terrace with hammocks. The 3 on-site restaurants serve international cuisine. Each air-conditioned room at the Ciudad Real Palenque has simple colonial-style décor and views of the gardens or pool, a TV and a bathroom with a hairdryer and toiletries. The hotel offers free Wi-Fi access in public areas throughout the hotel. Hotel Ciudad Real Palenque is located next to the Pakal-Na highway, and offers free parking. The center of Palenque town is just 0.9 mi away, while Villahermosa International Airport is 81 mi away.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
2 full beds
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
8.2
Facilities
8.4
Cleanliness
8.8
Comfort
8.6
Value for money
8.3
Location
8.6
Free Wifi
7.1
Select topics to read reviews:

Guests who stayed here loved

  • Shannel
    United States of America United States of America
    awesome stay, great restaurant, loved the hammock’s right outside my room! Not far walk from center.
  • Anjali
    Mexico Mexico
    Beautiful property with all facilities. Food was delicious and staff was so good .
  • Maurits
    Netherlands Netherlands
    The pool, entree drink, garden, playground, restaurant
  • Arthur
    Canada Canada
    landscaping, comfortable sizeable rooms, pool, restaurant
  • Fm
    Netherlands Netherlands
    Great location near city center about 10min. walk via a main road, great wifi, neighbourhood was OK , rooms were spacious and very clean , great breakfast ! Secure and spacious parking .
  • Kristina
    Ukraine Ukraine
    Hotel territory is very beautiful. We regretted that we spent there only one night.
  • Didier
    Switzerland Switzerland
    Nice hotel with a nice pool; the rooms have balconies facing the pool and the jungle, and are of good size. Good service; they accommodated our bikes without question nor charge.
  • Marieke
    Netherlands Netherlands
    Luxury hotel with lovely pool. Spacious rooms. Clean. 10-15 min walk from large supermarket, 15-20 minutes from cute restaurants and ADO bus station.
  • Rach
    United Kingdom United Kingdom
    Really lovely location and facilities, staff were really helpful, we had a great comfortable stay and booked tours and taxis from reception. Food at the restaurant was really good.
  • Robert
    United Kingdom United Kingdom
    Good place to relax and all the facilities you would need from the restaurant to the pool.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hola, do you offer transportation from and to Villahermosa Airport ? Are there tours to Palenque Archeology sight and/or Agua Azul from your Hotel ? Gracias

    Buenas tardes, Con gusto le otorgamos más información. Puede gestionarla. Saludos.
    Answered on 23 June 2022
  • Hi, we are taking an overnight bus and arrive at 7/8am in the morning. Are we able to check in early or drop off our bags while we explore for the day? Thanks,

    Buenos días estimada cliente¡! Respondiendo a su amable solicitud, el check in es a las 15 horas. En caso de que la habitación no este disponible, pue..
    Answered on 27 December 2019
  • Hey, we want to order place in your hotel for one night, but we have small small dog, is it possible to stay in your hotel with doggy?Wecan pay forhim

    Buenas tardes, No está permitido el acceso a animales. Saludos.
    Answered on 27 March 2021
  • Hi is it a really good WiFi, I need to work (during the night!) with 30 students. is the pool open? regards A carpentier

    Buena tarde, Hemos tenido problemas con el internet. La alberca está abierto exclusivamente para huéspedes. Saludos.
    Answered on 27 March 2021
  • Tienen estacionamiento

    Sí, contamos con estacionamiento gratis.
    Answered on 27 March 2021
  • Hola ! Hay alguna habitación de fácil acceso o con ascensor ? Gracias !

    Buenas tardes, Claro, contamos con habitaciones de fácil acceso, no contamos con elevadores. Saludos.
    Answered on 14 May 2022
  • Still looking?

Hotel area info

Restaurants
3 Restaurants On Site

  • Bambú
    • Cuisine
      American • Mexican • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian
  • La Terreza
    • Cuisine
      American • Mexican • Local
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian
  • Las Palmas
    • Cuisine
      American • Mexican • Local
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian

Amenities of Hotel Ciudad Real Palenque
Great facilities! Review score, 8.4

Most popular amenities
  • 2 swimming pools
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Room service
  • 3 restaurants
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live sports events (broadcast)
  • Playground
Living Area
  • Dining area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Wake-up service
  • Tile/Marble floor
  • Packed lunches
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Entire unit located on ground floor
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Waterslide
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Beach chairs/Loungers
  • Waterslide
  • Public Bath
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules
Hotel Ciudad Real Palenque takes special requests – add in the next step!

Check-in
From 3:00 PM to 9:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 4:00 AM to 1:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Please note that breakfast is served à la carte. The indicated breakfast price is approximate.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Hotel Ciudad Real Palenque

  • Yes, Hotel Ciudad Real Palenque is popular with guests booking family stays.

  • Hotel Ciudad Real Palenque offers the following activities/services (charges may apply):

    • Massage
    • Playground
    • Neck massage
    • Live sports events (broadcast)
    • Hand massage
    • Back massage
    • Couples' massage
    • Public Bath
    • Full-body massage
    • Swimming pool
    • Foot massage
    • Head massage
  • Room options at Hotel Ciudad Real Palenque include:

    • Double
    • Triple
    • Suite
  • Hotel Ciudad Real Palenque is 1 miles from the center of Palenque. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Ciudad Real Palenque may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Ciudad Real Palenque has 3 restaurants:

    • Bambú
    • Las Palmas
    • La Terreza
  • Check-in at Hotel Ciudad Real Palenque is from 3:00 PM, and check-out is until 1:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.