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This Palenque hotel is located in "La Cañada" eco-tourism part of Chiapas, Mexico and is within a 15-minute drive of the Archaeological Zone of Palenque. The hotel offers free Wi-Fi, a restaurant, an outdoor pool and a hot tub. Hotel Chablis Palenque rooms include a private bathroom with a shower. Equipped with air conditioning, the rooms have tile floors and are equipped with cable TV and free toiletries. The hotel's Kinich Kan Balam restaurant offers both regional and international plates, and guests can use the shuttle service available to explore the surrounding area. An American breakfast can be provided for an additional fee. The Palenque Hotel Chablis is 12 miles from the Misol-ha Waterfall. The Agua Azul Waterfall is 38.5 miles from the hotel, while Palenque International Airport is a 5-minute drive away.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.3
Comfort
9.2
Value for money
8.8
Location
9.5
Free Wifi
8.1
High score for Palenque
Select topics to read reviews:

Guests who stayed here loved

  • Dean
    Australia Australia
    Although larger than expected, the staff made the stay feel more intimate. We had a great, spacious room on the third floor. Very clean, well appointed. Good airrcon, bathroom and bed. Good restaurant attached. Pool very good. They host groups who...
  • Billie
    United States of America United States of America
    The Hotel Chablis is located on a charming street with nice restaurants close-by. The pool area is lovely! The bathroom is immaculate! The beds are comfortable! It has air-conditioning which is wonderful in the tropics! We had a delicious American...
  • Carol
    United States of America United States of America
    The staff were uniformly friendly and helpful. The on site restaurant was tasty and reasonable. It is in a beautiful and safe location.
  • Angela
    United States of America United States of America
    The place was clean ,comfortable and close to center.. Food was great though I would have liked more sides on some of the breakfast dishes.
  • Frances
    Canada Canada
    Very comfortable, large room and cleaned every day. The room had everything we could want, fridge, bedside lamps, hairdryer,balcony with table and chairs. The first room we were given didn’t have a great outlook so we asked to change which they...
  • Tema
    Canada Canada
    Calm. No smoking even on the balconies. Staff were friendly. Excellent breakfast.
  • Dr
    United States of America United States of America
    Impeccable service, great staff, wonderful restaurant, clean, comfortable room, very quiet and powerful a/c, very well lit room.
  • Denis
    Czech Republic Czech Republic
    Arguably one of the top hotels in town, and yet not very expensive. Overall comfort is much above average. They also have a nice open air lobby, with a pool right in the middle of it, with sun loungers and hammocks. The reception guy helped me a...
  • Susan
    United States of America United States of America
    The hotel was excellent in almost every regard. The location is beautiful. It’s a leafy enclave with parrots and iguanas (the parrots can be a bit loud). Everything you need is on this street, restaurants, bars, a convenience store, handicrafts...
  • Sarah
    United States of America United States of America
    The rooms were clean and comfortable. The shower was hot and had nice water pressure. The AC kept the room cool and the patio was nice to enjoy the thunderstorm from. The staff were very accommodating and kind. I'd definitely stay here again!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hola buen dia:), el dia 29 de dic llegamos muy temprano a palenque, si nos hospedamos aqui habria manera de que nos cuiden las maletas desde temprano?

    Hola, buen dia! Agradecemos su preferencia, con gusto confirmo que si es posible resguardar su equipaje. Saludos cordiales!
    Answered on 28 December 2020
  • hello when I stay at your hotel how can I travel to agua azul?

    Hello good Morning! I gladly confirm that we have daily tours to Palenque, Misol-ha Waterfalls, Agua Azul, Roberto Barrios, Yaxchilan and Bonampak. I ..
    Answered on 25 January 2022
  • Hello, Check in is from 15.00 till what time? Thanks Giorgia

    Hello! Check-in time is 3 pm, if you arrive before... and we have the room available, we will gladly give it to you, it is Subject to Availability.
    Answered on 30 May 2023
  • what is the airport that is near your hotel ?

    Hello good Morning! The closest airport with commercial flights is Villahermosa Tabasco. I gladly confirm that we provide transportation service.
    Answered on 27 January 2022
  • Do you pick up guest and drop off at Villahermosa airport?

    Hola! Con gusto confirmo, que si brindamos el servicio. puede contactarnos al realizar su reservación.
    Answered on 26 February 2021
  • buenas tardes entiendo que el aeropuerto de Villahermosa es el único disponible y voy a salir del aeropuerto internacional de México Benito Juárez

    Con vuelos comerciales, si! a tan solo 2:30 hrs. de palenque. Y con gusto le podemos apoyar brindando el servicio de traslado. Le esperamos pronto!
    Answered on 26 June 2021
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Hotel area info

Restaurants
1 Restaurant On Site

  • Kinich Kan Balam
    • Cuisine
      American • French • Italian • Mexican • Seafood • International • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Hotel Chablis Palenque
Great facilities! Review score, 8.9

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Additional bathroom
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Landmark view
  • Pool view
  • Garden view
Outdoors
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Washing machine
Room Amenities
  • Socket near the bed
Activities
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
Living Area
  • Dining area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Child safety socket covers
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Private entrance
  • Car rental
  • Laptop safe
  • Interconnecting room(s) available
  • Packed lunches
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Raised toilet
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Entire unit located on ground floor
Outdoor swimming pool
    Spa
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot tub/Jacuzzi
    Languages Spoken
    • English
    • Spanish

    House rules
    Hotel Chablis Palenque takes special requests – add in the next step!

    Check-in
    From 3:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Extra bed upon request
    MXN 250 per child, per night
    Crib upon request
    Free
    4+ years
    Extra bed upon request
    MXN 250 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 5 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Must-know information for guests at this property

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Chablis Palenque of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Hotel Chablis Palenque

    • Hotel Chablis Palenque offers the following activities/services (charges may apply):

      • Hot tub/Jacuzzi
      • Cycling
      • Hiking
      • Themed dinners
      • Tour or class about local culture
      • Happy hour
      • Swimming pool
    • Room options at Hotel Chablis Palenque include:

      • Quad
      • Triple
    • The prices at Hotel Chablis Palenque may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Hotel Chablis Palenque is from 3:00 PM, and check-out is until 12:00 PM.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Chablis Palenque on this page.

    • Guests staying at Hotel Chablis Palenque can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Vegan
      • Gluten-free
      • American
      • Buffet
      • Breakfast to go
    • Hotel Chablis Palenque has 1 restaurant:

      • Kinich Kan Balam
    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Hotel Chablis Palenque is 2,450 feet from the center of Palenque. All distances are measured in straight lines. Actual travel distances may vary.