You might be eligible for a Genius discount at Hotel Boutique Casa Isabella. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Set in Tepoztlán, 31 km from Robert Brady Museum, Hotel Boutique Casa Isabella offers accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Among the various facilities of this property are a terrace, a bar and barbecue facilities. The accommodation features a 24-hour front desk, airport transfers, a shared lounge and free WiFi throughout the property. All guest rooms at the hotel feature a flat-screen TV with satellite channels, Blu-ray player, and a private bathroom with a shower, free toiletries and a hairdryer. The rooms are equipped with a coffee machine, while certain rooms also offer a balcony and others also feature mountain views. The rooms have a safety deposit box. Guests at Hotel Boutique Casa Isabella can enjoy a Full English/Irish breakfast. At the accommodation you will find a restaurant serving international cuisine. Vegetarian, dairy-free and kosher options can also be requested. At Hotel Boutique Casa Isabella guests are welcome to take advantage of a hot tub. You can play table tennis at the hotel, and the area is popular for cycling. Benito Juarez International Airport is 90 km from the property.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Great Food: Meals here are highly recommended

Breakfast info

Full English/Irish

Free private parking available at the hotel


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.1
Value for money
8.2
Location
8.4
Free WiFi
6.0
Low score for Tepoztlán

Select topics to read reviews:

Guests who stayed here loved

  • Priscila
    Mexico Mexico
    El hotel es precioso , lleno de colecciones antiguas, el concepto de comunicación por radio y poder comer en diferentes mesas lindas que hay por todo el hotel, la tranquilidad, el personal , muy recomendado para desconectarse y descansar, el...
  • Paola
    Mexico Mexico
    El hotel es muy bonito, antiguo y tiene un sello muy único. El servicio es super amable y te hacen como sentirte en casa, el tema está en que como te llevan los consumos por todos lados del hotel ya que no tienen un espacio definido como un...
  • Monserrat
    Mexico Mexico
    La tranquilidad del lugar excelente para descansar
  • Patricia
    United States United States
    Very secluded, exclusive, beautiful building and surroundings, quiet, outstanding service. In particular Yameli, she was amazing!
  • López
    Mexico Mexico
    La comida rica, la atención súper personalizada, la decoración, la cama cómoda, la tranquilidad, el poder comer en cualquiera de las terrazas, la arquitectura, las toallas y productos de limpieza. Y los masajes son supremos. Recomiendo el holístico.
  • Maria
    Mexico Mexico
    El desayuno incluido esta muy bueno. Los alimentos no estan icluidos pero son de buena calidad y presentación. El lugar es para descanso y relajamiento, no hay mas que hacer cerca de ahi.
  • Miguel
    Mexico Mexico
    La tranquilidad que se tiene en todo momento, no hay ruido ni nada que disturbe la paz
  • Jorge
    Mexico Mexico
    Muy buen servicio, muy amables y serviciales. Las terrazas son agradables y cómodas
  • Solis
    Mexico Mexico
    todo si es una estancia cara pero lo.vale. el.precio de.los.alimentos súper bien ... y la.verdad el sabor increíble los.masajes.tambien. todo muy bien no
  • Zamhya
    Mexico Mexico
    Super bonito, la comida deliciosa, estancia super comoda y tranquila. Buenisima idea para un finde de descanso y desconectarse de la rutina.

Hotel surroundings

Restaurants
2 restaurants on site

  • CASA ISABELLA
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Dietary options
      Gluten-free
  • Restaurante #2
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Romantic
    • Dietary options
      Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Hotel Boutique Casa Isabella
Great facilities! Review score, 9.1

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Spa and wellness centre
  • Free WiFi
  • 2 restaurants
  • Airport shuttle
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Alarm clock

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Patio
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Activities

  • Bicycle rental
  • Live sport events (broadcast)
  • Live music/performance
    Additional chargeOff-site
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Horse riding
    Off-site
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Table tennis
  • Games room

Living Area

  • Dining area
  • Sofa
  • Seating Area

Media & Technology

  • Blu-ray player
  • Laptop
  • iPad
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • DVD player
  • Radio
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Adult only
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Mosquito net
  • Wake-up service
  • Laptop safe
  • Fan
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Yoga classes
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge

Languages spoken

  • English
  • French

House rules
Hotel Boutique Casa Isabella takes special requests - add in the next step!

Check-in
From 15:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Boutique Casa Isabella in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Boutique Casa Isabella