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Situated in Bacalar, Casa Delia Hotel Downtown has an outdoor swimming pool, garden, terrace, and free WiFi throughout the property. The accommodation features a concierge service, a tour desk and luggage storage for guests. At the inn rooms include air conditioning, a wardrobe, a flat-screen TV, a private bathroom, bed linen, towels and a patio with a garden view. Speaking English and Spanish at the 24-hour front desk, staff are always on hand to help. Chetumal International Airport is 35 km from the property.

Distance in property description is calculated using © OpenStreetMap

Property highlights

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
1 double bed
1 double bed
1 double bed
2 double beds
1 double bed
1 double bed
1 double bed
3 double beds
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Guest review summary
Guests were pleased with Casa Delia Hotel Downtown's <b>convenient location</b> and <b>friendly staff</b>. The rooms were noted for their <b>cleanliness</b>, though comfort received mixed reviews. The <b>swimming pool</b> was appreciated, but <b>bathroom comfort</b> was less favourable, with some guests mentioning small and outdated <b>facilities</b>.
This is an automated summary based on 127 reviews from the past 12 months.
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Select topics to read reviews:

Staff
8.5
Facilities
7.6
Cleanliness
7.9
Comfort
7.9
Value for money
7.9
Location
7.7
Free WiFi
8.5

Property surroundings

Facilities of Casa Delia Hotel Downtown

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Dressing room

View

  • Inner courtyard view
  • Garden view
  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Patio
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Walking tours
    Additional charge

Media & Technology

  • Flat-screen TV
  • TV

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible at a location nearby (reservation is not needed).

  • Street parking

Services

  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Safety & security

  • Key access

General

  • Designated smoking area
  • Air conditioning
  • Tile/marble floor
  • Soundproof rooms
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Higher level toilet
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Plunge pool

Languages spoken

  • English
  • Spanish

House rules
Casa Delia Hotel Downtown takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Check-out
From 09:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please note that an additional charge may apply when paying with Credit Card

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Casa Delia Hotel Downtown