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Set in Puerto Morelos, 39 km from Beto Avila Stadium, Alma Maya Resort - Riviera Maya offers accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. Offering a restaurant, the property also has a bar, as well as a hot tub. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi. The resort will provide guests with air-conditioned rooms offering a wardrobe, a coffee machine, a safety deposit box, a flat-screen TV, a patio and a private bathroom with a shower. An à la carte breakfast is available at Alma Maya Resort - Riviera Maya. You can play table tennis at the accommodation. Cancun Bus Station is 40 km from Alma Maya Resort - Riviera Maya, while Cancun Government Palace is 40 km from the property. Cancún International Airport is 54 km away.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Free private parking available on-site

Activities:

Spa and wellness centre

Table tennis

Hot tub/Jacuzzi


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Availability

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Room type
Number of guests
 
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 large double bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.4
Cleanliness
9.6
Comfort
9.8
Value for money
10
Location
8.5
High score for Puerto Morelos

Select topics to read reviews:

Guests who stayed here loved

  • David
    Spain Spain
    Very peaceful, the perfect getaway....in the jungle. Christian and his team were great and very helpful.
  • Philip
    United Kingdom United Kingdom
    From the first moments we arrive until the moment we left Yannin and her team treated us wonderfully. They made a special effort to help us celebrate a family birthday. It was a truly fantastic guest experience for us all. Nothing was too much...
  • Maria
    United Kingdom United Kingdom
    The resort is great, unique and new. The staff really goes the extra mile throughout the entire stay. The room itself is very modern, clean and comfortable with all the amenities needed. The bubbles are private so do not worry about that. The...
  • Deepi
    United States United States
    Once you arrive it is very peaceful and safe. The room is very private and clean, the bed is comfortable, and the food at the restaurant is excellent. The private cenote is full of fish so it's not very clear. There is a wooden walkway at water...
  • Mareike
    Germany Germany
    We had such an amazing time at Alma Maya Resort! The road leading to the Resort is quite challenging. But once there, everything was perfect. The private cenote and the sounds of the jungle were amazing. The room was really cosy and the beds were...
  • Simon
    France France
    L’ambiance hors du temps. L’hôtel est perdu en pleine jungle, c’est à la fois son meilleur atout et sa pire faiblesse. Le calme et la sérénité qui se dégage du lieux sont très appréciables.
  • Léa
    France France
    Magnifique séjour chez Alma Maya! Si vous voulez passer un séjour au milieu de la jungle, dans un cadre magnifique n’hésitez plus ! L’accueil, l’équipe, le dôme, les équipements fin bref tout était super ! Nous avons également mangé le soir au...
  • Silvia
    Spain Spain
    És un lloc increïble per desconnectar i connectar amb un mateix. Relax, selva i un cenote meravellós… l’atenció del personal i la gastronomia, molt acurada
  • Fernando
    Spain Spain
    Es un lugar excepcional, una inmersión en medio de la selva, todo pensado para el disfrute, con excelentes instalaciones. Trato personalizado y perfecto. Habitaciones confortables en un espacio único, aunque está pensado para parejas, nosotros...
  • Edgar
    Mexico Mexico
    Mucha naturaleza, tranquilidad, limpieza, es como lo ves en las fotos + detalles que son agradables que no se ven en las fotos, la atención es excelente, lo recomiendo mucho.

Property surroundings

Restaurants
1 restaurant on site

  • Restaurante del Alma
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner

Resort facilities of Alma Maya Resort - Riviera Maya
Great facilities! Review score, 9.4

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Non-smoking rooms
  • Spa and wellness centre
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • Garden view
  • View

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Private pool
  • Patio
  • Terrace
  • Garden

Kitchen

  • Dining table
  • Coffee machine

Activities

  • Archery
  • Themed dinner nights
    Additional charge
  • Movie nights
  • Table tennis

Living Area

  • Dining area

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Invoice provided
    • Private check-in/check-out
    • Luggage storage
    • Express check-in/check-out
    • 24-hour front desk

    Entertainment and family services

    • Board games/puzzles

    Cleaning services

    • Daily housekeeping

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • 24-hour security
    • Safety deposit box

    General

    • Shuttle service
      Additional charge
    • Adult only
    • Air conditioning
    • Non-smoking throughout
    • Soundproofing
    • Private entrance
    • Soundproof rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Outdoor swimming pool
    Free!

    • Open all year
    • Adult only
    • Pool with view

    Wellness

    • Yoga classes
    • Fitness
    • Massage chair
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa facilities
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge

    Languages spoken

    • English
    • Spanish

    House rules
    Alma Maya Resort - Riviera Maya takes special requests - add in the next step!

    Check-in
    From 15:00 to 17:00
    Check-out
    From 11:00 to 14:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of US$500 is required on arrival. That's about £402. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Cards accepted at this property
    American ExpressVisaMastercardCash is not accepted

    The fine print
    Need-to-know information for guests at this property

    A damage deposit of US$500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Alma Maya Resort - Riviera Maya

    • Alma Maya Resort - Riviera Maya offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Massage
      • Table tennis
      • Back massage
      • Movie nights
      • Full body massage
      • Spa facilities
      • Head massage
      • Archery
      • Fitness
      • Spa/wellness packages
      • Foot massage
      • Themed dinner nights
      • Massage chair
      • Swimming Pool
      • Hand massage
      • Yoga classes
      • Neck massage
      • Couples massage
    • Alma Maya Resort - Riviera Maya is 16.8 miles from the centre of Puerto Morelos. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Alma Maya Resort - Riviera Maya include:

      • Double
      • Suite
    • Alma Maya Resort - Riviera Maya has 1 restaurant:

      • Restaurante del Alma
    • The prices at Alma Maya Resort - Riviera Maya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Alma Maya Resort - Riviera Maya is from 15:00, and check-out is until 14:00.

    • Guests staying at Alma Maya Resort - Riviera Maya can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • À la carte
    • Yes, there is a hot tub. You can find out more about this and the other facilities at Alma Maya Resort - Riviera Maya on this page.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.