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Well situated in Puebla, Hotel 5 de Mayo has air-conditioned rooms with free WiFi, free private parking and room service. Among the various facilities of this property are a fitness center, a terrace and a restaurant. The property provides a 24-hour front desk, a concierge service and currency exchange for guests. All rooms at the hotel come with a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. At Hotel 5 de Mayo all rooms have bed linen and towels. Guests at the accommodation can enjoy a continental or a vegetarian breakfast. Popular points of interest near Hotel 5 de Mayo include Puebla Convention Center, Biblioteca Palafoxiana and Estadio Olímpico Ignacio Zaragoza. Hermanos Serdán International Airport is 14 miles from the property.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 queen bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
9.3
Location
8.9
Free Wifi
7.6
High score for Puebla
Select topics to read reviews:

Guests who stayed here loved

  • Aldo
    Netherlands Netherlands
    the room is quite spacy and clean, very good breakfast.
  • Suzanne
    Mexico Mexico
    The room was spacious, clean and comfortable. There was a parking space just below, so we had easy access to our vehicle and the included breakfast was great.
  • Meeks
    United States of America United States of America
    Spacious room. Friendly staff ..good breakfast, wonderful pool,
  • Argenis
    United States of America United States of America
    I loved the room it’s bigger than what I am usually accustomed too. Breakfast was awesome. Rooms were clean
  • Rob
    Canada Canada
    The rooms are spacious and comfortable. The location is reasonable, but not as close to the Zocalo as some other hotels. Great parking.
  • Alma
    United States of America United States of America
    Very comfortable, nice staff, and delicious breakfast.
  • Jamar
    United States of America United States of America
    location and size of room was great, breakfast was very nice, not a buffet but a sit down breakfast, was very nice.
  • Lisa
    United States of America United States of America
    We loved having a room with a parking spot under cover just below us. Room was super clean, breakfast was very good and Alfonso the concierge was fabulous. We were super happy with this place given the affordability and cleanliness. We walked both...
  • Miguel
    United States of America United States of America
    Excellent rooms easy access...Excellent breakfast.. Parking 👍🏻
  • Paul
    Canada Canada
    Large comfortable room and streaming services are available on the Smart TV. Breakfast was decent. Location is fine, as it’s an easy 15 minute walk to the centre.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do you offer free parking? We have a car. How close are you to local attractions.

    ¡hi! We offer free parking for all our guests, we also have rooms with their own parking space. We remain at your service for any clarification.
    Answered on 20 April 2022
  • Tienen servicio de transporte del aeropuerto de Mexico a hotel?

    Hola buen día contamos con transportación con costo adicional.
    Answered on 10 June 2021
  • Que tan seguro es para caminar en la noche ?

    Sobre la avenida principal no es recomendable , pero se puede hacer y en definitiva no por las calles de al rededores , lo mas recomendable seria que ..
    Answered on 9 September 2023
  • Buenas tardes, el hotel cuenta con gimnasio incluido?

    El hotel cuenta con un gimnasio que abre a las 9 de la mañana y cierra antes de las 10 de la noche. El acceso al mismo no tienen costo adicional.
    Answered on 13 October 2021
  • Is there a refrigerator and freezer for our food?

    Goodnight An apology we do not have a minibar in rooms
    Answered on 9 December 2020
  • I am with a booking for this hotel but is it true that there are no children allowed?

    Sera un placer atender a usted y a su familia.
    Answered on 14 December 2020
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern • Romantic

Amenities of Hotel 5 de Mayo
Great facilities! Review score, 9.2

Most popular amenities
  • Free parking
  • Free Wifi
  • Family rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
  • Extra long beds (> 6.5 ft)
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Private entrance
  • Packed lunches
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Hearing accessible
  • Bathroom emergency cord
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules
Hotel 5 de Mayo takes special requests – add in the next step!

Check-in
From 3:00 PM to 5:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 3:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel 5 de Mayo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel 5 de Mayo

  • Hotel 5 de Mayo is 0.8 miles from the center of Puebla. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel 5 de Mayo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Hotel 5 de Mayo is popular with guests booking family stays.

  • Check-in at Hotel 5 de Mayo is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Hotel 5 de Mayo can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
  • Hotel 5 de Mayo has 1 restaurant:

    • Restaurante #1
  • Room options at Hotel 5 de Mayo include:

    • Double
    • Twin
    • Twin/Double
    • Suite
  • Hotel 5 de Mayo offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Head massage
    • Foot massage
    • Full-body massage
    • Back massage
    • Hand massage
    • Couples' massage
    • Fitness
    • Neck massage