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In a prime location in Playa del Carmen, Hotel 12 BEES by Kavia offers air-conditioned rooms, an outdoor swimming pool, free WiFi and a terrace. This 3-star hotel offers a bar. The property is non-smoking and is set 1.5 km from Playacar Beach. At the hotel, every room has a desk, a flat-screen TV, a private bathroom, bed linen and towels. The units feature a wardrobe. Hotel 12 BEES by Kavia offers an à la carte or American breakfast. Staff at the 24-hour front desk speak English and Spanish. ADO International Bus Station is 1.2 km from the accommodation, while Playa del Carmen Maritime Terminal is 1.5 km from the property. Cozumel International Airport is 34 km away, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 8.5

Breakfast info

American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 double bed
2 single beds
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.3
Cleanliness
8.6
Comfort
8.6
Value for money
8.6
Location
8.5
Free WiFi
8.2
Select topics to read reviews:

Guests who stayed here loved

  • Jane
    United Kingdom United Kingdom
    Very comfortable room with fan and air con. Lovely rooftop with nice lounge area and two pools. Very helpful staff.
  • Lou
    France France
    Everything! So much that I came several times and extended my stay several times also ! The big rooms, the comfortable beds, hot water,... The rooftop with pools and bar. Special thanks to Jonathan at the reception who always went above and beyond...
  • Fern
    Australia Australia
    Excellent value for a 3⭐️hotel Good security with access through one monitored glass door into an entrance building before entering the property Great rooftop pool with restaurant Comfortable bed in good sized bedroom Clean And of course lovely...
  • Mathilde
    United Kingdom United Kingdom
    The staff was very helpful and friendly. The bed is very comfy.
  • Jose
    Switzerland Switzerland
    Very good value for money. Triple room was excellent. Staff very good an friendly,
  • Trent
    Australia Australia
    Nice rooftop bar/ restaurant with 2 rooftop pools. Good value, nice room and sort walk to the main street. .
  • Jeffrey
    Netherlands Netherlands
    Great location, friendly staff, the hotel is well maintained and clean!
  • Cz
    Thailand Thailand
    The location is good near the bus terminal and hyper market. Value for money.
  • Jennifer
    United Kingdom United Kingdom
    Comfy bed, safe, easy check in. You will like it here. I came here after a bad experience in a different place and it provided a safe haven for me.
  • Nabil
    Canada Canada
    This hotel is located about a 20 min walking radius from everywhere I wanted to go to in PDC. It was just a few minutes from 5th Avenue which was great for night clubs, minutes from grocery stores and their best restaurant (El Fogon) where I ate...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Hi, Do you have private parking available for tomorrow evening? We are looking to stay from Tuesday PM to Wed am. Secure parking is necessary. Thanks

    Yes we do, it will be our plesure to have you!
    Answered on 9 November 2021
  • Hola! Is it possible to check in after midnight?

    Hi! yes it is possible:
    Answered on 25 February 2022
  • Que incluye el desayuno?

    plato de frutas con yogurt natural y granola, omelette jamon y queso, fritos o a la mexicana, acompañado de papa hash brown y salchicha española o hot..
    Answered on 18 August 2022
  • Hi, is it possible to check out later as my flight is not until the evening, thank you

    Check out its at 3pm but, we can stor your bags till you are ready to go.
    Answered on 23 February 2022
  • Hola se puede check in a las 8 de la noche?

    Si, los hararios de check- in son apartir de las 3:00pm
    Answered on 29 July 2022
  • saludos. is it possible to get a small refrigerator in the room?

    Hello good morning. Dear: The rooms do not have a minibar.
    Answered on 12 March 2023
  • Still looking?

Hotel surroundings

Facilities of Hotel 12 BEES by Kavia
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Terrace
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Room Amenities
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Coffee house on site
  • Kid meals
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
Business facilities
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Tile/marble floor
  • Private entrance
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun umbrellas
Wellness
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
Languages spoken
  • English
  • Spanish

House rules
Hotel 12 BEES by Kavia takes special requests - add in the next step!

Check-in
From 15:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

When booking 3 rooms or more, different policies and additional supplements may apply.

Please inform Hotel 12 BEES by Kavia in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area and guests may experience noise.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel 12 BEES by Kavia

  • Guests staying at Hotel 12 BEES by Kavia can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • American
    • À la carte
  • Check-in at Hotel 12 BEES by Kavia is from 15:00, and check-out is until 12:00.

  • The prices at Hotel 12 BEES by Kavia may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel 12 BEES by Kavia is 450 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is just 0.7 miles from Hotel 12 BEES by Kavia. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel 12 BEES by Kavia include:

    • Double
    • Family
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel 12 BEES by Kavia offers the following activities / services (charges may apply):

    • Swimming Pool
    • Manicure
    • Make up services
    • Hair styling
    • Facial treatments
    • Hair cut
    • Hair treatments
    • Pedicure
    • Beauty Services
    • Hair colouring
    • Waxing services