Grand Emperor Hotel is located along Avenida Comercial De Macau, beside Yaohan Department Store. It offers modern accommodation with 3 restaurants and a casino. Fully air-conditioned, the spacious guestrooms feature elegant decor and furnishings. Each room is equipped with a flat-screen TV with cable channels. Guests can visit the Emperor Palace Casino in the hotel. The Royal Kitchen serves an international cuisine. Chinese cuisine can be tasted at Grand Emperor Court, while the Majestic Robatayaki offers Japanese dishes.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Asian, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 extra-large double bed
2 single beds
or
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 large double bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
9.3
Facilities
7.9
Cleanliness
8.8
Comfort
8.8
Value for money
8.1
Location
8.5
Free WiFi
8.3

Select topics to read reviews:

Guests who stayed here loved

  • Jly
    Malaysia Malaysia
    Great location near the central Macau. Rooms were sold at 4-star price with five-star comfort and amenities. If you don’t mind tacky interior design and being in a casino, it’s a good deal.
  • Danny
    Belgium Belgium
    The room itself was excellent, of high standard e.g. with electric curtains. Location is close to Lisboa Hotel and other high profile hotels/casinos. Staff is also helpfull and friendly.
  • Sok
    United Kingdom United Kingdom
    Very central location. Good value breakfast. Large room and comfy bed.
  • Linda
    Philippines Philippines
    Room was very nice comfortable and clean...Over looking..staff are friendly location close to shopping mall park and Supermarket. ..🙂👍
  • Youngroc
    South Korea South Korea
    깨끗하고 친절해요 다만 보증금이 있어서 그게 좀 불편 했어요 아직 환급이 안되었고 돌아온 이후라 환급이 안되면 어떻게 해야 될까 걱정입니다
  • Ancora
    China China
    地理位置非常优越,下楼就有商场、便利店、餐厅、巴士站。整体很舒适,虽然某些设备稍显陈旧,但总体是很干净整洁的。

Hotel surroundings

Restaurants
3 restaurants on site

  • Grand Emperor Court
    • Cuisine
      Chinese
  • Royal Kitchen
    • Cuisine
      International
    • Ambiance
      Family friendly
  • Royal Robatayaki
    • Cuisine
      Japanese

Facilities of Grand Emperor Hotel

Most popular facilities

  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Private parking
  • 3 restaurants
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests
  • Breakfast

Activities

  • Casino

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Breakfast in the room

Internet
WiFi is available in the business centre and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs MOP 25 per hour.

  • Parking garage

Reception services

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Shared lounge/TV area
  • Air conditioning
  • Car hire
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Languages spoken

  • English
  • Chinese

House rules
Grand Emperor Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MOP 500 is required on arrival. That's about £50. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

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The credit card used for booking must be presented upon check-in. The name of the credit card must match the guest's name checking in.

====

If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival:

1) Authorisation letter with cardholder's signature

2) Copy of the cardholder's card (front and back of card with cardholder's signature)

====

Name changes are strictly prohibited for non-refundable bookings and within the hotel's cancellation policy.

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Please note that breakfast is not included for child under 12 years old who stays free of charge using existing beds.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Emperor Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MOP 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Grand Emperor Hotel

  • The prices at Grand Emperor Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Grand Emperor Hotel offers the following activities / services (charges may apply):

    • Casino
  • Grand Emperor Hotel is 0.9 miles from the centre of Macau. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Grand Emperor Hotel is popular with guests booking family stays.

  • Check-in at Grand Emperor Hotel is from 15:00, and check-out is until 12:00.

  • Guests staying at Grand Emperor Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 2.5).

    Breakfast option(s) include:

    • Asian
    • American
    • Buffet
  • Grand Emperor Hotel has 3 restaurants:

    • Royal Robatayaki
    • Grand Emperor Court
    • Royal Kitchen
  • Room options at Grand Emperor Hotel include:

    • Double
    • Family
    • Twin/Double
    • Suite
    • Twin