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Located in Mombasa, Hotel Sapphire features a bar, free WiFi throughout the property and an outdoor swimming pool. Guest rooms is equipped with free toiletries and a desk. The rooms are fitted with a flat-screen TV, and selected rooms also offer a balcony. The rooms include a seating area. This hotel has air-conditioned rooms with a private bathroom. A continental breakfast is available each morning at the hotel. The property also has BBQ facilities on site. The 24-hour front desk can offer helpful tips for getting around the area. Moi International Airport is 8 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Travelbook Hotels
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.8)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.5
Facilities
8.5
Cleanliness
9.0
Comfort
8.9
Value for money
8.7
Location
8.8
Free WiFi
8.8
High score for Mombasa
Select topics to read reviews:

Guests who stayed here loved

  • D
    David
    Kenya Kenya
    Breakfast offered wide options. Staff is very attentive and strives to make your stay pleasant. Pool restaurant offers wide choice of food and drinks. They gave us a free room upgrade. Breakfast offered a good choice of warm and cold food....
  • Sami
    Finland Finland
    We had a wonderful stay at Hotel Sapphire in Mombasa. The hotel staff was very friendly and helpful, providing various recommendations to make our stay unforgettable. Thanks to Laureen we had a little private tour with a driver who navigated...
  • George
    Ireland Ireland
    Spacious and comfortable room, very clean. Staff very friendly and welcoming. Good central location, only short drive to airport. Outdoor dining area near pool. Live entertainment.
  • Proscovia
    Uganda Uganda
    I loved the fact that staff know what they are doing and they made me feel welcome all the way
  • Robert
    United Kingdom United Kingdom
    The staff were very friendly and super helpful. We particularly enjoyed our impromptu Swahili lessons on arrival!
  • James
    United Kingdom United Kingdom
    The welcome, the check in, the staff were very helpful. The room service was exceptional
  • Patrick
    Switzerland Switzerland
    although my wife and I ate out most of the time, we did order dinner to be brought to the room and that was very well prepared. the staff is kind, attentive and very welcoming. They made me feel like it was their favorite customer at all...
  • Salam
    Kenya Kenya
    The customer service desk, reception and all the staffs are offering amazing hospitality service.
  • Claire
    Kenya Kenya
    The staff are very pleasant and easy going. They are quick to sort out issues arising and communicate in advance of any changes to be done The food was amazing - kudos to the chef(s) The rooms are cozy ,very neat and clean. This is definitely a...
  • Simone
    Italy Italy
    Great staff and organisation, good pool situation with bar even if the pool is actually small

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Can you send transportation to the airport

    Yes we can
    Answered on 4 December 2019
  • Hi Breakfast is included?

    Hello, that depends with the meal plan you have choose, in our site we have bed only and bed and breakfast options
    Answered on 18 January 2024
  • Good afternoon I was asking about one room price range Am a Mombasa resident i would like come spend a day with my wife Kindly waiting for your reply

    Thank you for your interest in Hotel Sapphire Double room is Ksh. 8,000/= Visit the Hotel for amazing offers and Discounts
    Answered on 22 October 2019
  • Hi! This is dr Michael who works at oltalet tours and travel! I am looking for a booking next month for my clients. 2 kids 8yrs and 13 yrs.Mom, 2 boys

    Dear Michael, Greetings and thank you for the booking. Kindly note below rate that apply for a family of 1 adult and 2 kids (8 and 13 yrs): Bed and br..
    Answered on 24 August 2023
  • Hello ! I keep gettiNg an error message when i try to book with booking. Am looking for 1night oct 3-4.

    Hello, apologies about that. If it's possible you can kindly book as a walk in guest, we have availablity for those dates.
    Answered on 3 October 2023
  • Do you allow for group meeting over a cup of tea/coffee? We would like to visit on Sunday afternoon

    Yes we do allow group meetings... Visit the Hotel for more information
    Answered on 20 December 2019
  • Still looking?

Hotel surroundings

Facilities of Hotel Sapphire
Great facilities! Review score, 8.5

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • View
Outdoors
  • Balcony
Room Amenities
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Wake-up service
  • 24-hour front desk
Safety & security
  • Safety deposit box
General
  • Tile/marble floor
  • Carpeted
  • Fan
  • Non-smoking rooms
  • Air conditioning
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Swahili

House rules
Hotel Sapphire takes special requests - add in the next step!

Check-in
From 12:00 to 21:00
Check-out
Until 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 years
Extra bed upon request
Free
4 - 12 years
Extra bed upon request
US$45 per child, per night
13+ years
Extra bed upon request
US$75 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardCash is not accepted

FAQs about Hotel Sapphire

  • Hotel Sapphire is 850 yards from the centre of Mombasa. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Sapphire is from 12:00, and check-out is until 10:30.

  • Room options at Hotel Sapphire include:

    • Double
    • Suite
  • Hotel Sapphire offers the following activities / services (charges may apply):

    • The prices at Hotel Sapphire may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.