Mercure Nairobi Upper Hill
Mercure Nairobi Upper Hill
- City view
- Free WiFi
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
Each one of our experienced members of staff is dedicated to providing a service that makes your stay unique, Thanks to their genuine sense of hospitality and their attention to every detail, they offer personalized service, going beyond guests' needs." Mr Gerard MOUTOU, Hotel Manager. Mercure Nairobi Upper Hill is located in the financial district, surrounded by banks, international corporate companies, and Embassies and in close proximity to the Jomo Kenyatta International Airport. The hotel complex features a lounge bar, all-day dining restaurant, a gym and a heated outdoor pool. Conference facilities for meetings, events, and conferences for small to large groups. Located just 15 minutes from JKIA and close to Nairobi CBD, Mercure Nairobi is in the heart of the fast-growing business district of Upper Hill, perfect for enjoying a Kenyan safari or business trip. Discover Nairobi National Park, just 24 min from the Hotel.
Couples particularly like the location — they rated it 8.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Airport shuttle
- Free WiFi
- Fitness centre
- Free parking
- Restaurant
- Non-smoking rooms
- Room service
- Tea/coffee maker in all rooms
- Bar
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Guests who stayed here loved
Jason
United Kingdom“Excellent facilities and great staff who could not be more helpful. would definitely book again if/when I am travelling to Nairobi.”
Gabrielle United Kingdom“The first person we met on reception was very kind, welcoming and attentive - recognised that he had us waiting due to another customer preceding us - so he apologised for the delay (not his fault as he was alone serving customers), brought us...”
George
Canada“Really helpful staff, issues with wifi was resolved. Was at a convenient location for my business trip. Breakfast was good with great service culture – from front desk, rooms, dining and security (who helped me call my uber when it was waiting...”- AAngelo
Italy“High quality rooms, high quality breakfast, and extremely professional staff. A special mention goes to Veronica, who kindly satisfied any request about my accomodation and travel necessities.” 
Khairuddin
Malaysia“My daily breakfast is very good with variety of choices of food.”
Brian
Switzerland“Very nice hotel and some of the conference events were held there and very well run.”
Simon
Netherlands“Ontbijt was ala-card and perfectly served with more than enough choice. All staff were very friendly and helpful. Rate for late check-out and early check-in was reasonable”- C
Nigeria“It was clean and well-run, and the staff were always pleasant and hospitable” - Muhigirwa
Rwanda“What I liked the most about this hotel was the exceptional service from the staff, who were consistently attentive and friendly, ensuring all my needs were met throughout my stay.” - Grace
Kenya“The reception team is excellent, especially Nicolas, always checking on me. I had sprained ankles upon arrival and he helped me get my medicine delivered to my room timely. Restaurant I like the ambiance feels warm and relaxing, rooms great and...”
Hotel surroundings
Restaurants1 restaurant on site
- Bizari
- CuisineAfrican • Local • International • European
- Open forBreakfast • Lunch • Dinner
- AmbianceModern
- Dietary optionsHalal
Facilities of Mercure Nairobi Upper Hill
Most popular facilities
- Airport shuttle
- Free WiFi
- Fitness centre
- Free parking
- Restaurant
- Non-smoking rooms
- Room service
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bath
- Shower
Bedroom
- Linen
- Wardrobe or closet
Outdoors
- Outdoor furniture
- Sun terrace
Kitchen
- Dining table
- Electric kettle
- Refrigerator
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Cooking classAdditional charge
- Game drivesAdditional charge
Living Area
- Dining area
- Seating Area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingFree public parking is possible on site (reservation is not needed).
- Parking garage
- Accessible parking
Reception services
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Entertainment and family services
- Kids' outdoor play equipment
- Board games/puzzles
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle service
- Carbon monoxide detector
- Shared lounge/TV area
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Tile/marble floor
- Soundproofing
- Laptop safe
- Packed lunches
- Carpeted
- Soundproof rooms
- Lift
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Accessibility
- Auditory guidance
- Visual aids: Braille
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Wellness
- Fitness centre
Languages spoken
- Arabic
- English
- French
- Swahili
House rulesMercure Nairobi Upper Hill takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Please inform Mercure Nairobi Upper Hill in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
FAQs about Mercure Nairobi Upper Hill
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Mercure Nairobi Upper Hill is 0.7 miles from the centre of Nairobi. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Mercure Nairobi Upper Hill is from 14:00, and check-out is until 11:00.
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Room options at Mercure Nairobi Upper Hill include:
- Double
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Guests staying at Mercure Nairobi Upper Hill can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).
Breakfast option(s) include:
- Continental
- Vegetarian
- Halal
- Buffet
- À la carte
- Breakfast to go
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The prices at Mercure Nairobi Upper Hill may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Mercure Nairobi Upper Hill offers the following activities / services (charges may apply):
- Fitness centre
- Game drives
- Cooking class
-
Mercure Nairobi Upper Hill has 1 restaurant:
- Bizari
