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Located in Kisumu, 4.9 miles from Kisumu Museum, Best Western Kisumu Hotel provides accommodations with a garden, free private parking, a shared lounge and a terrace. Each room at the 4-star hotel has city views, and guests can enjoy access to a bar and to barbecue facilities. The property has a 24-hour front desk, airport transportation, room service and free WiFi. The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a fridge, a minibar, a safety deposit box, a TV, a balcony and a private bathroom with a shower. A seating area is available to all guests, while some rooms come with a Blu-ray player. All guest rooms feature a closet. Guests at Best Western Kisumu Hotel can enjoy a buffet or a continental breakfast. At the accommodation you'll find a restaurant serving African, American and Pizza cuisine. Dairy-free, halal and kosher options can also be requested. Best Western Kisumu Hotel has a playground. The area is popular for cycling, and car rental is available at the hotel. Ndere Island National Park is 27 miles from Best Western Kisumu Hotel, while Kakamega Forest Station is 30 miles away. Kisumu International Airport is 3.7 miles from the property.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

Breakfast Info

Continental, Buffet

Free private parking available at the hotel


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Availability

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Guest reviews

Categories:

Staff
9.2
Facilities
8.3
Cleanliness
8.6
Comfort
8.7
Value for money
8.5
Location
7.9
Free Wifi
8.8
High score for Kisumu

Select topics to read reviews:

Guests who stayed here loved

  • Gerald
    the United States the United States
    Staff and management were very kind and generous, accommodating
  • Tumpeyo
    Kenya Kenya
    Breakfast was great and the staff went out of their way to get it ready way before their regular time because I was checking out pretty early.
  • Julie
    the United Arab Emirates the United Arab Emirates
    The shower was abit hot and you could not regulate so the water most of the time was so hot.
  • Joy
    the United States the United States
    The staff was courteous and very helpful. Rooms clean. Water was nicely warm. Staff clearly explained all the appliances and were very patient with me with check out times. Will definitely recommend this place.
  • Ni
    the United States the United States
    Staffed by professionals, with above par amenities. The food was excellent. Breakfast served both indoors and outdoors. Excellent chef and well stocked bar!
  • Munanie
    Kenya Kenya
    The ambiance, the bed was very comfortable, and the breakfast was a delight to wake up to.
  • Kyle
    the United States the United States
    I LOVED the staff. Each and everyone was more than pleasant. They all showed concern for my needs, wants and more. They were all very polite and nice starting from the first time and stepped on the property to the time I left and every moment...
  • Martha
    Kenya Kenya
    The speed during check in especially since we arrived tired and dusty,the food was fresh and flavorful,they assisted as with extra travel tissue since my sons had a cold,thorough orientation of hotel and facilities:),the staff were really...
  • Michael
    the United States the United States
    The staff was excellent. Their attention to providing exceptional customer service far exceeded my expectations. Especially that from manager Jacqueline. I would recommend all travelers to visit this location.
  • Danette
    Niger Niger
    Loved our stay here. All the staff was genuinely friendly and were all interested in our comfort and satisfaction, whether the guard at the gate or the manager. The included breakfast was great, both when we ordered ala carte, or the buffet....

Hotel area info

Restaurants
1 Restaurant On Site

  • MIKIYA
    • Cuisine
      African • American • Pizza • Asian • International • European
    • Open for
      Breakfast • Brunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Halal • Kosher • Vegan • Gluten-free • Dairy-free

Amenities of Best Western Kisumu Hotel
Great facilities! Review score, 8.3

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Free parking
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Guest bathroom
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet

View

  • City view
  • Garden view
  • Lake view

Outdoors

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • BBQ facilities
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Cleaning products
  • Dryer
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
  • Themed dinners
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
  • Evening entertainment
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Cycling
  • Hiking
    Additional chargeOff-site
  • Karaoke
  • Playground
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Blu-ray player
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Baby safety gates
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Baby safety gates
  • Child safety socket covers

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Mosquito net
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Car rental
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Spa

  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge

Languages Spoken

  • English

House rules
Best Western Kisumu Hotel takes special requests – add in the next step!

Check-in
From 12:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscoverCarte BlancheCash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Best Western Kisumu Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Best Western Kisumu Hotel

  • The prices at Best Western Kisumu Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Best Western Kisumu Hotel has 1 restaurant:

    • MIKIYA
  • Guests staying at Best Western Kisumu Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Yes, Best Western Kisumu Hotel is popular with guests booking family stays.

  • Best Western Kisumu Hotel offers the following activities/services (charges may apply):

    • Massage
    • Cycling
    • Hiking
    • Playground
    • Fishing
    • Karaoke
    • Golf course (within 2 miles)
    • Evening entertainment
    • Couples' massage
    • Happy hour
    • Neck massage
    • Movie nights
    • Entertainment staff
    • Live music/Performance
    • Back massage
    • Water sports facilities on site
    • Hand massage
    • Tour or class about local culture
    • Foot massage
    • Bike tours
    • Head massage
    • Live sports events (broadcast)
    • Full-body massage
    • Walking tours
    • Themed dinners
  • Check-in at Best Western Kisumu Hotel is from 12:00 PM, and check-out is until 10:00 AM.

  • Room options at Best Western Kisumu Hotel include:

    • Double
    • Suite
  • Best Western Kisumu Hotel is 2.9 miles from the center of Kisumu. All distances are measured in straight lines. Actual travel distances may vary.