You might be eligible for a Genius discount at Acacia Premier Hotel. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Featuring free WiFi and a spa center, Acacia Premier Hotel offers accommodations in Kisumu, close to West End Mall. The hotel has a terrace with an outdoor pool and offers views of Lake Victoria. Each room has a flat-screen TV. All rooms have a seating area where you can relax. Some units feature views of the lake. Each room comes with a private bathroom with a bath or shower, with slippers and free toiletries provided. The hotel has an outdoor bar and grill restaurant, a coffee lounge, an all-day dining restaurant and an indoor bar. There is a fitness center, a 24-hour front desk and free private parking is available on site. The property is close to West End Mall and Kisumu International Airport is 10 minutes away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Travelbook Hotels
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (9.0)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 twin beds
1 queen bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
2 twin beds
2 twin beds
1 full bed
1 full bed
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.6
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
7.7
Location
9.0
Free Wifi
7.5
High score for Kisumu

Select topics to read reviews:

Guests who stayed here loved

  • Selline
    United States of America United States of America
    The staff was nice and Friendly....were on point for any issues we had. Victor and Sally were awesome at the front desk. During breakfast Vincent was an amazing waiter...helped with the little things that most people would deem small. Very...
  • Claris
    United Arab Emirates United Arab Emirates
    Thanks for the upgrade and flowers surprise :) Our honeymoon was great :)
  • Feral
    Uganda Uganda
    Hotel is good. Staff friendly. Customer care desk was very helpful.
  • E
    Edward
    United States of America United States of America
    Great Staff with willingness to go above needs to help. All in one Property, shopping relaxation and good views
  • Lucien
    Germany Germany
    Perfect location;clean well dressed Staff and very hospitable.
  • Bruce
    United Kingdom United Kingdom
    Very friendly and welcoming staff. Excellent facilities and very good food.
  • Oluseyi
    United Kingdom United Kingdom
    Breakfast was really awesome, variety selection of food, always served by the the jovial short waiter who is very professional and always made everybody was satisfied and the housekeeper was also of great help
  • Martin
    Kenya Kenya
    BREAKFAST WAS AMAZING.. GOOD LOCATION GOOD BAR & GRILL AREA
  • Leslie
    Greece Greece
    The rooms were clean and quiet, beds were comfortable, food was delicious.
  • 윤식
    Kenya Kenya
    Breakfast is well prepared. Staffa are friendly n kind. Especially Damaris fully suported me to find my id card. Tks.

Hotel area info

Restaurants
4 Restaurants On Site

  • Cafe Acacia -All day dining
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
  • Cafe Acacia -All Day Dining
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
  • Cafe Acacia and Aqua Pool bar and grill
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
  • Aqua Pool Bar and Grill
    • Cuisine
      African • Local • International • Grill/BBQ
    • Ambience
      Family-friendly • Modern

Amenities of Acacia Premier Hotel
Great facilities! Review score, 8.4

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Fitness center
  • 4 restaurants
  • Spa
  • Room service
  • Bar

Bathroom

  • Bathtub or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors

  • Outdoor furniture
  • Terrace

Activities

  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Evening entertainment

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Mosquito net
  • Wake-up service
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

    Spa

    • Kids' pool
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center

    Languages Spoken

    • English

    House rules
    Acacia Premier Hotel takes special requests – add in the next step!

    Check-in
    From 2:00 PM to 11:30 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 5:00 AM to 11:00 AM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 16 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 1 years
    Extra bed upon request
    $121 per child, per night
    Crib upon request
    Free
    2 - 11 years
    Extra bed upon request
    $121 per child, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Acacia Premier Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    FAQs about Acacia Premier Hotel

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Room options at Acacia Premier Hotel include:

      • Double
      • Twin
      • Suite
    • The prices at Acacia Premier Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Acacia Premier Hotel is from 2:00 PM, and check-out is until 11:00 AM.

    • Acacia Premier Hotel offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Massage
      • Evening entertainment
      • Live music/Performance
      • Aerobics
      • Live sports events (broadcast)
      • Swimming pool
    • Yes, Acacia Premier Hotel is popular with guests booking family stays.

    • Acacia Premier Hotel has 4 restaurants:

      • Cafe Acacia -All day dining
      • Cafe Acacia and Aqua Pool bar and grill
      • Cafe Acacia -All Day Dining
      • Aqua Pool Bar and Grill
    • Acacia Premier Hotel is 3.7 miles from the center of Kisumu. All distances are measured in straight lines. Actual travel distances may vary.