Offering mountain views, Wakamatsuya in Zao Onsen provides accommodation, an open-air bath, a garden, a terrace, a bar and a shared lounge. This ryokan features free private parking and a 24-hour front desk. The accommodation offers a hot spring bath, hot tub, traditional restaurant and free WiFi. The ryokan will provide guests with air-conditioned units with a wardrobe, a kettle, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. For added convenience, the property can provide towels and linens for a supplement. The units are equipped with heating facilities. Guests at the ryokan can enjoy an Asian breakfast. There is a coffee shop, and a minimarket is also available. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Guests at Wakamatsuya will be able to enjoy activities in and around Zao Onsen, like hiking. Skiing and cycling can be enjoyed nearby, while a car rental service, ski-to-door access and a ski pass sales point are also available on-site. Zao Onsen Ski Resort is 300 metres from the accommodation. Yamagata Airport is 35 km away.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zao Onsen, this property has an excellent location score of 9.6

Breakfast info

Asian

Free private parking available on-site

Ski-to-door

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 futon beds
3 futon beds
6 futon beds
2 single beds
2 single beds
or
2 futon beds
2 single beds
or
3 futon beds
2 single beds
and
2 futon beds
2 single beds
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Guest reviews

Categories:

Staff
9.4
Facilities
9.3
Cleanliness
9.0
Comfort
9.9
Value for money
9.1
Location
9.6
Free WiFi
10
High score for Zao Onsen

Select topics to read reviews:

Guests who stayed here loved

  • Louise
    Australia Australia
    The hotel was lovely and staff were excellent. Great location and an easy walk to the ski field and village for dinner. I stayed in a traditional Japanese room and the view of the village was beautiful. The staff were always helpful and very...
  • Constance
    Singapore Singapore
    The ryokan provides transport pick up n drop off from the Zao Onsen bus terminal. All staff from driver, front desk to dining employees were very polite, obliging and provided very good customer service. Dinners n breakfasts were excellent and...
  • Quek
    Singapore Singapore
    Nice ryokan with good view and good service staffs
  • Isaac
    Australia Australia
    A nice ryokan with a nice onsen. Very hospitable staff. The free milk/coffee/pudding service at the lounge is a nice touch, especially the fresh milk is very creamy and delicious. They served the famous Zao beef for dinner which was delicious. The...
  • Steven
    Singapore Singapore
    Very well designed and setup. close to bus terminal and walking distance (10min) to Rodeway. The meals were presented in amazing setup. Onsen little small but was great. The staff were top notch despite having some limited English.
  • Rachel
    Australia Australia
    This place is beautiful in every way. The staff were incredibly helpful and nice. The room was spacious, clean and had the most incredible view of the surrounding snowcapped mountains. Location was great. And the private bathhouse was a plus for...
  • Megumi
    Italy Italy
    温泉がとても良かったし、小さい子供と一緒だったので夕食、朝食共に個室で食事が出来たのがとても良かった。お料理もとても満足できました。
  • Takako
    Japan Japan
    接客が良く、古いなりには綺麗だった、 料理も美味しく、お部屋、備品ともに良かった。お湯がとてもいい。
  • Hiromi
    Japan Japan
    温泉が凄ぶる良かった。スタッフの皆さん、どの方も親切に対応下さった。地域の食材が多く、どれも美味しかった。過度な設備もなく、丁度良い感じが居心地良かった。また宿泊したい。
  • Koichi
    Japan Japan
    朝食、夕食共に満足 器が素敵でした 子ども連れがいなかったのか うるさくなく静かにゆっくりできました

Property surroundings

Restaurants
1 restaurant on site

  • 和食レストラン
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner
    • Ambiance
      Traditional

Facilities of Wakamatsuya
Great facilities! Review score, 9.3

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Family rooms
  • Facilities for disabled guests
  • Room service
  • Free WiFi
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet

View

  • Mountain view
  • View

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Tatami (traditional Japanese flooring)
  • Clothes rack

Ski

  • Ski-to-door access
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage

Activities

  • Live sport events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Temporary art galleries
  • Badminton equipment
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Invoice provided
    • Concierge service
    • Luggage storage
    • 24-hour front desk

    Entertainment and family services

    • Board games/puzzles

    Cleaning services

    • Daily housekeeping

    Business facilities

    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key access
    • 24-hour security
    • Safety deposit box

    General

    • Shuttle service
    • Minimarket on site
    • Shared lounge/TV area
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Heating
    • Car hire
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Wake up service/Alarm clock
    • Room service

    Accessibility

    • Toilet with grab rails
    • Wheelchair accessible
    • Entire unit wheelchair accessible
    • Upper floors accessible by stairs only
    • Upper floors accessible by elevator

    Wellness

    • Full body massage
    • Hand massage
    • Head massage
    • Foot massage
    • Neck massage
    • Back massage
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge

    Languages spoken

    • English
    • Japanese

    House rules
    Wakamatsuya takes special requests - add in the next step!

    Check-in
    From 15:00 to 18:00
    Check-out
    Until 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit cardCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests must be quiet between 22:00 and 07:00.

    The fine print
    Need-to-know information for guests at this property

    Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

    To use the property's free shuttle from Zao Onsen Bus Terminal and Zao Onsen Ski Resort's Uwanodai and Yokokura slopes, please call upon arrival at the station/ski slopes. Contact details can be found on the booking confirmation.

    Please inform the property in advance if guests have any food allergies or dietary needs.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 22:00:00 and 07:00:00.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about Wakamatsuya

    • The prices at Wakamatsuya may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Wakamatsuya include:

      • Twin
      • Triple
      • Family
      • Suite
    • Wakamatsuya has 1 restaurant:

      • 和食レストラン
    • Yes, there is a hot tub. You can find out more about this and the other facilities at Wakamatsuya on this page.

    • Check-in at Wakamatsuya is from 15:00, and check-out is until 10:00.

    • Wakamatsuya offers the following activities / services (charges may apply):

      • Hot tub/Jacuzzi
      • Massage
      • Cycling
      • Hiking
      • Skiing
      • Fishing
      • Head massage
      • Open-air bath
      • Neck massage
      • Hot spring bath
      • Full body massage
      • Public Bath
      • Badminton equipment
      • Live sport events (broadcast)
      • Hand massage
      • Temporary art galleries
      • Foot massage
      • Tour or class about local culture
      • Back massage
    • Wakamatsuya is 200 yards from the centre of Zao Onsen. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Wakamatsuya is popular with guests booking family stays.