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Experience world-class service at The Ridge Hakuba Hotel & Apartments

Featuring 5-star accommodation, The Ridge Hakuba Hotel & Apartments is situated in Hakuba, 8.5 km from Tsugaike Kogen Ski Area and 45 km from Nagano Station. This aparthotel features free private parking and a lift. The aparthotel has family rooms. At the aparthotel, all units are fitted with a wardrobe. Each unit has a kettle, a flat-screen TV, a safety deposit box and free WiFi, while some rooms include a balcony. All units have a private bathroom, a hair dryer and bed linen. A bar can be found on-site. Guests at the aparthotel can enjoy skiing nearby, or make the most of the garden. Zenkoji Temple is 47 km from The Ridge Hakuba Hotel & Apartments, while Happo-One Ski Resort is less than 1 km from the property. Matsumoto Airport is 68 km away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Hakuba, this property has an excellent location score of 9.3

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
and
1 large double bed
1 extra-large double bed
and
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 single bed
Bedroom 1
1 large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 4
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 extra-large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 bunk beds
Bedroom 4
2 bunk beds
1 extra-large double bed
3 single beds
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Guest reviews

Categories:

Staff
9.3
Facilities
9.6
Cleanliness
9.7
Comfort
9.6
Value for money
8.4
Location
9.3
Free WiFi
10
High score for Hakuba

Select topics to read reviews:

Guests who stayed here loved

  • Damiens
    Japan Japan
    The room was very comfortable and near from lift station. The restaurant was excellent and staff always ready to help.
  • Jessica
    Australia Australia
    Lovely accomodation with beautiful rooms. Great location a few minutes from ski lifts and good ski hire. Really accomodating staff who provided pick up and drop off at Happo bus terminal (main transport to Hakuba Happo). Breakfast was also excellent.
  • Linda
    Australia Australia
    The Hotel is very close to the bottom of the ski field, easy walking distance with ski boots on. The staff were very efficient, nothing was a problem for them. I would definitely stay again.
  • Francesco
    United States United States
    just 5 minutes walking to the slopes. people working there are amazing!
  • Matthew
    Australia Australia
    Morning Latta was good. Breakfast should start at 7:00 am in lieu of 7:30 otherwise location and outlook excellent.
  • Michelle
    Indonesia Indonesia
    I cannot speak more highly of the Ridge. The staff are absolutely the most beautiful, hospitable, kind people. From helping us book restaurants, dropping us at destinations to helping us find nappies late at night and playing with our children...
  • Aimee
    Australia Australia
    the staff were amazing. they helped us book taxis, dinners and always went out of their way to be helpful. the room was clean and very well sized. there was a ski locker for all our things as well. we loved our stay here.
  • Ru
    Singapore Singapore
    shower was easy to use and sufficient hot water. breakfast was delicious too. restaurant and bar was great with friendly staff
  • James
    Australia Australia
    From the onset of our stay, the staff at The Ridge were incredibly accommodating and generous. They offered to pick us up from the Happo Bus Terminal (free of charge) and provided daily supermarket shuttle runs as well as delicious breakfast...
  • Stark
    United States United States
    The apartment was great, they upgraded us to a very large 3 bedroom at no extra cost. Quiet location, in woods but approx 100m from ski rental and pay for onsen. 400 m from lift and ski school drop off. Included breakfast was convenient and good.

Host Information

Company review score: 9.3Based on 27 reviews from 1 property
1 managed property

Property information

The Ridge Hakuba Hotel & Apartments ski accommodation is designed to indulge your every sense of comfort. The Western styled property incorporates spacious rooms, with floor to ceiling windows/doors and some with balconies. All rooms enjoy either beautiful mountain or forest views.

Neighbourhood information

We know how important it is to have the right equipment, so we recommend the following suppliers … Rhythm Located across the road from The Ridge, Rhythm supply a wide range of ski and snowboard hire, along with an extensive range of retail gear. You can book online or arrange upon arrival. Central Snowsports Conveniently located near the base of Happo One Gondola, their equipment is expertly maintained and they endeavour to match you with the best gear possible. You can book online or upon arrival. They also provide a pick up and drop off service for The Ridge.

Languages spoken

English,Japanese,Chinese

Property surroundings

Facilities of The Ridge Hakuba Hotel & Apartments
Great facilities! Review score, 9.6

Most popular facilities

  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Bar

Parking
Free private parking is possible on site (reservation is not needed).

    Internet
    WiFi is available in all areas and is free of charge.

    Kitchen

    • Toaster
    • Electric kettle
    • Refrigerator

    Bedroom

    • Linen
    • Wardrobe or closet
    • Extra long beds (> 2 metres)

    Bathroom

    • Toilet paper
    • Towels
    • Private bathroom
    • Toilet
    • Hairdryer
    • Shower

    Media & Technology

    • Flat-screen TV
    • Cable channels
    • Telephone
    • TV

    Room Amenities

    • Drying rack for clothing
    • Fold-up bed
    • Carpeted

    Accessibility

    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator

    Outdoors

    • Garden

    Common areas

    • Games room

    Food & Drink

    • Wine/champagne
      Additional charge
    • Vending machine (drinks)
    • Bar
    • Tea/Coffee maker

    Activities

    • Ski storage
    • Skiing

    Outdoor & View

    • View

    Reception services

    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Express check-in/check-out

    Entertainment and family services

    • Board games/puzzles

    Miscellaneous

    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Lift
    • Family rooms
    • Non-smoking rooms

    Safety & security

    • Fire extinguishers
    • Smoke alarms
    • Safety deposit box

    Languages spoken

    • English
    • Japanese
    • Chinese

    House rules
    The Ridge Hakuba Hotel & Apartments takes special requests - add in the next step!

    Check-in
    From 14:00 to 00:00
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Available 24 hours
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 1 year
    Extra bed upon request
    ¥5,000 per child, per night
    Cot upon request
    ¥1,000 per child, per night
    2+ years
    Extra bed upon request
    ¥5,000 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Accepted payment methods
    VisaMastercardCash
    Smoking
    Smoking is not allowed.
    Pets
    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Please inform The Ridge Hakuba Hotel & Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about The Ridge Hakuba Hotel & Apartments

    • The Ridge Hakuba Hotel & Apartments is 1.6 miles from the centre of Hakuba. All distances are measured in straight lines. Actual travel distances may vary.

    • You can choose from a number of accommodation options at The Ridge Hakuba Hotel & Apartments (subject to availability). These can accommodate:

      • 2 guests
      • 4 guests
      • 6 guests
      • 8 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Yes, The Ridge Hakuba Hotel & Apartments is popular with guests booking family stays.

    • The Ridge Hakuba Hotel & Apartments offers the following activities / services (charges may apply):

      • Skiing
      • Games room
    • You can choose from a number of accommodation options at The Ridge Hakuba Hotel & Apartments (subject to availability). These have:

      • 1 bedroom
      • 2 bedrooms
      • 3 bedrooms
      • 4 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at The Ridge Hakuba Hotel & Apartments on this page.

    • The prices at The Ridge Hakuba Hotel & Apartments may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at The Ridge Hakuba Hotel & Apartments is from 14:00, and check-out is until 10:00.