Experience world-class service at Sui Suwako

Featuring free WiFi, Sui Suwako is located in Suwa, 2.5 km from Suwa-Lake. Guests can enjoy the on-site bar. Every room at this ryokan boasts an open-air bath and is air conditioned with a flat-screen TV. Some rooms feature a seating area for your convenience. Every room includes a private bathroom. There is valet parking at the property, and the rooftop open-air bath features stunning views of the sunset and Suwa Lake. Guests can relax at the on-site Bar, open from 21:00, offering local sake. Japanese-style meals prepared from fresh local ingredients can be enjoyed at this property.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Asian

FREE private parking!

Open-air bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Guest reviews

Categories:

Staff
9.7
Facilities
9.6
Cleanliness
9.8
Comfort
9.7
Value for money
8.8
Location
9.2
Free WiFi
10
High score for Suwa
Select topics to read reviews:

Guests who stayed here loved

  • Alex
    Singapore Singapore
    Clean, spacious, hot tubs in room, good food, excellent personalized service.
  • Anita
    Japan Japan
    The location, facilities, size of the rooms, and cleanliness are all great, but two things stood out the most: the courteousness of the staff and the excellent food. We had dinner and breakfast included in our booking and the food was amazing! It...
  • Dean
    Australia Australia
    Everything about our stay here was fantastic. The rooms were spacious, clean and the balcony hot tub was very nice. The food was amazing, both for breakfast and dinner. The staff were welcoming and very friendly and attentive. We would definitely...
  • Ömer
    Germany Germany
    Excellent first class personal. The service in Japan's hospitality has been always top notch for me but sui suwako topped this by a mile. We had an elder woman, I regret not asking for her name, she served us so tremendously during our stay. Her...
  • Andrew
    United States United States
    Meals were amazing Onsen was great (wish I could have gotten in early enough to see the sunset) Tub in room was amazing Sake tasting was fun
  • Tomer
    Israel Israel
    Rooms are amazing Staff are professional and nice
  • 柳瀬
    Japan Japan
    食事がとても美味しかった。 スタッフの応対も良く、快適に過ごせました。 屋上の展望露天風呂のロケーションも素晴らしい!
  • Elke
    Austria Austria
    Wunderbares Zimmer mit schöner Aussicht und privatem Onsen. Traumhaftes Essen!!! Extrem freundliches und zuvorkommendes Personal, die persönliche Betreuung ist wirklich außergewöhnlich (die Kommunikation klappt gut, auch wenn nicht alle Englisch...
  • Catherine
    United States United States
    Wonderful staff, attentive, warm and helpful. The view from the room was stunning and the food was delicious.
  • N
    Nagata
    Japan Japan
    設備もサービスも最高。 お宿全体的に清潔感があり アメニティが充実かつ高級感の があり 他の宿とは違った

Managed by 合資会社親湯温泉

Company review score: 9.7Based on 46 reviews from 1 property
1 managed property

Property information

The "Suwa-no-Yuyado Suwako" is a small 8-room hot spring inn located on the shores of Lake Suwa. All rooms have an open-air Japanese cypress bath overlooking Lake Suwa. Furniture by Hida master craftsman Kashiwa Woodworks is used in all rooms and in the sunken hearth tea room. Please enjoy the delicious cuisine served in the private room ryotei, prepared with carefully selected seasonal ingredients and seasonings from Suwa, Shinshu. In support of the SDGs (Sustainable Development Goals), we are committed to eco-sustainable activities to maintain a rich natural environment. By staying at our hotel, you will offset about 15 kg of CO2 emitted during your stay. As a bonus, you will receive an "Offset STAY Certificate" and we will offer one free drink during dinner.

Neighbourhood information

Matsumoto Castle - About 1 hour by car, Zenkoji Temple - About 2 hours by car, Snow Monkey Park - About 2 hours by car, Hida Takayama - About 2 hours and a half by car, Fuji - About 3 hours by car

Languages spoken

English,Japanese,Korean

Property surroundings

Restaurants
1 restaurant on site

  • 完全個室の和室料亭
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner
    • Ambiance
      Traditional

Facilities of Sui Suwako
Great facilities! Review score, 9.6

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Shared toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Alarm clock
View
  • Lake view
Outdoors
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
  • Socket near the bed
  • Clothes rack
Living Area
  • Sofa
  • Seating Area
Media & Technology
  • Blu-ray player
  • Flat-screen TV
  • TV
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
  • Valet parking
Services
  • Shared lounge/TV area
  • Luggage storage
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Non-smoking rooms
Wellness
  • Open-air bath
  • Hot spring bath
Bath/Hot spring
  • Open-air bath
Languages spoken
  • English
  • Japanese
  • Korean

House rules
Sui Suwako takes special requests - add in the next step!

Check-in
From 15:00 to 17:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBCash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print
Need-to-know information for guests at this property

Please inform Sui Suwako in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property will not accommodate hen, stag or similar parties.

This property is located in a residential area and guests are asked to refrain from excessive noise.

When booking half board, please note that drinks are not included.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Sui Suwako

  • Check-in at Sui Suwako is from 15:00, and check-out is until 11:00.

  • Sui Suwako is 1 miles from the centre of Suwa. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Sui Suwako include:

    • Twin
    • Triple
  • Sui Suwako has 1 restaurant:

    • 完全個室の和室料亭
  • The prices at Sui Suwako may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Sui Suwako offers the following activities / services (charges may apply):

    • Hot spring bath
    • Open-air bath