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Located in Tsuruoka, 6.9 miles from Kamo Aquarium, Shonai Hotel Suiden Terrasse provides accommodations with a fitness center, free private parking, a garden and a terrace. This 4-star hotel offers a bar. Providing free WiFi throughout the property, the non-smoking hotel features a sauna. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. At Shonai Hotel Suiden Terrasse every room includes bed linen and towels. Guests at the accommodation can enjoy a buffet breakfast. At Shonai Hotel Suiden Terrasse you'll find a restaurant serving Italian, Japanese and Local cuisine. Vegetarian, halal and vegan options can also be requested. At the hotel guests will find a spa and wellness center and a hot spring bath. The area is popular for skiing, and bike rental is available at Shonai Hotel Suiden Terrasse. Shonai Airport is 6.2 miles away.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Buffet

Free private parking available at the hotel

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
2 twin beds
or
1 sofa bed
2 twin beds
and
2 sofa beds
2 twin beds
2 twin beds
or
1 sofa bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.9
Cleanliness
9.1
Comfort
9.2
Value for money
8.0
Location
8.5
Free Wifi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Etsuko
    United States of America United States of America
    Bedroom was spacious and neat. But the bathroom was tiny. Toilet was clean. Spa/ HOt spring was nice. The view from the big bath was beautiful. Restaurant food was excellent and the staff provided great customer servive.
  • Mary
    Anguilla Anguilla
    We loved the design as it was refreshing and well thought out. The staff were very accommodating when we arrived with bicycles. The onsen was amazing.
  • A
    Andrew
    United States of America United States of America
    The staff when above and behind to help us with a rental card issue. The place was stunning.
  • Natalia
    Japan Japan
    Second time in this hotel and wanna come again. And food is perfect.
  • Kyoritsu
    Japan Japan
    The library! Grab a book off the shelf, buy a local craft beer in the hotel shop, and sit out on the balcony and enjoy the view.
  • Tyler
    United States of America United States of America
    The most beautiful hotel I've ever stayed in. The breakfast was delicious and featured a lot of local vegetables. The curated library was out of this world. 100% recommend this hotel to anyone and would love to stay again.
  • Orna
    Israel Israel
    The location, the design, the view from the hotel, the dinner, the serenity, the sake bar
  • Wynken
    Hong Kong Hong Kong
    Great design, thoughtful, fun and charming; friendly and helpful staff too
  • Naoko
    United States of America United States of America
    There is a cozy, nice library which has great selection of the books of all kinds in the hotel. I felt like I was in a museum. So peaceful & quiet.
  • Klaus
    Japan Japan
    Design, modern with Japanese elements, nice bar. Local organic food.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • May I find out if the hotel provides shuttle service to/from Tsuruoka station? Thank you.

    We does not offer the pick up service from Tsuruoka station.
    Answered on 4 January 2020
  • How to get there by Shinkansen?

    Getting to Suiden Terrace via Hayabusa Shinkansen To reach Suiden Terrace, you'll be taking the Hayabusa Shinkansen from Tokyo Station to Shinjo Station. Please make sure to check the timetable on the JR East site beforehand.
    Answered on 27 July 2024
  • Are you allowed tattoos in the onsen?

    私共のスパ施設におきましては、 ボディーアート(タトゥー、ペイント)を含むすべての 入れ墨の露出をご遠慮いただいております。 ※当館ではタトゥーシール等のご用意がございません。 ご希望の際は事前にご用意いただきますようお願いいたします 多くのお客様が快適且つ安心してご利用いただけるよう、 何卒、ご理解いただけますと幸いです。
    Answered on 24 February 2024
  • What time to what time is breakfast available?

    朝食は6時30分から9時00分まででございます。
    Answered on 19 March 2023
  • Hi, I’ve asked this question before but failed to receive any reply. Don’t suppose you have a shuttle service running between the hotel and Tsuruoka train station? Thank you.

    We does not offer the pick up service from Tsuruoka station. It costs around 1,500 JPY by taxi.
    Answered on 4 January 2020

Hotel area info

Restaurants
3 Restaurants On Site

  • レストラン #1
    • Cuisine
      Italian • Japanese • Local
    • Open for
      Breakfast
  • レストラン #2
    • Cuisine
      Japanese • Local • International • European
    • Open for
      Lunch
    • Ambience
      Family-friendly • Modern
  • レストラン #3
    • Cuisine
      Italian • Japanese • Local • European
    • Open for
      Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan

Amenities of Shonai Hotel Suiden Terrasse
Great facilities! Review score, 8.9

Most popular amenities
  • Free parking
  • Non-smoking rooms
  • Spa
  • Fitness center
  • Facilities for disabled guests
  • Free Wifi
  • 3 restaurants
  • Family rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Playground
  • Skiing
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Vending machine (drinks)
    • Suit press
    • Baggage storage
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Front Desk Services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safe
    General
    • Convenience store on site
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Carpeted
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Accessibility
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by stairs only
    • Upper floors accessible by elevator
    Spa
    • Fitness
    • Full-body massage
    • Hand massage
    • Head massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa facilities
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
      Additional charge
    • Spa
    • Fitness center
    • Sauna
    Languages Spoken
    • English
    • Japanese

    House rules
    Shonai Hotel Suiden Terrasse takes special requests – add in the next step!

    Check-in
    From 3:30 PM to 12:00 AM
    Check-out
    From 6:00 AM to 10:00 AM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 3 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBNICOSUnionPay credit cardCash

    The fine print
    Must-know information for guests at this property

    Please note that the hotel will undergo renovation work for accommodations building G building, Y building exterior wall Geppaku Onsen the following until dates: 22/12/2023.

    During this period, guests may experience some construction noise, vibration, and the impact on the landscape due to the installation of scaffolding.

    There will be days when some facilities will be unavailable due to renovation work.

    Due to construction, some rooms will not be available, but reservations can be made as usual.

    FAQs about Shonai Hotel Suiden Terrasse

    • Yes, Shonai Hotel Suiden Terrasse is popular with guests booking family stays.

    • Guests staying at Shonai Hotel Suiden Terrasse can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).

      Breakfast option(s) include:

      • Buffet
    • Shonai Hotel Suiden Terrasse has 3 restaurants:

      • レストラン #3
      • レストラン #2
      • レストラン #1
    • The prices at Shonai Hotel Suiden Terrasse may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at Shonai Hotel Suiden Terrasse include:

      • Double
      • Twin
      • Triple
      • Family
    • Shonai Hotel Suiden Terrasse is 2.5 miles from the center of Tsuruoka. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Shonai Hotel Suiden Terrasse is from 3:30 PM, and check-out is until 10:00 AM.

    • Shonai Hotel Suiden Terrasse offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Sauna
      • Massage
      • Playground
      • Skiing
      • Hot spring bath
      • Open-air bath
      • Public Bath
      • Bicycle rental
      • Spa facilities
      • Spa/Wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Head massage
      • Hand massage
      • Full-body massage
      • Fitness