Boasting hot spring baths surrounded by beautiful gardens, Shinwaen provides charming Japanese-style accommodations, and lavish meals are served in guest rooms. Free Wi-Fi is offered throughout the property, and free parking is available. Rooms are fitted with tatami (woven-straw) flooring and traditional futon bedding, and come with a flat-screen TV. Some rooms feature a private open-air bath. Seasonal flower arrangements welcome guests at Shinwaen. In-room massages can be arranged at an extra charge. Free luggage storage is available, and drink vending machines can be used. The property is a 15-minute drive from JR Aso Station, and Hana-asobi with large rose gardens is a 3-minute drive away. Cuddly Dominion zoo can be reached within a 15-minute drive. Japanese meals prepared with homegrown vegetables are served in the guest room.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.6
Facilities
9.5
Cleanliness
9.5
Comfort
9.5
Value for money
9.1
Location
8.7
Free Wifi
10
High score for Aso
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Guests who stayed here loved

  • Zhi
    Singapore Singapore
    The food was excellent - thoughtful and well-prepared. Room was clean and comfortable.
  • Eman
    Saudi Arabia Saudi Arabia
    The staff are very professional and organized. I really appreciate that they took my special requests seriously. The service is superb. The place is so beautiful, spacious and clean. The food is great.
  • Rcb
    United States of America United States of America
    The Japanese-style room was spacious, clean and comfortable. The property has public hot springs for men and women as well as two private hot springs. Everything you need to enjoy them is provided. The staff is amazingly patient and hospitable....
  • Wu
    United States of America United States of America
    very sizable traditional Japanese room with beautiful gardening and outdoors/indoors hot springs. The staff service are good but the hotel has rules with less flexibility.
  • June
    Japan Japan
    This was a great ryokan at a good price! We really enjoyed our stay here, and the staff was very helpful. We even got welcome beans at check in. We had a big room with tatami mats and futons, and a low table with chairs. The room also had a toilet...
  • See
    Hong Kong Hong Kong
    The onsens at the adjacent building were really nice and usually empty so it feels like we had our own private onsens all the time. The kaiseiki dinner is a selection of dishes prepared with local ingredients and is highly recommended.
  • E_s_67
    Germany Germany
    We can only recommend this beautiful, authentic, traditional place to stay. I stayed here with my daughter on a road trip. You are so lovingly looked after here and the house gives off a relaxed and healthy atmosphere. You should have some...
  • Sally
    Singapore Singapore
    Very personalised with Chinese speaking assistant assigned to us. Love the facilities as we have our private onsen and a public one. The extensive of courses during dinner and breakfast are amazing good 😊
  • Pornchai
    Thailand Thailand
    "We had an exceptional stay. Gratitude to the entire staff for their generous and kind assistance. The outdoor onsen is fantastic, and the breakfast/dinner is truly delightful. While they primarily speak Japanese, Google Translate proved helpful.
  • Kl
    United Kingdom United Kingdom
    Hot spring & private bath facilities, good food, great place to relax after a day’s hike!

Area info

Amenities of Shinwaen
Great facilities! Review score, 9.5

Most popular amenities
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Toilet
  • Free toiletries
  • Hairdryer
Outdoors
  • Outdoor fireplace
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
  • Socket near the bed
Activities
  • Horseback riding
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Blu-ray player
  • Flat-screen TV
  • DVD player
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
Internet
Wifi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Electric vehicle charging station
Services
  • Daily housekeeping
  • Vending machine (drinks)
  • Baggage storage
  • Fax/Photocopying
Front Desk Services
  • Invoice provided
Entertainment & Family Services
  • Books, DVDs or music for children
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key access
  • Safe
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms
Spa
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • Japanese

House rules
Shinwaen takes special requests – add in the next step!

Check-in
From 4:00 PM to 6:00 PM
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash is not accepted
Smoking
Smoking is not allowed.

The fine print
Must-know information for guests at this property

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

FAQs about Shinwaen

  • Shinwaen offers the following activities/services (charges may apply):

    • Sauna
    • Massage
    • Golf course (within 2 miles)
    • Horseback riding
    • Hot spring bath
    • Public Bath
    • Open-air bath
  • The prices at Shinwaen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Shinwaen include:

    • Quad
    • Family
  • Check-in at Shinwaen is from 4:00 PM, and check-out is until 10:00 AM.

  • Shinwaen is 3.1 miles from the center of Aso. All distances are measured in straight lines. Actual travel distances may vary.