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Experience world-class service at SETOUCHI RETREAT by Onko Chishin

Offering a seasonal outdoor pool and views of the sea, SETOUCHI RETREAT by Onko Chishin Adults only is situated in Matsuyama in the Ehime Region, 11 km from Matsuyama. The hotel has a terrace and views of the mountains, and guests can enjoy a drink at the bar. Free private parking is available on site. A flat-screen TV, as well as an iPad are featured. Enjoy a cup of coffee from your terrace or balcony. Every room has a private bathroom. For your comfort, you will find bath robes and slippers. SETOUCHI RETREAT by Onko Chishin Adults only features free WiFi throughout the property. Sauna is available between 15:00-23:00, extra fees apply. Car hire is available at this hotel and the area is popular for golfing. Matsuyama Airport is 15 km from the property.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Asian

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom
2 double beds
Living room
2 sofa beds
Bedroom 1
2 single beds
Bedroom 2
2 single beds
Living room
1 sofa bed
3 single beds
2 single beds
and
2 sofa beds
2 single beds
and
2 sofa beds
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Guest reviews

Categories:

Staff
9.8
Facilities
9.8
Cleanliness
9.8
Comfort
9.9
Value for money
8.4
Location
8.9
Free WiFi
10
High score for Matsuyama

Select topics to read reviews:

Guests who stayed here loved

  • Yi
    Taiwan Taiwan
    Enjoyed the stay in this property, quiet environment and the staff is so friendly, offering support to take photos for us for our celebration. Especially thanks to Brad who can speak good English to have good explanation and support during our...
  • Ningning
    Taiwan Taiwan
    The hotel staff are extremely professional and helpful,the hotel itself was so luxurious, and the food was excellent 👍
  • Reriel
    Taiwan Taiwan
    Stuff are friendly, the food is so good and impressive..
  • Kimber
    Australia Australia
    All the staff went out of their way to make us feel comfortable. The secluded location is great, overlooking the Islands of the Seto Inland Sea.
  • Dimitre
    United Kingdom United Kingdom
    The building designed by Ando is amazing. The views from the room is spectacular. Food was very delicious and of course service is top notch.
  • Florian
    Germany Germany
    Its a building from Tadao Ando, which means that the architecture is just breath taking! Also dinner was just fantastic.
  • Maria
    Italy Italy
    location and the immersive space of Tadao Ando into the Nature
  • Jeeyeon
    South Korea South Korea
    지역의 식재료를 최대한 이용한 최고의 아침과 저녁식사, 직원들의 섬세한 친절, 어떤 것을 요구하더라도 기대 이상의 응답과 실행을 보여준 산타클로스같은 직원들의 모습 하나하나가 떠오릅니다.. 진지한 직원들의 모습은 매우 인상적이어서 오랫동안 잊지못할것입니다. 안도타다오의 건축물 속에서 잠에서 깨어 일어나고,일몰을 보고, 잠들었던 2일 동안은 그의 건축처럼 나도 자연의 일부가 된듯했습니다. 객실 바닥에도 난방이 되는것은 놀라운 감동이었고,...
  • Younghee
    South Korea South Korea
    안도타다오의 건물과 곳곳에 걸린 아트작품들. 그 모든것이 예술이었고 방안에 있는 반노천탕도 힐링 그자체입니다. 식사도 예술적으로 아름다웠고 직원들의 서비스도 감동적입니다
  • Orna
    Israel Israel
    טדאו אנדו, גלריה משובחת, מבנה יפהפה חדרים מדהימים אוכל ושירות מצוינים. מה עוד אפשר לבקש?

Host Information

Company review score: 9.8Based on 49 reviews from 1 property
1 managed property

Company information

If there are any further questions, please feel free to contact us as we have staffs who are able to speak English, Chinese and Japanese.

Property information

Opened on December 20th, 2015, SETOUCHI AONAGI was designed by the renowned architecture Mr. Tadao Ando. The hotel sits on top of the mountain overlooking the island chains of Seto Inland Sea. The hotel consist of 7, All Suites rooms, with each over 100 sq. meter (1100 sq. ft.) of spacious luxury, as we call it “Minimal Luxury.” Other amenities, such as private pool, hot spring Jacuzzi and sauna are usable at your leisure. Please do not forget to bring your swim wear as we do not want you to miss the chance to utilize this amenity.

Languages spoken

English,Japanese

Property surroundings

Restaurants
1 restaurant on site

  • DINING
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan

Facilities of SETOUCHI RETREAT by Onko Chishin
Great facilities! Review score, 9.8

Most popular facilities

  • 2 swimming pools
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Spa and wellness centre
  • Room service
  • Restaurant
  • Airport shuttle (free)
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room

Outdoors

  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed

Activities

  • Temporary art galleries
  • Water sport facilities on site
    Additional charge
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

    Reception services

    • Invoice provided
    • Lockers
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • 24-hour front desk

    Cleaning services

    • Daily housekeeping
    • Trouser press

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safety deposit box

    General

    • Shuttle service
      Additional charge
    • Adult only
    • Hypoallergenic
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Soundproofing
    • Carpeted
    • Lift
    • Airport shuttle
    • Non-smoking rooms
    • Room service

    Accessibility

    • Entire unit wheelchair accessible

    2 swimming pools

    Pool 1 - indoorAdditional charge

    • Open all year
    • Adult only
    • Heated pool
    • Pool/beach towels
    • Sun loungers or beach chairs

    Pool 2 - outdoorFree!

    • Seasonal
    • Adult only
    • Pool is on rooftop
    • Infinity pool
    • Pool with view
    • Shallow end
    • Pool/beach towels

    Wellness

    • Spa/wellness packages
    • Spa facilities
    • Body treatments
    • Facial treatments
    • Beauty Services
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Sauna
      Additional charge

    Languages spoken

    • English
    • Japanese

    House rules
    SETOUCHI RETREAT by Onko Chishin takes special requests - add in the next step!

    Check-in
    From 15:00 to 19:30
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 06:30 to 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Adult (18+ years)
    Extra bed upon request
    ¥8,800 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit cardCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests must be quiet between 21:00 and 08:00.

    The fine print
    Need-to-know information for guests at this property

    Shuttle service (surcharge) from/to Matsuyama Airport, JR Matsuyama Station, Dogo Onsen Train Station, Matsuyama Sightseeing Port and Matsuyama Castle is available if requested at least 3 days prior to the check-in date.

    Pick-up/drop-off location details:

    - Matsuyama Airport: at the arrival gate in front of the stained-glass doors

    - JR Matsuyama Station: near the ticket wickets

    - Dogo Onsen Train Station: near the taxi stop

    - Matsuyama Sightseeing Port: In front of the police box

    - Matsuyama Castle: at the ropeway terminal

    Please contact the property directly if you wish to use this service.

    Guests who want to additionally include meals to their plan must inform the property at least 3 days before the day of arrival. Vegetarian meals can be also prepared if requested at least 3 days in advance.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform SETOUCHI RETREAT by Onko Chishin in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 21:00:00 and 08:00:00.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    FAQs about SETOUCHI RETREAT by Onko Chishin

    • Yes, there is a hot tub. You can find out more about this and the other facilities at SETOUCHI RETREAT by Onko Chishin on this page.

    • The prices at SETOUCHI RETREAT by Onko Chishin may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • SETOUCHI RETREAT by Onko Chishin has 1 restaurant:

      • DINING
    • SETOUCHI RETREAT by Onko Chishin offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Golf course (within 3 km)
      • Spa facilities
      • Swimming Pool
      • Facial treatments
      • Water sport facilities on site
      • Spa/wellness packages
      • Temporary art galleries
      • Beauty Services
      • Body treatments
    • SETOUCHI RETREAT by Onko Chishin is 6.2 miles from the centre of Matsuyama. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Check-in at SETOUCHI RETREAT by Onko Chishin is from 15:00, and check-out is until 11:00.

    • Guests staying at SETOUCHI RETREAT by Onko Chishin can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • Asian
    • Room options at SETOUCHI RETREAT by Onko Chishin include:

      • Suite