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Set in Hakuba and with Tsugaike Kogen Ski Area reachable within 9 km, ROKA by Hakuba Hospitality Group offers express check-in and check-out, soundproof rooms, ski-to-door access, free WiFi and a terrace. With mountain views, this accommodation features a balcony. The accommodation provides a lift and full-day security for guests. The units at the aparthotel come with air conditioning, a seating area, a flat-screen TV with streaming services, a kitchen, a dining area, a safety deposit box and a private bathroom with a bidet, slippers and a hair dryer. A dishwasher, an oven and microwave are also featured, as well as a coffee machine and a kettle. At the aparthotel, the units have bed linen and towels. A ski pass sales point and ski storage space are available at the aparthotel, and guests can go skiing in the surroundings. Nagano Station is 46 km from ROKA by Hakuba Hospitality Group, while Zenkoji Temple is 48 km away. The nearest airport is Matsumoto Airport, 69 km from the accommodation.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Hakuba, this property has an excellent location score of 9.5

Free parking available on-site

Ski-to-door


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Availability

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Accommodation Type
Number of guests
 
2 single beds
1 extra-large double bed
2 large double beds
2 single beds
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
9.5
Cleanliness
9.6
Comfort
9.4
Value for money
8.3
Location
9.5
Free WiFi
10
High score for Hakuba
Select topics to read reviews:

Guests who stayed here loved

  • Fiona
    Australia Australia
    Location to ski lift, staff extremely helpful, spacious apartment with high end finishes, had everything we needed.
  • Minqi
    Singapore Singapore
    The apartment was new, modern, clean, spacious and was self sufficient for staying a few days. All the rooms came with an ensuite which was great. Very comfortable for 6 people. The kitchen was well equipped, we were able to cook up a storm. The...
  • Christie
    Japan Japan
    Everything about Roka was amazing!! Right next to the slope, the whole apartment was very new, clean, and modern. Facilities were good too.
  • Jochen
    Germany Germany
    Es war die schönste Ferienwohnung in der wir je waren und das waren schon sehr sehr viele auf der ganzen Welt.
  • A
    Anonymous
    Japan Japan
    酒店的服务对应很好。就在雪场旁边,滑雪季会非常方便。屋内设施非常人性化、住的很舒适、每个卧室都有卫浴。客厅和厨房也很舒服。整体都非常棒,这个冬季我肯定会带家人再来。

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi! I am wondering if you can answer a few questions: 1. How often does housekeeping clean the place? 2. Do we need a car to drive around or do you h..

    Thank you for your inquiry. We do housecleaning every 2-3 days. We offer ski shuttle pick up and drop offs and a looping resturant shuttle that opera..
    Answered on 16 December 2022
  • Hi! How many w/c and bathroom in two-bedrooms apartment?

    There is 2 w/c total in two-bedrooms apartment.
    Answered on 11 February 2024
  • Is it ski-in , ski-out accommodation ?

    Hello there, Yes, Roka Apartments is ski in, ski out. We also provide ski shuttles to other lifts around the mountain. Thank you
    Answered on 27 January 2024
  • Hi, if we check out in the morning but will only be leaving Hakuba in the afternoon, is there somewhere we can store our luggage? Thank you.

    We are happy to store your luggage in the property. Please ask our receptionist when you would like us to store your luggage.
    Answered on 9 June 2024
  • Hi! Is it ski-in , ski-out hotel? If not, how far is the nearest Gondola station?

    Roka apratment is ski-in,out accomodation. Sakka slopes is located right front of the apartment.
    Answered on 27 November 2023
  • Will Sakka ski slopes still be open in mid April 2024? Do you have an onsen?

    Saka slope will not operate at April. Roka Apartment does not have Onsen facility.
    Answered on 11 February 2024
  • Still looking?

Managed by Hakuba Hospitality Group

Company review score: 9.2Based on 1,093 reviews from 17 properties
17 managed properties

Company information

Hakuba Hospitality Group (HHG) is the leading hospitality provider in Hakuba, offering a diverse portfolio of distinct brands. Each brand under our umbrella showcases its own unique identity and character, all unified by a commitment to exceptional hospitality and the highest standards of service.

Property information

The ROKA Luxury Apartments are a collection of impeccably finished mountain residences right at the Sakka slope in the Wadano forest, the most desirable location in the Hakuba Valley. The apartments range from two to five bedrooms and all feature unobstructed mountain views, terraces and ski-in/ski-out access. All units are tastefully decorated with exquisite furnishings, state-of-the art appliances and equipped for the most discerning traveller.

Neighbourhood information

ROKA is located in Upper Wadano on the Sakka Slope on the Olympic Happo One Resort. There are several excellent restaurants within walking distance including The Rabbit Hole. ROKA guests receive complimentary transportation to all of Hakuba Hospitality Group’s 8 restaurants in addition to pick up and drop off from Hakuba Station or Happo Bus Terminal.

Languages spoken

German,English,Japanese,Chinese

Property surroundings

Facilities of ROKA by Hakuba Hospitality Group
Great facilities! Review score, 9.5

Most popular facilities
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Skiing
Parking
Free public parking is possible on site (reservation is not needed).
    Internet
    WiFi is available in the rooms and is free of charge.
    Kitchen
    • Dining table
    • Coffee machine
    • Cleaning products
    • Toaster
    • Stovetop
    • Oven
    • Tumble dryer
    • Kitchenware
    • Electric kettle
    • Kitchen
    • Washing machine
    • Dishwasher
    • Microwave
    • Refrigerator
    Bedroom
    • Linen
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Bidet
    • Bath or shower
    • Slippers
    • Private bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    • Bath
    • Shower
    Living Area
    • Dining area
    • Sofa
    • Seating Area
    • Desk
    Media & Technology
    • Streaming service (like Netflix)
    • Flat-screen TV
    • TV
    Room Amenities
    • Socket near the bed
    • Drying rack for clothing
    • Clothes rack
    • Mosquito net
    • Hardwood or parquet floors
    • Soundproofing
    • Ironing facilities
    • Iron
    Accessibility
    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator
    Outdoors
    • Outdoor furniture
    • Barbecue
    • Balcony
    • Terrace
    Food & Drink
    • Tea/Coffee maker
    Activities
    • Ski-to-door access
    • Ski pass vendor
    • Ski school
      Additional charge
    • Ski storage
    • Skiing
    Outdoor & View
    • Mountain view
    • View
    Transport
    • Shuttle service
      Additional charge
    Reception services
    • Invoice provided
    • Lockers
    • Private check-in/check-out
    • Concierge service
    • Express check-in/check-out
    Miscellaneous
    • Air conditioning
    • Non-smoking throughout
    • Heating
    • Lift
    • Non-smoking rooms
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Carbon monoxide detector
    • Safety deposit box
    Languages spoken
    • German
    • English
    • Japanese
    • Chinese

    House rules
    ROKA by Hakuba Hospitality Group takes special requests - add in the next step!

    Check-in
    From 16:00 to 22:00
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 06:00 to 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    ¥3,500 per child, per night

    Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Cards accepted at this property
    American ExpressVisaMastercardJCBUCCash is not accepted
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Pets
    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    This property will not accommodate hen, stag or similar parties.

    While this property offers long stays beyond one month, Booking.com is not offering a lease to a guest. Accordingly, all guests who will participate in this offering will not have any rights or interests as lessee for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.

    FAQs about ROKA by Hakuba Hospitality Group

    • The prices at ROKA by Hakuba Hospitality Group may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, ROKA by Hakuba Hospitality Group is popular with guests booking family stays.

    • ROKA by Hakuba Hospitality Group is 2.1 miles from the centre of Hakuba. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at ROKA by Hakuba Hospitality Group is from 16:00, and check-out is until 10:00.

    • ROKA by Hakuba Hospitality Group offers the following activities / services (charges may apply):

      • Skiing