Right on Beppu Bay, Umino Hotel Hajime offers public hot spring baths and free WiFi. Rooms feature a traditional Japanese decor and a private bathroom with hot spring water. New Matsumi Hotel is just a 10-minute walk away from Beppu Station and a 10-minute drive from Beppu Museum of Art and Beppu-Kaihama sand baths. Takegawara Hot Springs famous for its sand bath is a 5-minute walk, while Umitamago Aquarium is a 15-minute drive, Harmony Land is a 30-minute drive and African Safari is a 30-minute drive away. Yufuin Hot Springs is a 40-minute drive away. Rooms are air-conditioned and come with a seating area and futon bedding. They are equipped with a TV, a refrigerator and tea making facilities. Guests can enjoy an indoor or outdoor public bath and a sauna with ocean views. New Matsumi offers spacious private baths for chargeble rent and drinks vending machines.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
8.9
Facilities
8.3
Cleanliness
8.6
Comfort
8.6
Value for money
7.9
Location
8.8
Free WiFi
8.8
Select topics to read reviews:

Guests who stayed here loved

  • Wong
    Canada Canada
    Like the location facing to Beppu bay Great breakfast and friendly staffs Glad to have onsen inside the room facing to Beppu bay
  • Alex
    Mexico Mexico
    Spotless, private bath and superb ryokan restaurant service ! I wish I could have give a gift to our restaurant host, he was so kind !!
  • Andrew
    Canada Canada
    Onsen and view from it were great. Staff was very friendly and helpful. Running and walking along the seafront was fun. Easy access to the hells.
  • Nurazela
    Germany Germany
    The view, the bean bags area...we have nice naps at what we call the cozy corner...it's so relaxing to chill after breakfast and before we go to bed...
  • Serena
    United Kingdom United Kingdom
    Everything was perfect. The open onsen is amazing. The private one incredible.
  • Kate
    United Kingdom United Kingdom
    This is a wonderful hotel with fantastic views onto the sea. The room was spacious and the whole stay was very relaxing..
  • Wang
    Hong Kong Hong Kong
    offers a great ocean view and features an onsen. Please note that it is not 100% wheelchair accessible, as there are a few staircases to access the dining area.
  • Man
    Hong Kong Hong Kong
    The room was spacious with an amazing sea view. There was a massive indoor private bath facing the ocean as well. We even set an alarm to look at the sunrise. The best hotel we have ever stayed in Japan. Excellent value for money!
  • Andersson
    Sweden Sweden
    The room was really big and the staff was super friendly 😁 It was amazing to look at the sunrise over the ocean. They do charge you tax for the onzen even if you don't use it, which can be a good thing to know about.
  • Mojca
    Slovenia Slovenia
    Very friendly staff, spacious room, great onsen, sea view, good Japanese breakfast (not self-service). Reasonably close to the train station (we walked) and town shops/restaurants.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Can we request breakfast or dinner in advance. Is so how many days notice do you need. We are staying 5 nites Thank you

    Thank you for your message. Sorry, we do not provide dinner anymore in the hotel. If you wish to add breakfast, it is JPY2,200/person/set, please confirm the number of the people and which date you would like to have breakfast as soon as possible. We also need your name of reservation and check-in date. Thank you, Hotel New Matsumi
    Answered on 5 February 2020
  • Is there coffee provided in the morning? If not , is there some place near you can get?is there electric pot in the room?

    We have coffee service for extra charge.There is starbucks nearby.We don't have electric pot in the room but there is water machine on every floor of center.
    Answered on 7 February 2020

Property surroundings

Facilities of Umino Hotel Hajime
Great facilities! Review score, 8.3

Most popular facilities
  • Private parking
  • Non-smoking rooms
  • Family rooms
  • Free WiFi
  • Hot spring bath
  • Fitness centre
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Alarm clock
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs ¥550 per day.
    Reception services
    • Concierge service
    • Luggage storage
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Heating
    • Lift
    • Family rooms
    • Pants press
    • Non-smoking rooms
    • Wake up service/Alarm clock
    Accessibility
    • Upper floors accessible by elevator
    Wellness
    • Fitness
    • Public Bath
    • Open-air bath
    • Hot spring bath
    • Massage
      Additional charge
    • Fitness centre
    • Sauna
    Languages spoken
    • English
    • Japanese
    • Chinese

    House rules
    Umino Hotel Hajime takes special requests - add in the next step!

    Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 6 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 1 year
    Cot upon request
    ¥2,200 per child, per night

    Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests must be quiet between 21:00 and 06:00.

    The fine print
    Need-to-know information for guests at this property

    Please book a meal-inclusive plan if you wish to eat at the property. Guests are not able to add meals after booking a room-only plan.

    Please use your full legal name when booking.

    When booking 5 rooms or 10 persons or more, different policies and additional supplements may apply.

    Meals are not included for children using existing beds. Additional fees apply.

    Check-out time is 10:00. Late check-out is available with an hourly extra charge until 12:00 (subject to availability). After 12:00, another night's charge will be applied.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Umino Hotel Hajime in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    An accommodation tax per person per night is not included in the price and needs to be paid at the property.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 21:00:00 and 06:00:00.

    Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

    As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

    Coronavirus (COVID-19) PCR tests are available at this property at no extra charge for those exhibiting symptoms consistent with the virus and have been confirmed by an accredited doctor.

    It is possible to extend your stay at this property at no extra cost for Coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days.

    Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.

    FAQs about Umino Hotel Hajime

    • Room options at Umino Hotel Hajime include:

      • Family
      • Quadruple
      • Twin
    • Yes, Umino Hotel Hajime is popular with guests booking family stays.

    • Umino Hotel Hajime offers the following activities / services (charges may apply):

      • Fitness centre
      • Sauna
      • Massage
      • Golf course (within 3 km)
      • Open-air bath
      • Hot spring bath
      • Public Bath
      • Fitness
    • Check-in at Umino Hotel Hajime is from 15:00, and check-out is until 10:00.

    • Umino Hotel Hajime is 1.9 miles from the centre of Beppu. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Umino Hotel Hajime may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.